SYKES Jobs & Careers

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Show:  All Results Last 7 Days
9 days ago

Customer Service Representative - Call Center Professionals

Sykes Enterprise Lakeland, FL

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


10 days ago

OMD Analyst

Sykes Enterprise Lakeland, FL

• Adheres to SYKES policies on ethics and integrity. • Collect, evaluate, and prepare reports and/or other complex statistical data for… Sykes Enterprise


22 days ago

Maintenance Assistant

Sykes Enterprise Lakeland, FL +2 locations

• Adherence to SYKES policies on ethics and integrity. • Sweeps, mops, scrubs, and vacuums bathrooms, hallways, break rooms, entrances, office… Sykes Enterprise


20 days ago

Customer Service Representative with Upsell Support

Sykes Enterprise Lakeland, FL +5 locations

SYKES ON-SITE CAREER FAIR Tuesday, September 16th 9am - 3pm 1144 Griffin Road • Lakeland Apply online today for your premium appointment… Sykes Enterprise


5 days ago

Customer Service Trainer I

Sykes Enterprise Lakeland, FL

• Adherence to SYKES policies on ethics and integrity. • Administers effective evaluation and testing techniques to assess trainee performance… Sykes Enterprise


5 days ago

Quality Assurance Representative

Sykes Enterprise Morrilton, AR

• Adherence to SYKES policies on ethics and integrity. • Coaches and develops of all the representatives they monitor. • Coordinates the voice… Sykes Enterprise


18 days ago

Team Mgr Site Operations

Sykes Enterprise Kingstree, SC +6 locations

• Adherence to SYKES policies on ethics and integrity. • Meet or exceed team's contract production and performance metrics. • Meet or exceed… Sykes Enterprise


5 days ago

HR Assistant Site Operations

Sykes Enterprise Greenwood, SC

• Adherence to SYKES policies on ethics and integrity • Directs and receives calls and visitors at the site • Performs HRIS data entry and… Sykes Enterprise


5 days ago

Mgr Training Site Operations

Sykes Enterprise Fort Smith, AR

• Adheres to SYKES policies on ethics and integrity. • Analyze the training curriculum and delivery, identify needs, and formulate appropriate… Sykes Enterprise


20 days ago

Customer Service Representative with Tech Support

Sykes Enterprise Langhorne, PA

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


SYKES Reviews

340 Reviews
2.2
340 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
182 Ratings
  1.  

    Great opportunity to get real customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sykes Team Manager  in  Milton-Freewater, OR (US)
    Current Employee - Sykes Team Manager in Milton-Freewater, OR (US)

    I have been working at SYKES full-time for more than 3 years

    Pros

    Lots of opportunities for advancement if you are willing to chase them. Performance focused environment that really strives to provide the best opportunity for the agents to excel and develop.

    Cons

    Difficult to get time for personal problems. Sketchy tracking of metrics that are used to evaluate agent performance.

    Recommends
    Negative Outlook
    Approves of CEO