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The Hartford Jobs & Careers

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30+ days ago

Associate Claim Representative - Paid Training Starts March 2015. Phoenix, AZ

The Hartford Phoenix, AZ

Do you strive for work that is meaningful and impactful? Our Claims organization can provide you with the opportunity to make a difference in… The Hartford

15 days ago

Senior Marketing Project Consultant

The Hartford United States

Project Management Expertise: • Ÿ Executes client requests ensuring on-target, on-time, on-budget, on-brand delivery and helps clients plan for… The Hartford

30+ days ago

Program Director

The Hartford Hartford, CT

will entail, planning, estimating, and full SDLC execution while ensuring best practices and standardized processes and deliverables are adhered. The… The Hartford

30+ days ago

Claim Coordinator/Administrative Assistant~ Hartford Financial Products

The Hartford New York, NY

• Opens, sorts, date stamps, and distributes the mail. • Processes all necessary correspondence, including sending faxes, electronic mail… The Hartford

30+ days ago

Solutions Architect - Digital

The Hartford Hartford, CT

include, but are not limited to: · Designing solutions for Digital Commerce programs and projects with a focus on highly integrated… The Hartford

2 days ago

Insurance Advisor, OKC – new

The Hartford Oklahoma City, OK

BUILD STRONG PARTNERSHIPS – Demonstrate integrity and build trust with others… The Hartford

30+ days ago

Head of Data Management

The Hartford Radnor, PA

The head of data management position is directly responsible for the relationships with external data service providers to ensure that accurate and… The Hartford

20 days ago

Project Manager I

The Hartford Windsor, CT

  IT Leadership: The Project Manager will provide guidance and training to the IT Business Analysts and Development team to ensure proper project… The Hartford

30+ days ago

ASG Senior Internal Sales Consultant

The Hartford Radnor, PA

OF THE ROLE • Identify and profile leading advisors through calling efforts, mail/email campaigns, and referrals • Proactively identify marketing… The Hartford

30+ days ago

Executive Marine Underwriter – Ocean Specialist

The Hartford San Francisco, CA

include but are not limited to: Sales/Territory Management:: • Build strong, distinctive strategic partnerships with a select group of Marine… The Hartford

The Hartford Reviews

721 Reviews
721 Reviews
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Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
69 Ratings

    Great Compensation, Lousy Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Bill Examiner in Syracuse, NY (US)
    Former Employee - Medical Bill Examiner in Syracuse, NY (US)

    I worked at The Hartford full-time (more than 5 years)


    The Hartford is very generous in its compensation policies. Starting pay was well about the market in Syracuse, their insurance and retirement packages are strong, and the PTO policy is exceedingly generous -- 19 days/year to start, 5 more after 3 years of service time, and the option to purchase another 5 over the course of the year with your benefits election.


    They treat their employees like something they stepped in. Employee surveys are used as a tool to stamp out dissension rather than find ways to improve as an organization. Suggestions from the bottom were generally met with stern disapproval. The company has a strong preference for hiring experienced managers from outside, making it exceedingly difficult to move up within the company. You will need every bit of that generous PTO bank, too, as they will work you to the death for it. If you're salaried, expect to have to work as many make-up hours anyways. The common adage on the floor is that, "No day off goes unpunished."

    They are also severely diluting their premium brand by attempting to trade on that while adopting cost-leader strategies. Their office tech is woefully out of date, as they consistently push for the lowest cost option. For example, when I was there in 2013, they finally updated to Windows 7 and Office 2007, only because Microsoft was no longer offering support for what they had. Their claims software is poorly managed, and they have lately taken to outsourcing as many functions as possible to off-shore business partners with vastly inferior quality standards. The result is deteriorating service levels, ever-increasing burdens on their internal staff to maintain quality while also correcting the voluminous errors from their off-shore partners, and an internal culture where everyone lives in constant fear that their department (and job) will be the next to be lost.

    Advice to ManagementAdvice

    Start respecting your people more and paying attention to the real quality of your product. You can't trade on your name forever. Greater opportunities to advance will prevent you from constantly having to replace your best talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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