Capita Jobs & Careers in London, England

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19 hrs ago

Environmental Consultant – new

Capita London, England

* Undertake site waste audits of current services and performance against contract Key Performance Indicators (KPIs) to inform contractor management…

20 days ago

Senior Solution Architect – Capita Debt & Legal Services

Capita London, England

The Solution Owner will design solutions for new business opportunities typically in the range of £0.5m to £10m with responsibility for the…

26 days ago

Trust Accounts Manager

Capita London, England

- To organise and oversee the accurate maintenance of overall trust accounting records, for on-going trusts, as well as following the death of life…

30+ days ago

Nurse Tele-Interviewer-Stanmore

Capita London, England

Each interview is predominantly scripted but you will need to use your medical training to recognise contradictions which will require further…

26 days ago

BBC Recruitment Manager

Capita London, England

General * Act congruently with the Capita culture and BBC Behaviours…

21 days ago

Project Manager

Capita London, England

All activities will be directed to deliver results on time and on budget whilst maintaining consistent governance and alignment to the overall…

26 days ago

Senior Trust Manager

Capita London, England

- To have client relationship management responsibility for the team; To manage and/or supervise the management of key clients, assuring service…

15 days ago

Finance Project Manager

Capita London, England

The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified…

8 days ago

Project Accountant

Capita London, England

to include: * Evaluate potential invoicing solutions from a financial and risk perspective; * Work with the Capita Project Manager and 3rd parties…

23 days ago

Building Manager

Capita London, England

Our Facilities Management (FM) team provides both strategic advice and the management of the day-to-day running of individual properties and large…

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Capita Reviews

196 Reviews
196 Reviews
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Capita CEO Paul Pindar
Paul Pindar
62 Ratings
  1. 1 person found this helpful  

    Terribly disorganised and they rip off their own staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  London, England (UK)
    Current Employee - Consultant in London, England (UK)

    I have been working at Capita full-time for more than a year


    There is such a lack of visibility of who is doing what that you can get away with not doing much work.


    10% bonus described in contracts is never given to anyone except directors and above who usually get more than that. No pay rises. No personal or professional development. Completely unstructured. Almost non-existent communication from senior people. Clients choose Capita because they are cheap (and therefore rubbish). Senior positions are only given to chartered accountants, regardless of relevancy. The whole company is run by accountants who are bean counters and who place zero value on the employees. Only work for these ungrateful idiots if you like to be viewed as a "productivity unit" on a spreadsheet. Expect nothing in return for hard work. As an example: just before Christmas each year we receive an email telling us to do between 12 and 20 hours of mandatory online training that is non-billable and must be completed in our own time. Not doing it is a sackable offence. Work 20 hours one day and expect to be given some slack the next day? No way. You must bill 7.5 hours each day or face disciplinary action. Any work over 7.5 hours is a free gift to Capita and they write this into the contracts.

    Advice to ManagementAdvice

    You need to re-evaluate the whole way your company is run by putting an emphasis on employee satisfaction. It wouldn't take much effort or money. Happy employees do good work. As it stands pretty much all of my colleagues openly hate Capita and specifically you, the upper management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO