SYKES Jobs & Careers


Show:  All Results Last 7 Days
13 hrs ago

Bilingual Healthcare Customer Service Representative (Spanish-English) – new

Sykes Enterprise Lakeland, FL

We’ve all been there… there is a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


9 days ago

Quality Assurance Representative - Must be Registered Dietitian OR RN

Sykes Enterprise Amherst, NY

Registered Dieticians OR Registered Nurses... Have you thought about using your medical knowledge in a different way? We know you are caring… Sykes Enterprise


13 hrs ago

Online Bank Teller – Customer Service (Call Center) – new

Sykes Enterprise Morrilton, AR

ATTEND OUR ONSITE JOB FAIR SATURDAY, SEPTEMBER 27TH 10AM - 2PM 1535 E Harding St, Morrilton, AR 72110 or APPLY ONLINE TODAY FOR YOUR PREMIUM… Sykes Enterprise


17 days ago

Workforce Planning Analyst II

Sykes Enterprise Lakeland, FL

• Adheres to SYKES policies on ethics and integrity. • Through effective leadership, coach and assist in the development of the WFM team and… Sykes Enterprise


22 days ago

Bilingual Customer Service Representative (French Canadian-English) - Service à

Sykes Enterprise Lakeland, FL

ATTEND OUR SYKES BILINGUAL JOB FAIR Hiring bilingual customer service representatives Spanish-English • French Creole-English • French… Sykes Enterprise


15 days ago

LPN or RN Customer Service - Supporting Medical Product

Sykes Enterprise Amherst, NY

Nurses - Have you thought about using your medical knowledge in a different way? We know you are caring, empathetic, supportive, and want to help… Sykes Enterprise


3 days ago

Team Supervisor – new

Sykes Enterprise Lakeland, FL

• Adherence to SYKES policies on ethics and integrity. • Meet or exceed team's contract production and performance metrics. • Meet or exceed… Sykes Enterprise


2 days ago

Interim Team Leader – new

Sykes Enterprise Bloomsburg, PA

while in the Interim role are those of a Team Leader: u • Through effective leadership, focuses on team performance and attrition. u • Manages… Sykes Enterprise


2 days ago

Customer Service Agent I – new

Sykes Enterprise Sterling, CO

• Adherence to SYKES policies on ethics and integrity. • Receives transactions from users regarding customer service or technical support related… Sykes Enterprise


25 days ago

Customer Service Representative - CSR - Call Center - Evening/Night Shifts

Sykes Enterprise Lakeland, FL

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


SYKES Reviews

357 Reviews
2.2
357 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
191 Ratings
  1.  

    A company managed by inferior people who will only employ even for inferior people..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Sydney
    Current Employee - Customer Service Representative in Sydney

    I have been working at SYKES full-time (more than 3 years)

    Pros

    My particular assignment was in was easy breezy, I had lots of free time to do other things (which shall go undescribed), but this pro is specific to me.

    Cons

    My experience was that they didn't promote according to merit. My businesses don't, unfortunately, but this company takes the cake. The out-going supervisor employed his old school friend --- who was SO illiterate he couldn't spell simple words correctly. Neither could he type more than 10 words a minute. The old school friend brought the whole show into collapse when the client (whose offices we worked in) fired Sykes and got a fresh team. The "old school friend", hired unmeritoriously, has been unemployed ever since.

    Advice to ManagementAdvice

    Develop a culture of sensing talent and giving recognition and reward for it. Realize that hiring on the basis of friendship can cause loss to the company and, as I witnessed, loss to your own job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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