Southwest Airlines Jobs & Careers in Houston, TX

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Southwest Airlines Reviews

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476 Reviews
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Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
400 Ratings
  1. 3 people found this helpful  

    Proud to be apart of the SWA Team for over 11 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Agent in Houston, TX (US)
    Current Employee - Operations Agent in Houston, TX (US)

    I have been working at Southwest Airlines full-time (more than 10 years)


    Fun LUV-ing attitude, be yourself, flexibilty, excellent compensation both in pay and retirement. Ability to move about the company (country). Growth options in many departments and fields from within. Excellent flight & travel benefits. HDQ host several career and developmental classes in Dallas. Could not imagine leaving this company. If you are very focused, determined and diligent, you can retire from here very well.


    When in 'Agent positions' (Union positions), incentives for excellent work are lacking as normal for union positions. Granted, most all positions are very well compensated, but incentive to strive to be the best is low.

    Some of the people in Mid-level leadership could work on rewarding people on doing a great job instead of over analyzing every detail when something is incomplete. Mind you, that is not everyone.

    Everyone needs to step it up on all levels to aknowledge when people go above and beyond like so many do.

    Honestly, there isn't really any CONs in my book.

    Advice to ManagementAdvice

    Please continue to reward and encourage people to do their best. Trust your people (all levels).

    I highly suggest offering a basic financial class such as Dave Ramsey's Financial Peace. I truly believe if/when people took control of their financial life, they would use our benefits to the fullest and truly appreciate what we have here.

    Positive Outlook
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