Xcel Energy Jobs & Careers


Show:  All Results Last 7 Days
3 days ago

Receipt Processor

Xcel Energy Minneapolis, MN

- Process customer payments. Job assignments will include one or more of the following, as assigned: Complete data entry from images that do not… Xcel Energy


4 days ago

Customer Contact Center Site Manager

Xcel Energy Eau Claire, WI

- Lead and monitor overall site performance through daily interaction with team members. Activities include daily monitoring of… Xcel Energy


20 days ago

Principal Engineer-Mechanical or Electrical

Xcel Energy Amarillo, TX

Viewed as the technical engineer or subject matter expert for the organization in the application of advanced theories, concepts, principles, and… Xcel Energy


26 days ago

Manager Regional Planning

Xcel Energy Denver, CO

Leads the Regional Transmission Planning group in performing regionally-focused transmission planning analyses, participating in regional… Xcel Energy


14 days ago

Principal Financial Consultant

Xcel Energy Denver, CO

Builds and maintains relationships with customers of the organization and users of Xcel Energy's financial information. Conducts specialized analysis… Xcel Energy


14 days ago

Nuclear Instructor Technical - Emergency Preparedness

Xcel Energy Monticello, MN

- Provide Initial and Continuing training in classroom and laboratory environments. Provide just in time training as needed to support plant… Xcel Energy


20 days ago

PRA Nuclear Engineer / Analyst

Xcel Energy Minneapolis, MN

- Development of plant program documents, calculations, engineering evaluations, operability determinations, maintenance of design basis documents… Xcel Energy


20 days ago

Gas Compliance Training Consultant

Xcel Energy Hugo, MN

Xcel Energy is seeking a gas professional to provide training for gas apprentices and existing journeyman in our new Gas Training Facility in Hugo… Xcel Energy


2 days ago

Temporary Helper Appliance Service – new

Xcel Energy Centennial, CO

We have an opportununity for a Temporary Helper Appliance Service in Centennial, CO. Loads and unloads vehicles, delivers parts and equipment… Xcel Energy


17 days ago

IT Operations Tools Senior Business Manager

Xcel Energy Denver, CO

The manager of the I.T. Operations Tools team coordinates and in some instances performs hands-on daily activity towards the improvement of… Xcel Energy


Xcel Energy Reviews

123 Reviews
3.2
123 Reviews
Rating Trends

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Approve of CEO
Xcel Energy Chairman, President & CEO Benjamin G.S. Fowke III
Benjamin G.S. Fowke III
53 Ratings
  1.  

    Call Center a Stepping Stone into the Company?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Contact Representative in Amarillo, TX (US)
    Current Employee - Customer Contact Representative in Amarillo, TX (US)

    I have been working at Xcel Energy full-time (more than an year)

    Pros

    Good Benefits
    Free Gym Membership
    Perks
    Cell Phone Discount
    Some on the spot incentives
    Pension Program
    6 weeks paid training
    Paid time off
    Sick Days
    Holidays off
    Lots of employee programs
    Tuition Reimbursement Program
    Interships
    Overtime with incentives

    Cons

    No time off the phone
    On Call
    Constant Schedule Change
    Ranking System
    Terrible time keeping System
    Little room for advancement due to high employee turn over
    (most people have been there for 5 months or 20 years)
    Low pay ($10.50hr)
    Lots of policy for 8 different States
    No time on the job to review policy and stay up to date
    Great place to work if you really want to realize how stupid and arrogant people from Colorado can be (some very nice people as well)
    Also if you love getting torn apart by a drunk redneck on the phone once a week for absolutely no reason this is the place!

    Advice to ManagementAdvice

    Pay your employees atleast $15-$17.00hr and employee turn over will drop by 70% in the first year. The job is crueling and humiliating at times, and only making 10.50 hr does not make it worth it. For $15.00-$17.00 hr I would take outage and escalated calls all day, and not even consider being late. Give people what their worth and they will give you their career's.

    Recommends
    Neutral Outlook
    No opinion of CEO

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