PetSmart – Fort Worth, TX
Our Pet Care Specialists provide excellent care to guests in our PetsHotels. Pet Care Specialists monitor pets and provide necessary services for a… PetSmart
PetSmart – Albuquerque, NM
First impressions are important. Custodial Associates assist in providing a great first impression for our Pet Parents by keeping the store exterior… PetSmart
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at PetSmart part-time (Less than a year)RecommendsPositive OutlookNo opinion of CEORecommendsPositive OutlookNo opinion of CEO
Coworkers are mostly positive, supportive and friendly people, as are the seniors and the managers. Everyone knows what needs to be done and are very helpful.
They will interview outside of the company for some positions but a lot of times, they DO try to promote from within when it comes to senior and management positions. Lots of room for moving up.
It's a really fun job! There is one hell of a learning curve while you're still learning everything, and if you're being trained during a busy season, it can be overwhelming. Stick it out for a good month or two, and nothing will phase you.
At my store, the managers really listen a lot to feedback, both regarding the job, and regarding their decisions. If they put a dog in large dog camp that fares better in small dog camp, and you let them know that, they'll move the dog. The managers also do everything they can to make it a happy, welcoming environment. Lots of positivity and support, and complements on a job well done. If you're not doing so well, they're really good about very gently correcting you, rather than being mean like some managers can be.
The pay could be better. Much better. As PCS, you watch the dogs in the doggy day camp, which, depending on how many dogs there are, the size of said dogs, and their energy levels, can turn out to be some pretty risky work. They train you to deal with it properly, but that said, the dogs can be unpredictable and it can be super stressful. That kind of work, the way I see it, deserves better pay.
Advice to Management
This doesn't pertain to my store, but some others: if you've got PCS in camp, rotate them every hour. Keep them in for an hour, then have your floor PCS switch out with them. Rotate your PCS so every hour, someone comes in, and someone goes out. Being stuck in camp all day is miserable, but if you rotate your PCS, they'll look forward to their job a lot more.