GEICO

  www.geico.com
  www.geico.com

GEICO Jobs & Careers


Show:  All Results Last 7 Days
12 days ago

Management Development Program, Customer Service Management Training - Frederick

Geico Fredericksburg, VA

GEICO is looking for bright, driven college seniors and graduates to join our accelerated Management Development Program in the Customer Service… Geico


3 days ago

Auto Damage Adjuster Trainee - San Antonio, TX – new

Geico Texas

Want to work with one of the nation's fastest growing auto insurers? Not looking for a desk job? At GEICO, our Auto Damage Insurance Adjusters are… Geico


10 days ago

Management Development Program, Auto Damage Management Training

Geico Hawaii +7 locations

GEICO is looking for bright, driven college seniors and graduates to join our accelerated Management Development Program in the Auto Damage adjuster… Geico


10 days ago

Management Development Program, Auto Damage - Clinton

Geico Maryland

GEICO is looking for bright, driven college seniors and graduates to join our accelerated Management Development Program in the Auto Damage adjuster… Geico


1 day ago

Auto Damage Trainee - Westchester, NY – new

Geico New York, NY

*This is for the Bronx, Westchester and Rockland areas* Want to work with one of the nation's fastest growing auto insurers? Not looking for a… Geico


20 days ago

Title Processing Clerk

Geico Macon, GA

Do you have what it takes to be empathetic and provide outstanding customer service? As a Claims Salvage Customer Service Representative at GEICO… Geico


17 days ago

Auto Damage Trainee - Las Vegas, NV

Geico Nevada

Want to work with one of the nation's fastest growing auto insurers? Not looking for a desk job? At GEICO, our Auto Damage Insurance Adjusters are… Geico


7 days ago

Management Development Program - National College Recruiting

Geico Multiple Locations

GEICO is looking for bright, driven college seniors and graduates to join our accelerated Management Development Program. The goal of this… Geico


25 days ago

Legal Secretary

Geico Seattle, WA

Driving your career. Insuring your future. For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of… Geico


4 days ago

Liability Claims Representative - Seattle, WA

Geico Washington, DC

What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims… Geico


GEICO Reviews

913 Reviews
3.0
913 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
632 Ratings
  1. 5 people found this helpful  

    Great opportunities for growth for determined & ambitious people! (claims)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative
    Current Employee - Claims Service Representative

    I have been working at GEICO full-time (less than an year)

    Pros

    The training process for claims is VERY thorough. I have heard differently about sales and service but my experience in training was 5 star. I felt very prepared once I got to the floor to do the job I was hired for. Also, I expressed interest in management during my interview due to my degree & previous management experience and I really felt like the HR recruiter, and my training and transitions managers fought to push me and other high performing associates forward--even telling me about positions that I hadn't heard about while I was still in training and encouraging me to apply. Once I was promoted, everyone was very supportive-- not like the "crabs in a barrel" mentality I've experienced with promotions at other jobs. I feel like a lot of how successful you can be at Geico depends on 2 things: what you put into it - you have to be high performing, ambitious and assertive- and what connections & impressions you make early on. It's important to know that going in. First impressions are VERY important.

    Cons

    Most of the positions (and I can really only speak to claims specifically) you can get hired for even with a degree are entry level. This can be discouraging for someone who has prior work -even management-experience and a degree.
    In addition to that, if you are one of those willing to speak up about process issues-- be prepared for most of that to go unheard. There are a lot of criteria that seem nit-picky related to performance on the floor and they constantly change the things you are judged on without communicating it. You can ask 5 floor supervisors & associates the same question and get 5 different answers on any given day. Some processes & criteria make no rational sense and aren't value-adding at all. You have to be able to slog through all that stuff and perform well despite it. I've also noticed that having a good supervisor and being on a high performing team is hit or miss and that stinks because it can affect your performance a lot, especially when you're new. But that is true of any job. Also if you don't like talking on the phones or public critiques then this wont be a good fit at entry level claims. You need a thick skin to work in customer service at any place but especially here.

    Advice to ManagementAdvice

    Geico does a good job of soliciting regular feed-back in training and transitions, but it seems to taper off a LOT after that. As far as process improvement goes, you can never have too much feedback from the people actually applying those processes every day. Also communicating those process changes quickly and clearly is very important because nothing kills morale & performance more than being judged by an ever-changing invisible standard.

    Approves of CEO

Work at GEICO? Share Your Experiences

GEICO

 
Click to Rate
or