Verizon Wireless Jobs & Careers in Capitol Heights, MD

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22 days ago

Retail Sales Rep-bilingual in Spanish

Verizon Wireless Washington, DC +5 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


29 days ago

Retail Sales Rep

Verizon Wireless Washington, DC +4 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


8 days ago

Retail Sales Representative

Verizon Wireless Lanham, MD +12 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


15 days ago

Cell Technician

Verizon Wireless Adelphi, MD

The Cell Technician is responsible for the proper operation, maintenance, troubleshooting, and ensuring the optimal performance of network elements… Verizon Wireless


27 days ago

Retail Customer Service

Verizon Wireless Baileys Crossroads, VA +7 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


20 days ago

Retail Sales

Verizon Wireless Alexandria, VA +6 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


15 days ago

Apprentice-Business Accounts Sales Representative

Verizon Wireless Alexandria, VA

This position is responsible for contributing to the overall productivity and customer service levels of the Direct Sales force through prospecting… Verizon Wireless


29 days ago

Operations Specialist

Verizon Wireless Alexandria, VA +2 locations

As an Operations Specialist you will help deliver the Verizon Wireless customer experience in our retail stores and ensure that customers receive the… Verizon Wireless


17 days ago

Sales Representative

Verizon Wireless Rockville, MD +2 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


24 days ago

RF System Performance Engineer III

Verizon Wireless Annapolis Junction, MD

The primary purpose of the Systems Performance Engineer person is to coordinate RF performance activities for the VZW network. A primary geographic… Verizon Wireless


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  1. 5 people found this helpful  

    Solutions specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Specialist  in  Chicago, IL (US)
    Current Employee - Solutions Specialist in Chicago, IL (US)

    I have been working at Verizon Wireless full-time for more than 5 years

    Pros

    This company has Great benefits and great pay. Awsome medical insurance and 4o1k 100% match. Verizon is a very good company to work for.

    Cons

    Having to shove accessories down customers throats. Long retail hours. Not a lot if "work life balance"

    Advice to ManagementAdvice

    I'm not sure if responding this email it will get to right person. I will try to explain my concern and beliefs on this Matter. I am a retail sales associate. Mine as well as my Co ' workers accessorie per device sold should be around $90. It is part of are score card. Score card also they way they look at are performance. If you are avg. In all categories but fall below on accessorie take rate. You could very well be a under performance and risk loosing your job. My coworkers will "walk" a customer that is not purchasing accessories! I will often take the customer that they are walking because I believe 110% it is my job to take care of them and make sure there experience I great. This will affect my score card but when I was hired 5 yrs. Ago I was taught we were integrity based and customer focused. Are credo and score card definitely are counter deceive and some sales reps believe that is what they must do. It unfortunate. I refuse to walk a customer. I put myself self in the customers shoes. $90 is a inflated expectation. Customers have many options as far as the basic case charger and screen protectors. (Ebay amazon ext) I think arev should be a metric I understand it generates a big part of our revenue. But we are walking customers over it. There has to be another way! Growth is king a quote from a district manager. But we must maintain the customers we have to be profitable. To me walking a customer is stealing from the company as well as stealing from the customers experience.

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