Teavana Jobs & Careers in Manchester, England


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Teavana Reviews

309 Reviews
2.7
309 Reviews
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Teavana CEO Andrew T. Mack
Andrew T. Mack
96 Ratings
  1.  

    Cool Place; Stressful Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Current Employee - Team Member in Oak Brook, IL (US)
    Current Employee - Team Member in Oak Brook, IL (US)

    I have been working at Teavana part-time (less than an year)

    Pros

    Teavana, on the surface, is a cool place to work at. You get to learn about the intricacies and dynamics of tea, as well as how to make tea, along with the most effective products to make tea with. While this varies from store to store, the staff was generally nice and outgoing. Since Teavana is partnered with Starbucks, you become a Starbucks partner as well, allowing Teavana employees to get discounts from Starbucks, as well as a free pound of coffee beans every week. Oh, and the store smells great, and it'll rub off on you, so be prepared to get comments about how you smell like tea.

    Cons

    Incredibly stressful and sales based, especially for a job that most team members will make barely above minimum wage to do. Managers will always give comments on how to improve sales, and it can lower one's self esteem after the hundredth time. Training is tough, and I highly advise you brush up on your knowledge of tea prior to training, as it's mostly done in store, and experienced team members can and will look down on you and judge you for it. Schedule's are erratic and tend to change frequently. Closing the store is a huge undertaking, and sometimes it was only up to me and an AGM to close. You have to clean the entire store, take out the trash, do the dishes, and more, all while potentially having to be the barista until the last 45 minutes. You will get breaks, however, sometimes it's so hectic I swear my manager would kill me if I even thought about going on break. Sometimes, you'll be unable to make sales goal due to not being zoned to the tea wall. Good luck.

    Advice to ManagementAdvice

    Why, WHY is Teavana so sales focused? If you want people to come in and relax, don't force your sales associates to assault customers on the way in. If you eased up on your Team Members, sales would probably increase.

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