Nationwide Jobs & Careers in Swindon, Gloucestershire, South West England, England

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18 hrs ago

Customer Representative – new

Nationwide Kingswood, South West England, England

• Enthusiastic about working as part of a team. You’ll sometimes work on your own, but you’ll mostly work with colleagues, supporting each other to… Glassdoor


Nationwide Reviews

678 Reviews
3.6
678 Reviews
Rating Trends

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Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
337 Ratings
  1.  

    Not a bad experience at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative I  in  San Antonio, TX (US)
    Former Employee - Customer Service Representative I in San Antonio, TX (US)

    I worked at Nationwide part-time for more than a year

    Pros

    The pros were all based on if you had a good supervisor. Luckily, I ended up with two supervisors who did not micromanage and were very accommodating to my work/life balance. Being that my supervisors provided such a great work atmosphere, I didn't mind talking to a few crazy customers everyday. I worked in the call center and, surprisingly, I do not remember the calls being back-to-back.

    Cons

    Very hard to get promoted. There were no metrics in force to get a promotion, it was just based on your supervisors opinion and they weren't quick to promote due to budgetary constraints. Its been 3 years so perhaps things have changed.

    Recommends
    Positive Outlook
    No opinion of CEO