Williams-Sonoma Jobs & Careers

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Show:  All Results Last 7 Days
2 days ago

Infrastructure Architect I – new

Williams-Sonoma Inc. San Francisco, CA

Infrastructure Architect responsible for working with WSI Senior Network Engineers to define Network Architecture, including Policies, Standards and… Williams-Sonoma Inc.


5 days ago

Human Resources Manager - Associate Relations

Williams-Sonoma Memphis, TN

To develop and manage team of Senior HR Generalists with responsibility for policies and procedures that cover employee relations, terminations… Williams-Sonoma


6 days ago

Designer - Kitchen Soft Goods/Textiles, Williams-Sonoma

Williams-Sonoma Inc. San Francisco, CA

Design Soft-goods/Textiles for Kitchen-based products using style, theme and mood. Present to Head designer for approval.ESSENTIAL FUNCTIONS… Williams-Sonoma Inc.


5 days ago

Seasonal Customer Service Associate

Williams-Sonoma Inc. The Colony, TX +2 locations

· Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality… Williams-Sonoma Inc.


12 days ago

Assistant Store Manager-Operations

Williams-Sonoma Inc. Dedham, MA

include but are not limited to: * Set the pace on sales floor and model desired behaviors to generate sales and build loyal customer relationships… Williams-Sonoma Inc.


14 days ago

Assistant Planner, Williams-Sonoma Home

Williams Sonoma San Francisco, CA

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada and Australia. Our brands… Williams Sonoma


13 days ago

Seasonal Work From Home Customer Service Associate

Williams-Sonoma Inc. Oklahoma City, OK

· Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality… Williams-Sonoma Inc.


1 day ago

Designer - Lighting, WS Home – new

Williams-Sonoma Inc. San Francisco, CA

Design products using style, theme and mood. Present to Head designer for approval.ESSENTIAL FUNCTIONS * Translate trends into concepts that respond… Williams-Sonoma Inc.


10 hrs ago

Manager, eMail Marketing – new

Williams-Sonoma Inc. San Francisco, CA

Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United… Williams-Sonoma Inc.


9 days ago

Vice President, Compensation & Benefits

Williams-Sonoma Inc. San Francisco, CA

Founded in 1956, Williams-Sonoma, Inc. (WSI) is a specialty retailer of high-quality products for the home. These products, representing eight… Williams-Sonoma Inc.


Williams-Sonoma Reviews

620 Reviews
2.7
620 Reviews
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Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
258 Ratings
  1. 1 person found this helpful  

    The worst waste of a year of my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FSA/Furniture Associate  in  Las Vegas, NV (US)
    Former Employee - FSA/Furniture Associate in Las Vegas, NV (US)

    I worked at Williams-Sonoma full-time for more than a year

    Pros

    My former co-workers. They made coming in every day worth it.
    Free coffee and tea.
    Clean building, climate controlled.

    Cons

    Favoritism abounds.
    Antiquated technology.
    No communication from upper management. Apparently the people actually taking the calls and speaking with the very upset customers that corporate lies to don't "need to know" anything.
    If you are considered a threat to your supervisors job, you get nothing from them. NOTHING.
    Awful point system for attendance. Seriously? You make people wait a WHOLE YEAR before a point comes off of their attendance? That makes the work/life balance you so proudly promote moot.
    Promoting the unqualified because you "like" them. It's business people, not a popularity contest!
    Clueless directors and a general manager that is getting played so hard by her favorites.
    Shoddy products that make for terrible calls.
    Age discrimination abounds.
    Allowing regular associates access to other associates performance reviews.
    Gossip is a way of life.
    No time frames from site to site. Customers have zero idea when they are going to be updated with information on their orders that cost thousands of dollars.

    Advice to ManagementAdvice

    Please please please read what I have wrote, learn from it and change it!
    There is a saying in the call center industry that you should learn and apply on a daily basis.
    "The only constant in a call center is change"
    Changing for the better. Improving your successful areas and revamping what is not working with improve both the customers experience with the service department but also to improve your employees morale.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO