DSW

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DSW Jobs & Careers in Abingdon, England


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DSW Reviews

516 Reviews
3.1
516 Reviews
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DSW President, CEO, and Director Mike MacDonald
Mike MacDonald
244 Ratings
  1. 3 people found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at DSW full-time

    Pros

    I have worked for this company in several cities under several different leaders. Through all of that transition, DSW really does stand behind their values - it is a seamless experience regardless of which Regional Director or District Manager you report to, and we value passion, collaboration, accountability, and humility. We live these values as an entire company, from the CEO to home office partners to LP/HR support to stores. (And as a side note, it's really great that as a SM, I have regular interaction with all of these areas of the company! It really makes you feel connected.)

    Besides all of the normal perks, (discount, competitive salary, work/life balance, paid time off, etc.) DSW gives its leaders an opportunity to impact their business and take smart risks to drive results. There is a lot of opportunity for personal growth for those who are looking for advancement - an online learning center, plenty of stretch assignments, and just a general enthusiasm for new ideas and initiative.

    Those who are successful with DSW are those who have a genuine desire to deliver a positive experience for their customers and teammates, those who embrace feedback and seek out opportunities for improvement, and those who are energized by driving results and embracing the unexpected. These may sound like "company lines," but genuinely describe my experience working for this company. I would highly recommend DSW.

    Cons

    No company is perfect - we are challenged sometimes with new roll outs not going exactly as anticipated and timeliness of communication for new initiatives. The good news is that in the spirit of humility, the company spends a lot of time asking for our feedback and making improvements for next time. As we are a rapidly growing company, we are experiencing some growing pains...but I would rather have those growing pains than no growth at all.

    In my personal experience, one of the most frustrating things about my job is hearing from some of my peers about their complaints - including some who have written reviews on this site. This is retail - we are a goals-driven industry and we are held accountable to goals. We are a customer-service driven industry and we take customer feedback seriously. We have district and regional managers who are paid to give us feedback and guidance, both positive and critically. If you are not a person who agrees with those statements, this company (and industry) may not be a good fit for you.

    Advice to ManagementAdvice

    Continue with the coffee chats and touch bases from RD/VPs to SMs - we love them!
    We seem to have a big skills gap between SM and AM - although we are working on this at a district level, maybe a company initiative (market meetings, high performer program) would be beneficial.

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    Positive Outlook
    Approves of CEO

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