Williams-Sonoma Jobs & Careers


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14 days ago

Senior Designer, Textile / Surface - Williams-Sonoma

Williams-Sonoma Inc. San Francisco, CA

Design products using style, theme and mood. Present to Head designer for approval. ESSENTIAL FUNCTIONS * Translate trends into concepts that… Williams-Sonoma Inc.


6 days ago

Designer - Kitchen Soft Goods/Textiles, Williams-Sonoma

Williams-Sonoma Inc. San Francisco, CA

Design Soft-goods/Textiles for Kitchen-based products using style, theme and mood. Present to Head designer for approval.ESSENTIAL FUNCTIONS… Williams-Sonoma Inc.


5 days ago

Human Resources Manager - Associate Relations

Williams-Sonoma Inc. Memphis, TN

To develop and manage team of Senior HR Generalists with responsibility for policies and procedures that cover employee relations, terminations… Williams-Sonoma Inc.


5 days ago

Seasonal Customer Service Associate

Williams-Sonoma Inc. The Colony, TX +2 locations

· Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality… Williams-Sonoma Inc.


12 days ago

Assistant Store Manager-Operations

Williams-Sonoma Inc. Dedham, MA

include but are not limited to: * Set the pace on sales floor and model desired behaviors to generate sales and build loyal customer relationships… Williams-Sonoma Inc.


6 days ago

Director of Web Optimization

Williams-Sonoma Inc. San Francisco, CA

Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United… Williams-Sonoma Inc.


14 days ago

Seasonal Work From Home Customer Service Associate

Williams-Sonoma Inc. Oklahoma City, OK

· Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality… Williams-Sonoma Inc.


1 day ago

Designer - Lighting, WS Home – new

Williams-Sonoma Inc. San Francisco, CA

Design products using style, theme and mood. Present to Head designer for approval.ESSENTIAL FUNCTIONS * Translate trends into concepts that respond… Williams-Sonoma Inc.


20 days ago

Manager, eMail Marketing

Williams-Sonoma Inc. San Francisco, CA

Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United… Williams-Sonoma Inc.


9 days ago

Vice President, Compensation & Benefits

Williams-Sonoma Inc. San Francisco, CA

Founded in 1956, Williams-Sonoma, Inc. (WSI) is a specialty retailer of high-quality products for the home. These products, representing eight… Williams-Sonoma Inc.


Williams-Sonoma Reviews

631 Reviews
2.7
631 Reviews
Rating Trends

Recommend to a friend
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Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
266 Ratings
  1. 4 people found this helpful  

    Demoralizing culture that drives best talent away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 5 years)

    Pros

    40% Discount, Sample Sale, Working on high quality brands, Smart co-workers

    Cons

    Leadership: For the most part, the leadership is extremely weak. Management is insecure about their decisions and compensate by micro-managing their reports - all from the top down. My own manager was terrific, but it's difficult to see good workers treated poorly, and unprofessionally by unreasonable leaders, who demand excellence, but only give ineptitude. Our department has very weak leadership that cannot stand up to their own employees abusing the system, yet nitpicks on petty issues. Cronyism is alive and well at this company, so make some friends if you want that 1.5% raise.

    Environment: Morale is lower today than in 2009 when we had a large round of layoffs. Why? Despite profits and signs of growth, the company has cut budget and operations at the expense of employees. The company is still operating at recession levels. This means: employee attrition, occasional furlough days, pushing much needed upgrades to systems and processes etc. Basic office supplies are in short order. Hot water disconnected for awhile. The one lasting perk of early Summer Fridays (which used to be year-round early Fridays) has finally disappeared. Working from home has been banished officially. The phrase 'Doing More With Less' is the go-to mantra. I've seen more passive aggressive arguments and co-workers in tears in the past 2 years than in a high school. The company's mission of 'People First' is laughable.

    Work-life balance: Very poor. Expectations of long hours, no WFH, and no comp time. Working mothers made to feel bad when they have sick children. In sharp contrast with other teams that do not show up to work, produce poor results and get promoted.

    Career growth: As mentioned in other reviews, growth is very slow unless you manage to become a one of the chosen few. Those that manage it see promotions every year. Others languish for years despite hitting all of their goals and producing consistent work. Moving departments is encouraged on paper, but rarely done; moving teams is much easier.

    Advice to ManagementAdvice

    Being cheap with your employees is not going to cut it, so loosen the purse strings a little. Throw a real Christmas party. Employees are not asking for much and know WS is not a tech company. Take care of these people in real ways (not band-aid fixes like occasional breakfast treats), and you'll improve morale tremendously. Implement a manager feedback system if you really want to keep the best and brightest. Train your leaders on management techniques; remove the ineffectual ones. Analyze why people are unhappy and leaving; act on it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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