Capita Jobs & Careers in Leeds, England

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17 days ago

Commercial Legal Manager - Financial Service

Capita Leeds, England

Reporting to the Divisional Legal and Commercial Director, you will have a working knowledge of contract law to provide advice and guidance on…

11 days ago

Interim Financial Consultant

Capita Leeds, England

A fantastic opportunity has arisen for a Qualified Financial Consultant to join our Customer Management division on a 3 month contract possibility to…

5 days ago

Assistant Manager - Compliance Monitoring

Capita Leeds, England

As Assistant Manager, Compliance Monitoring you should have experience of compliance monitoring audit techniques and, ideally, exposure to the…

2 days ago

Service Performance Analyst/Manager – new

Capita Leeds, England

Liaise with Operations on service delivery issues, taking corrective action to meet service level goals or to increase productivity Chair daily…

12 days ago

Operations Manager - Late Shift

Capita Leeds, England

An opportunity has arisen for an Operations Manager to join our team in Leeds on an interim contract until December 2015 to cover the late shift…

3 days ago

Safety, Health and Environment Manager – new

Capita Leeds, England

Key to success in this role will be to develop sustainable relationships with the senior management team. Candidates should have experience operating…

2 days ago

Planning Manager – new

Capita Leeds, England

As a Planning Manager you will determine resource and space requirements for contact centres, ensuring that shift patterns are aligned with demand…

5 days ago

Account Support Executive

Capita Leeds, England

This is a key appointment, responsible for supporting the Portfolio in developing and growing existing accounts. Other responsibilities…

27 days ago

Improvement Expert

Capita Leeds, England

Reporting to the Senior Operations Manager, you will manage improvement projects for a priority client. You will be expected to deal with previously…

17 days ago

Project Manager - O2

Capita Leeds, England

The projects are typically business changes associated with our clients customer management needs, varying from operational, site and system ramp ups…

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Capita CEO Paul Pindar
Paul Pindar
67 Ratings

    Nasty bullying culture. Underinvest in systems and staff

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    Former Employee - Senior Project Manager in Leeds, England (UK)
    Former Employee - Senior Project Manager in Leeds, England (UK)

    I worked at Capita full-time (less than an year)


    Colleagues pleasant to work with. If you can take being shouted at then I suppose there are good opportunities for advancement as staff turnover is stratospheric


    There's a nasty bullying culture that comes right down from the top. I have sat in meetings where senior managers have been shouted at. This has resulted in a staff turnover of over 60% in the IT department in the year I was there. They also underinvest in their systems (how they manage to keep their FCA approval I'll never know) so they fail a lot and there is continual pressure to fire-fight.

    Advice to ManagementAdvice

    The Directors responsible (it is well known at corporate level who they are) should be sacked.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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