The Hartford Jobs & Careers


Show:  All Results Last 7 Days
16 days ago

Auto Service Representative - Kansas City, MO/KS & Witchita, KS

The Hartford Overland Park, KS

The successful Auto Service Representative will be responsible for interacting with claims dispatchers for assignments, coordinating appraisals with… The Hartford


16 days ago

Director of Tax, Investment Finance and Reporting

The Hartford Radnor, PA

• Responsibility for and oversight of all processes related to mutual fund tax such as tax provisions, distributions, tax returns, excise… The Hartford


23 days ago

Learning Specialist

The Hartford San Antonio, TX

• Facilitates classroom/virtual learning sessions; primarily at the introductory level, which are participatory/interactive and use variety of… The Hartford


27 days ago

Middle Market Regional Office Sales and Renewal (Sr or Executive) Underwriter- S

The Hartford San Francisco, CA

? The primary focus will be on New Business and Renewal underwriting activities in order to achieve the operating plan objectives for this… The Hartford


3 days ago

VP & Actuary Reserving

The Hartford Hartford, CT

of the Position Located in Hartford, CT, the Chief Reserving Actuary will report to the Chief P&C Actuary and will be responsible for leading the… The Hartford


11 days ago

AVP Enterprise Sourcing

The Hartford Hartford, CT

• Responsible for driving the category management discipline for outsourcing. • Responsible for performing an outside-in assessment of The… The Hartford


6 days ago

Sr Loss Control Consultant, St. Louis Territory

The Hartford Saint Louis, MO

This will be a remote position where the candidate will work from their home and service clients with the surrounding territories. The candidate will… The Hartford


17 days ago

Sales Coordinator*

The Hartford Radnor, PA

? • Answer the phone promptly and professionally (minimum 40 calls per day) • Explain in detail the features, benefits and advantages for… The Hartford


14 days ago

Sr UW/ UW Ctr Renewal Key Act

The Hartford Clinton, NY

The Express Team is a fast paced underwriting team that manages over 26,000 Middle Market renewal policies and provides various critical services for… The Hartford


11 days ago

Learning & Development Director, Enterprise Services

The Hartford Windsor, CT

Provide strategic and tactical leadership to support achievement of Consumer Markets business goals through human performance improvement programs… The Hartford


The Hartford Reviews

591 Reviews
3.1
591 Reviews
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The Hartford CEO Christopher Swift
Christopher Swift
31 Ratings
  1.  

    Decent Benefits, Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Representative in Aurora, IL (US)
    Current Employee - Claim Representative in Aurora, IL (US)

    I have been working at The Hartford full-time (more than an year)

    Pros

    Good 401k match, 19 PTO days if you start in January, Nice co-workers

    Cons

    Management has absolutely no idea what they are doing. They lay off those who have worked there forever, and overwork newbies. Their hiring scale is WAY off. When half my department quit they only brought on 3 new hires (who still had to go through 2-6 weeks of training) and in extreme cases, put new people in the system before they've even been trained. It's voted the most ethical company but the question that gets us those votes is the most unethical question in the world. They tell us to lie to customers and tell them the survey question is based on our customer service to them, but in reality the question reads "on a scale of 1-10 how likely are you to refer The Hartford to someone you know"? NOTHING about customer service, but the scores go against the claim reps. Also, when half the department quit, they told management the reasons why they left, and multiple people complained about the attrition. To which management still refused to do something about it. Upon hire, they tell you that if you wish to work in another department/field within the company you can, that is a lie. They don't want you to leave claims, no matter how hard you try. And it's EXTREMELY political. The second management decides they don't want you there, they make sure to get rid of you based on anything--despite high customer service and quality scores. If you work in the Catastrophe department, be prepared to work from 7am-7pm monday through saturday (and even longer if you don't want to get on their bad side)--and the CAT PAY is taxed like a bonus, so you're really only getting an additional $10/hr, if that, instead of time and a half if you were hourly, which you won't be. If you work in Central Property it's not much better. If you get hired I suggest you keep your eyes open for other opportunities outside the company ASAP.

    Advice to ManagementAdvice

    Hire the amount of people you need for the busy summer season in January so that the employees are properly staffed in the summer when it's needed the most instead of constantly trying to play catch up with the attrition. Be proactive instead of reactive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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