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I have been working at Rackspace full-time (more than 3 years)Pros
Front line rackers (support, engineers, developers) are generally great people to work with. Many are burning the candle at both ends hoping for the company to correct itself.Cons
- Layoffs: As the company continues to hire, layoffs have been occurring with very little transparency leading to rampant speculation.
- Death of Core Values: The core values at Rackspace are officially dead. We ought to simply paint over them and recognize they are no longer a guidepost for how we operate the business.
- Difficulty Leaving San Antonio: If you move to San Antonio, realize that it will be very difficult to leave. In some ways, management uses this to their advantage. If Rackspace were located in a high-tech city, the inept leadership at this company would not be allowed to behave in the way they currently are, they would all be fired as a mass exodus and the resulting reputation hit would be immediately evident. In San Antonio, it will take
- CEO: The new CEO and the changes that have been implemented have been disappointing. He is out of touch with customers, Rackers. The best thing for him to happen is to "retire from Rackspace". At Rackspace, retirement has a different meaning if you are a senior executive.Advice to ManagementAdvice
The SLT and most VPs are in positions that they are extremely under qualified for. One of the few things SLT is world class at is the art of re-organization. Surely if you shuffle the deck often enough, greatness might emeDoesn't RecommendNegative Outlook