Illumina Jobs & Careers

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28 days ago

Head of Life Sciences Sales, Europe

Illumina Cambridge, East of England, England

Excellent Interpersonal & Communication Skills: Highly competent in influencing, negotiating and liaising with individuals at all levels. Proven… Illumina

11 days ago

Manufacturing Process Technician 1

Illumina San Diego, CA

• Performing assigned manufacturing tasks to produce high quality products under general supervision. • Performing work order processing to… Illumina

9 days ago

Commercial Development Manager - Complex Disease

Illumina San Francisco, CA

Expand the adoption and clinical utility of Illumina products among complex disease researchers by providing and demonstrating the utility of new… Illumina

12 days ago

Intellectual Property Transactional Attorney

Illumina San Diego, CA

• Work closely with the Corporate Development and Patent teams to implement the company’s intellectual property decisions in written agreements… Illumina

14 days ago

Associate Director, Human Resources

Illumina San Diego, CA

The Associate Director of Human Resources is a key strategic and operational business partner for several groups within the Commercial Organization… Illumina

18 days ago

SAP Portal and Mobility Architect

Illumina San Diego, CA

Illumina is seeking an SAP Portal Architect with strong background in designing and configuring SAP NetWeaver Portal components and system landscape… Illumina

15 days ago

Sr IT Mgr, Product Lifecycle Mgmt (PLM) and Manufacturing Systems

Illumina San Diego, CA

~~The Senior IT Manager for Product Lifecycle Management (PLM) and Manufacturing Systems is responsible for working closely with their business… Illumina

11 hrs ago

Inside Sales Representative - UK – new

Illumina Cambridge, East of England, England

An Inside Sales Representative (ISR) at Illumina is responsible for both identifying new customers and managing the relationships with existing ones… Illumina

16 days ago

Product Manager - NextSeq Sequencing Consumables

Illumina San Diego, CA

• Partner with R&D, Operations, Sales and Customer Solutions organizations in a cross-functional environment to ensure successful deployment of new… Illumina

23 days ago

Scientist 2 - NIPT

Illumina Redwood City, CA

• Identify, evaluate, plan, and optimize research ideas leading to robust assays and chemistries for next generation sequencing based NIPT test… Illumina

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Illumina CEO Jay Flatley
Jay Flatley
113 Ratings
  1. 13 people found this helpful  

    The grass is not always greener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Representative in San Diego, CA (US)
    Former Employee - Senior Sales Representative in San Diego, CA (US)

    I worked at Illumina full-time (more than an year)


    One of the largest and fastest growing companies in San Diego.

    Competitive pay and benefits

    Innovative products


    I have worked for several biotech companies as a territory manager and sales rep previously. Coming from smaller and medium sized biotechs in the past. I thought I had hit the jackpot with securing a position with Illumina. One of the largest and fastest growing companies in San Diego. Well, the grass is not always greener on the other side. It was the worst sales position and career move that I had chosen. My biotech lab and sales career has been long and really rewarding. Being in sales, I am a people person. I can relate to a very wide demographic of people. Yet, Illumina's company, culture and vibe was just a disconnect for me. It never really felt like a community or even welcoming to me. All the other companies that I worked for, there was transparency and cross departmental collaboration. At Illumina, it was like pulling teeth to get any assistance from marketing, product managers, technical support, customer service, fulfillment, and logistics. Nobody ever wanted to help each other. Each department seemed to be against each other. Never felt a collaborative effort. It was a very self serving or self preservation type of company culture. I guess it is understandable when I saw some colleagues fired out of the blue. If you see something like that, you probably want to keep very busy and your head down. As many other reviews here, I would have to agree that upper management has a deficiency in leading and growing this company.

    The sales teams were made mostly from people that have no science or biotech experience at all. How can your front line representatives sell an instrument when they have never worked in a lab or have zero understanding of the up or downstream processes that the instrument is going to fit into. There was one week of training but it was more like them turning on a fire hose. Trying to cram everything into one week. Online self training was also idiotic. Those that did not have previous scientific or biotech industry background didn't have a chance.

    Advice to ManagementAdvice

    Hire experienced and educated sales professionals.

    Protect your employees first. Use layoffs as a last resort effort vs. a tool to protect your job because you missed an earnings call.

    There is probably no right way to lay people off but CEO Jay and upper management, please don't joke, smile and shake employees hands as you lead them into a corporate layoff meeting.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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