Travelers Companies Jobs & Careers in Los Angeles, CA US

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Travelers Companies Reviews

664 Reviews
3.3
664 Reviews
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Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
432 Ratings
  1. 2 people found this helpful  

    Burnt Out & Disengaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative  in  Diamond Bar, CA (US)
    Current Employee - Claims Representative in Diamond Bar, CA (US)

    I have been working at Travelers Companies full-time for more than 5 years

    Pros

    Stable financial organization, lots of training, most of the leadership are competent and know what they're doing. Great benefits and compensation. Vast career opportunities.

    Cons

    Unit managers constantly interrupt your workday keeping you from doing your job with high quality. They give worthless training when they don't know how to do the wok themselves. They hire a bunch of trainees and make everyone go to training when you are not a trainee taking you away from your desk and servicing your customers. "quality committee" is a joke they are not adding any value to the floor only a lot of more process and busy work. Managers are not working together though they are constantly in meetings, they are away creating more process, ineffective training and wasted time away from their team and never there to help and guide them. That's what we need not more training. Quality committee people please stop! The office quality will increase when the managers are there to make sure their teams are getting what they need and then maybe will they increase their credibility.

    Advice to ManagementAdvice

    Listen to your employes, plan training more effectively, trainers need to be credible and stop overloading employees. All managers need to know how to lead and be there to help their team and stop wasting time in meetings. Encourage more work/life balance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO