Discover Your Career at Emory University: Description:

• Coordinates efforts to ensure that information systems support departmental objectives and information management needs.
• Supports efforts to ensure that information systems upholds overall organizational mission and objectives.
• Works closely with departmental customers to conduct business analysis and identify business objectives and requirements.
• Assists in the development of technology plans and strategies.
• Coordinates the planning and implementation of systems related projects.
• Maintains a high level of client satisfaction with Information Services as provided to assigned clients.

• Oversees day-to-day system maintenance (forms, events, rules, retention policies) to ensure efficient operation and resource optimization.
• Serves as the primary technical liaison with Slate users t0 facilitate/recommend/advocate/lead in the implementation of new processes as well as the development of future related technological tools and systems.
• Participates in continuous improvement efforts by identifying user needs and researching potential solutions.
• Perform system configuration, maintenance, enhancement, and quality control processes for online applications, from submission through decision release.
• Identifies opportunities for process improvement.
• Assists in identifying and developing solutions for customers' information technology needs.
• Collaborate across the Admissions Office, Office of Financial Aid, Office of the Registrar, Program Offices, Institutional Technology and other partner campuses, units, or offices to ensure accurate and efficient flow of prospect and applicant data.
• Manages all graduate business applications in both the admissions application management system (Slate) and the student information system (PeopleSoft).
• Manage or support the loading or transferring of data between various campus information systems, third-party vendors, CRM and division databases.

• Bachelor's degree and five years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions OR equivalent combination of experience, education, and training.

• Slate experience strongly preferred.
• Experience in higher education enrollment strongly preferred.
• Strong interpersonal skills, adept at problem-solving with the ability to navigate a complex work environment and manage multiple projects simultaneously.
• Commitment to delivering excellent customer service, the ability to work collaboratively, and comfort working with ambiguity.
• An aptitude in mastering new software, applications, and databases.

Emory Supports a Diverse and Inclusive Culture: Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.