CAA South Central Ontario

  www.caasco.ca
  www.caasco.ca

CAA South Central Ontario Jobs & Careers


Show:  All Results Last 7 Days
30+ days ago

London - Member Service Consultant - Contract Part Time

CAA London ON CA N6H 1S6 +2 locations

will include, but not limited to the following: • Sell traveler's cheques and Auto Club Memberships • Make car rental reservations… Glassdoor


12 days ago

Brokerage Customer Service Supervisor

CAA South Central Ontario Hamilton

CAA South Central Ontario has been successfully servicing our members and customers for over 100 years. Our vision is to be the leading membership… Glassdoor


12 days ago

Training Specialist - Insurance

CAA South Central Ontario Thornhill

CAA South Central Ontario has been successfully servicing our Members and customers for over 100 years. Our vision is to be Canadas leading… Glassdoor


16 days ago

Membership Service Advisor (Stoney Creek) - Part Time

CAA South Central Ontario Hamilton

CAA South Central Ontario has been successfully servicing our Members and Customers for over 100 years. Our vision is to be Canadas leading… Glassdoor


16 days ago

Sarnia - Store Manager

CAA South Central Ontario Sarnia

CAA South Central Ontario has been successfully servicing our members and customers for over 100 years. Our vision is to be the leading membership… Glassdoor


12 days ago

Training Specialist - Automotive Services

CAA South Central Ontario Thornhill

CAA South Central Ontario has been successfully servicing our members and customers for over 100 years. Our vision is to be Canadas leading… Glassdoor


16 days ago

Membership Service Advisor (Thornhill) - Full Time Contract

CAA South Central Ontario Thornhill

CAA South Central Ontario has been successfully servicing our Members and Customers for over 100 years. Our vision is to be Canadas leading… Glassdoor


12 days ago

Road Trips Advisor

CAA South Central Ontario Thornhill

CAA South Central Ontario has been successfully servicing our members and customers for over 100 years. Our vision is to be Canadas leading… Glassdoor


16 days ago

Cambridge - Member Service Consultant - Permanent Full Time

CAA South Central Ontario Cambridge

CAA South Central Ontario has been successfully servicing our members and customers for over 100 years. Our vision is to be the leading membership… Glassdoor


30+ days ago

Service Broker

CAA South Central Ontario Hamilton +2 locations

• Responsible for providing knowledgeable, effective and efficient customer service by responding to incoming telephone… Glassdoor


CAA South Central Ontario Reviews

22 Reviews
3.0
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jay Woo
1 Rating
  1.  

    AVOID this company if you can and only join if you have NO other option for you! TOXIC CULTURE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Thornhill, ON (Canada)
    Former Employee - Anonymous Employee in Thornhill, ON (Canada)

    I worked at CAA South Central Ontario

    Pros

    Okay Salary, Good Cafeteria. Good company for women as most of the management and employees are women.
    Good benefits and pension if you are a permanent employee.

    Cons

    Toxic Culture! The negative culture and internal politics can even make you SICK and challenge your self esteem and confidence.

    This company is NOT for talented, ambitious and qualified professionals who want to contribute their best with fresh ideas and creativity.

    I was told by my manager "If you are trying to do things differently here, then you don't necessarily understand how we work here" I was quite shocked to hear such a remark to my idea which was different from how they have worked in the past years! And ironically then managers talk about innovation, initiative, etc during the reviews....I sent some ideas via emails but nobody even replied to my email...

    Very Slow and very low productivity as a team...... They are surviving because of their good brand image in roadside assistance which is also facing very stiff competition these days. Some managers are sitting on projects for 2-3 years and funnily enough they even talk about these projects in every meeting without any meaningful updates!

    They say they are a 'not for profit organisation' but their entire focus is to get members for road side assistance and then try to sell them insurance and travel which is their main focus. Insurance is also the focus of the top management.

    Coming to Directors, they are not necessarily very bright and if you look at their profiles on LinkedIn then you can observe they had just been jumping jobs every 1-2 years before landing at CAA SCO. and director in my group was simply focused on attending seminars. workshops and training within the city and even out of Canada! Almost never there is office and just obtaining the work from managers / specialists and then just presenting it to their VP with almost negligible contribution. And on top of that playing dirty office politics and making culturally insensitive remarks!

    Managers are also biased and play favorites at times. If they are on your side then you can easily take 2 hour lunch breaks or even leave early 2-3 times a week and if they are not then they criticize everything that you do!

    A very important tip would be to never join this company on CONTRACT. As they just have the "use & throw" mentality. Personally, I know of only 1 lady who was offered a permanent role from the several contract people employed by them and that also perhaps because the department manager had resigned in just 3 months of joining. Contract staff are treated differently even during the employee fun events as they are barred from participating in certain games.

    Join this company if you are in insurance field or think this is gonna be your last job before retirement and you just want to have good pension and benefits but are not necessarily looking to do much at work and you are very good at being social and just chit chatting with managers / directors.

    Advice to ManagementAdvice

    Pls come down from your ivory towers and try to interact with employees yourself rather then only listening to what your directors / VPs tell you. (Starbucks CEO visits at least 2 stores himself every week and meets employees in person).

    Have some respect for contract associates as they are also human beings and invest their time and talent and bring some value to your business and that's why you hire them in the first place....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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