Connect Hearing Jobs & Careers

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30+ days ago

Regional Director, Leader and Coach

Connect Hearing Phoenix, AZ

Each day will bring variety in the Regional Director role. You will travel frequently to our… TheLadders.com


30+ days ago

Corporate Head Office

Connect Hearing United States

Glassdoor


6 days ago

Contract Outbound Customer Care Agent Launch our Outbound Marketing Initiative

Connect Hearing Naperville, IL

Call center and customer service professionals, ideally with experience in the healthcare industry, who want to join a fast-growing company and hone… Glassdoor


6 days ago

Revenue Cycle Operations Manager ~ Seek Technology Innovator

Connect Hearing Naperville, IL

If you've managed the revenue cycle in a physician or hospital business office, can oversee and monitor revenue cycle metrics and have a strong… Glassdoor


27 days ago

Audiometric Technician

Connect Hearing Charlottetown, PEI

At Connect Hearing, we believe that every sound connects us to our world, and its our role to keep or make this connection for our valued customers… Glassdoor


7 days ago

Clinic-Based Sr. Patient Care Coordinator ~ Elbow-Level Mentor & Coach

Connect Hearing Naperville, IL

Connect Hearing Patient Care Coordinators (PCCs) ready to take the next step in their careers will have a singular opportunity to do just that. As a… Glassdoor


7 days ago

Sr. Tax Accountant

Connect Hearing Warrenville, IL +2 locations

As our Warrenville-based Sr. Tax Accountant, your first mission will be to quickly gain an understanding of the income tax processes across our… Glassdoor


7 days ago

Hearing Care Professional

Connect Hearing Lisle, IL +24 locations

Connect Hearing is looking for a Hearing Care Professional for our Lisle, IL clinic. With a clinic located in a prime area, dedicated individuals… Glassdoor


7 days ago

Collections Specialist ~ Be Our CMS-1500 Form Savant

Connect Hearing Naperville, IL

Accounts receivable and collections professional looking to add both breadth and depth to their skills portfolio will find an excellent opportunity… Glassdoor


7 days ago

Trainer, Operations ~ Drive Best Practices in Patient Care Training

Connect Hearing Naperville, IL

Drive best practices in the development of field-based, non-clinical Patient Care Coordinators (PCCs) as a Trainer, Operations, for Connect Hearing… Glassdoor


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  1.  

    Retail sales - BEWARE! Just another Hearing Aid Dealer - Organized Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Coordinator
    Former Employee - Patient Care Coordinator

    I worked at Connect Hearing full-time for more than a year

    Pros

    Supportive coworkers in surrounding locations.

    Cons

    Continuously changing procedures without any true directions. Meetings are all about sales and goals. Patients are referred to as "customers". They are always acquiring new locations but lack the ability to complete the transition process smoothly . Audiologists and Hearing Instrument Specialists are both referred to as Hearing Care Professionals. Patient Care Coordinators (aka - telemarketers) are required to call and schedule people if their hearing aids are 3 or more years older with the intent of selling them new hearing aids.

    Advice to ManagementAdvice

    Changes and transitions require a "detailed" plan not just a vision. Listen to your field staff, we understand our patients, demographics, etc. Eliminate the Call Center and revamp marketing. Hire people in management that actually have a background in Audiology and Hearing. Get Connected!

    Doesn't Recommend
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