Epsilon

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Epsilon Jobs & Careers


Show:  All Results Last 7 Days
15 days ago

UK Country Manager, CJ Affiliate

Epsilon London, England

• Accurately forecast and deliver financial results including assessment of risk/upside. • Determine and then deliver against objectives covering… Epsilon


17 days ago

Sr Manager, Exact Target Developer

Epsilon Broomfield, CO

include: • Providing support to Epsilon’s Tier 1 Client’s. • Manage a team (including direct, indirect and matrixed) and project… Epsilon


3 days ago

Account Executive – new

Epsilon Chicago, IL

Thanks for your interest in Conversant! Here’s the deal. You’re not just applying to some basic technology company. Rather you’re applying to a… Epsilon


15 days ago

Business Publisher Display Manager

Epsilon Le Touquet-Paris-Plage

Vous ne postulez pas dans une entreprise de technologie classique. Il s’agit d’intégrer un acteur majeur dans le domaine des médias et du marketing… Epsilon


17 days ago

Relationship Manager

Epsilon Irving, TX

The Relationship Manager (RM) is a key player within an account team and engagement with a client. The RM is responsible for the day to day… Epsilon


15 days ago

Product Manager

Epsilon Chicago, IL +2 locations

We’ve done what marketers have dreamed of for years, introduced a single platform that offers all the data, technology, insights and personalization… Epsilon


2 days ago

Principal Java Developer – new

Epsilon Woburn, MA

how to develop and debug AOP injected code. • Understands software security practices including user authentication and authorization, data… Epsilon


5 days ago

Marketing Presentation Coordinator

Epsilon Stamford, CT

The Presentation Specialist is a passionate and experienced presentation expert who works with the Global Marketing Group and the broader sales… Epsilon


17 days ago

Director, Project Delivery

Epsilon Irving, TX

This role is responsible for the day to day management of a large active client. The Director creates project plans and tracks and drives progress… Epsilon


17 days ago

Account Executive

Epsilon London, England

Account Executive – Epsilon London This new Events/Account Executive will be working with one of Epsilons largest client and will be responsible for… Epsilon


Epsilon Reviews

316 Reviews
3.0
316 Reviews
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Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
165 Ratings
  • 4 people found this helpful  

    Upper level Client Service Teams mismanage their accounts and personnel while lacking true leadership skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Account Executive in West Chicago, IL (US)
    Former Employee - Client Account Executive in West Chicago, IL (US)

    I worked at Epsilon full-time (less than a year)

    Pros

    Overall, Epsilon (I worked in their West Chicago office, formerly Aspen Marketing Services) is a decent company, with many good, hard-working people. However, the overall experience of any employee will always be directly tied to the team they are on, and specifically, the quality of that team's leadership.

    Comfortable work environment, pleasant atmosphere, free lunch every Friday, with the occasional internal perk (on-site flu shots, holiday themed mini-parties, etc.).

    Good amount of vacation/sick/personal time, ability to work from home based upon the team/account and your role.

    Cons

    The leaders of my former account lacked management skills and were only "leaders" by title, as they had no true leadership qualities. They were consummate B.S. artists, and had gained their position on the account by being with the company for 9+ years, while also becoming sacred cows, beyond all reproach or challenge. The team had 3 people request to leave the account (including myself) in less than 1 year, quitting due to the poor team leadership, not because of Epsilon overall. In addition, the client demanded that my initial manager be removed from the account (which she was), yet upper management ignored these red flags and kept the account management team in place. Shortly after I left Epsilon, they lost this client account.

    Lazy personnel decisions - instead of hiring someone to replace the lost skill sets when someone left the team, they drop the vacated responsibilities onto other team members, completely altering or eliminating the job the remaining team members were hired to perform.

    Structured or formal training does not exist in any format - all you get are rambling brain-dumps - better take good notes, and fast! Don't ask for confirmation of your notes either, as feedback is a long time coming, if you get any at all.

    Medical/Health benefits are comprehensive, but a bit more expensive than my previous experience, and more expensive than I would have expected them to be based upon a company the size of Epsilon.

    Advice to ManagementAdvice

    Contact your clients directly on a regular basis and pay attention to their input and feedback, instead of just listening to what your client account team leadership is telling you. Maybe sacrafice a few sacred cows, replacing them with employees that have actual leadership and management skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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