Convergys

  www.convergys.com
  www.convergys.com

Convergys Jobs & Careers


Show:  All Results Last 7 Days
30+ days ago

Customer Service & Problem Resolution Representative II

Convergys Clarksville, TN

NOW HIRING FOR FULL TIME CUSTOMER SERVICE SALES ASSOCIATES. WORK FOR A COMPANY THAT IS PROVEN TO BE A GREAT PLACE TO WORK. CONVERGYS HAS BEEN A… Convergys


5 hrs ago

Sr Analyst Architecture – new

Convergys Richardson, TX

Design, develop, and implement minor to major modifications for new business related systems and Oracle applications. Provide technical depth to… CareerBuilder


6 days ago

Market Research Web Survey Programmer

Convergys Cincinnati, OH

The Web Programmer works in the Market Research practice, developing and building web surveys for online market research data collection. Web… CareerBuilder


30+ days ago

Inbound Customer Service Associate

Convergys Welland +2 locations

As a 3rd party Customer Service provider, our Customer Service Associates are responsible for providing outstanding and exceptional quality support… CareerBuilder


29 days ago

Customer Service & Technical Support Specialist - $500 Hiring Bonus

Convergys Niagara Regional Municipality, ON

Welland, ON You are a problem solver... You have an ability to relate to people... You enjoy working on computers... If this sounds like you… Convergys


30+ days ago

Telecommunications Guru - $200 SIGN ON BONUS

Convergys Glace Bay

Customer Support Guru - $11.00/hr + Bonus/Benefits for full trained agents Convergys Glace Bay, NS What are you looking for in your next Job… Convergys


8 days ago

Inbound Techical Support - HIRING BONUS!

Convergys Belleville

Are you master of your technology? Do you have the skills to help others? We might have the right role for you! Start Date: December 15, 2014 (but… Convergys


9 days ago

Customer Service and Problem Resolution Representative

Convergys Jacksonville, NC

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns… Convergys


30+ days ago

Inbound Customer Service - $12/hr + incentives!

Convergys Welland

Earn up to $15/hr You are a problem solver... You have an ability to relate to people... You enjoy working on computers... If this sounds like you… Convergys


23 days ago

$200 SIGN ON BONUS - Inbound support - Monthly commission $200

Convergys Glace Bay

Convergys Glace Bay, NS Full Time Support Professional Convergys Glace Bay, NS Currently Seeking Customer Support Professionals! Training We… Convergys


Convergys Reviews

1,487 Reviews
2.8
1,487 Reviews
Rating Trends

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Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
338 Ratings
  1. 1 person found this helpful  

    Mostly good but not great in some ways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys (more than an year)

    Pros

    Friendly environment, and if you enjoy interaction it is great

    Cons

    For the amount of pay (like most jobs) you are expected to perform at very high levels with minimal training only for a job that requires intense multItasking at times. Training is realistically on the job and if you are a fast learner you'll be fine. The hardest part is the extreme low tolerance for any attendance issues even if they are excused by dr. It is held against you and can cost your job. So if you are late even a few minutes you get a mark that stays on your record for up to a year. Too many and you are terminated.

    Advice to ManagementAdvice

    I laugh when I call and get agent's on the phone to help me as a customer who clearly had only a quarter of the skill and experience but because of senseless poliCies such as the attendance policy you have a revolving door of employees meanwhile the quality agent's who could do the job best get lost in the revolving door shuffle

    Recommends
    Neutral Outlook
    No opinion of CEO

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