Regions Financial Jobs & Careers

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19 days ago

BSA/AML Ops Manager II - CTR Unit Manager

Regions Birmingham, AL

Supervise Currency Transaction Reporting (CTR) Unit; Ensure CTRs, Monetary Instrument purchases (MIP), and… Monster

9 days ago

Branch Team Leader (LaMarque Branch)

Regions La Marque, TX

Achieves individual sales goals Resolves customer and associate issues in Branch Manager's absence Monitors branch service quality levels Coaches… Monster

10 days ago

Electronic Banking Specialist

Regions Birmingham, AL

Provides high quality customer service to incoming internal/external Regions Electronic Banking customers (Quality defined by… Monster

15 days ago

Bilingual Relationship Banking Associate

Regions Pensacola, FL

Attain aggressive sales goals by turning phone inquiries into sales opportunities by making an active attempt to cross sell the full range of bank… Monster

20 days ago

Priority Banking Investment Specialist

Regions Birmingham, AL

Will independently review clients' financial needs and provide recommendations around appropriate products and services Partner with internal… Monster

30+ days ago

Relationship Banking Associate

Regions Pensacola, FL +2 locations

Attain aggressive sales goals by turning phone inquiries into sales opportunities by making an active attempt to cross sell the full range of bank… Monster

30+ days ago

Video Banking Teller

Regions Birmingham, AL

Resolve customer issues Answer customer inquiries Support customers while interacting via video Process customer transactions Requirements Two years… Monster

2 days ago

Legal Intern – new

Regions Financial Birmingham, AL

Regions Financial Corporation offers college internship opportunities which are available within various departments. As an intern one has the… Regions Financial

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Regions Financial Reviews

374 Reviews
374 Reviews
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Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
164 Ratings
  1. 1 person found this helpful  

    High pressure sales and pay disparity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Team Leader  in  Memphis, TN (US)
    Current Employee - Branch Team Leader in Memphis, TN (US)

    I have been working at Regions Financial full-time for more than 3 years


    -Regular Hours
    -Decent training to set you up for a better job
    -Decent Benefits


    -Large pay disparity with overlapping salaries. I was promoted to assistant manager after 2 years of hard work and great sales numbers. I got in to my branch to find out that the associate I'd be managing, who was a fresh hire with no sales experience, was making more than me. I left the position and my replacement, who was an outside hire, was making 15k more than I was.
    -Priority for outside hires. Don't expect to move up with this company - if they can hire from outside they will. They will also pay them a lot more than an internal promotion.
    -If you don't hit sales goals you get punished with multiple "call nights" each week. We call these detention because they keep you after work for an hour or two to cold call people who are tired and just getting home from work.
    -If you do hit your goal you get punished. The branch goals are increased and the amount of credit you get for each product you sell is decreased.
    -Goals are not scaled by branch traffic. If you get stuck in a slow branch you will get no bonus and have no opportunity to advance. Advancement is based primarily on the number of checking accounts you open. You can have a branch where each associate sees 20 customers a day and a branch where they each see one customer a day - they have the same goal. Management tells you to make up the difference by cold calling. The people that do the least amount of work (they get to sit and clerk products all day long) get the most in bonuses. Nobody lasts in the slow branches because of the stress. You get constant criticism and are belittled because your numbers are not the same as a busy branch.

    Advice to ManagementAdvice

    Promote from within and pay what you would an outside hire! It is insulting to pay as much to internal promotions. Sales and retention will increase with happy associates. You don't need to raise goals every time someone hits them. I know it sucks to have to pay bonuses, but realize that you're paying them because this person made you money (a lot more than the small percentage you're paying in bonus). Something is wrong when your #1 CSM in the company can't keep associates more than a few months. There are constant reports of verbal abuse that need to be handled. Look at the top performing companies in the US - the forward thinking google type companies. They're not doing it by abusing their associates - they just figured out that fair pay and treating people right goes a long way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO