Hertz

  www.hertz.com
  www.hertz.com
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Hertz Jobs & Careers in Waterford, MI

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13 days ago

Transporter - HLE (HLE.Transporter - HLE..Operations.Nonex)

Hertz Corporation Waterford, MI +2 locations

will include but are not limited to; • Transports vehicles from Hertz Local Edition offices to various locations. • Will pick-up and drop-off… Hertz Corporation


3 days ago

Branch Manager Trainee – new

Hertz Corporation Pontiac, MI +11 locations

Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Our successful… Hertz Corporation


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Hertz Reviews

1,665 Reviews
3.5
1,665 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hertz Interim CEO Brian P. MacDonald
Brian P. MacDonald
8 Ratings
  1. 2 people found this helpful  

    Disrespected and Underapreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Custoemr Service Representative  in  Melbourne
    Current Employee - Custoemr Service Representative in Melbourne

    I have been working at Hertz full-time for more than a year

    Pros

    Most of the people I worked with were great and are probably the only reason I continued to work there.

    Cons

    No feedback from upper management, poor working conditions, not respected or appreciated at all for any effort. Money is standard for any similar customer service job. Often having to work in very stressful busy environement. Seems the goal of the company is to make money regardless of how much pressure the staff are under and no concern of staff members being poorly treated. Procedures thought up by head office management who cascade there policys and procedures through to customer service reps via middle management without having any real expierience of how things operate in the real world. Extreme pressure put on staff to perform and step in line or face consequences.

    Advice to ManagementAdvice

    Rethink your approaches. Expierience what its realy like for your customer service representatives and how procedures and policys actually translate into everyday situations. Listen to the csr's and look after them, they are your eyes and ears. Well trained and appreciated staff are key...or you can continue to see high staff turnover and continue to present an image to your customers of inexpierience and disatisfied staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO