“Fast-paced, highly competetive environment based upon 'call-time' statistics and customer satisfaction.”

Pros:  “The environment, overall, is upbeat and encouraging for those who are good at multi-tasking, getting to the point, and who are able to pin-point the customer's problems at…”

Cons:  “Can be too stressful on the employee, particularly in the way firings are handled. If your call-times are too high (meaning you are actually doing a thorough job…” – Full Review

“Experience has been overall good.”

Pros:  “The company provides good benefits and pays well for most positions. I don't know of many companies that provide so much vacation time, discounts, etc.”

Cons:  “There is a communication disconnect between some departments. Deluxe owns a lot of companies that are trying to work harmoniously together, but it seems as if the…” – Full Review

“Xerox Merger with Affliciated Computer Services (ACS)”

Pros:  “Xerox is a more mature, integrated, diverse, and better known company than ACS. Xerox executives have been engaged with the marketing of the services that ACS brought to the…”

Cons:  “Xerox continues to allow Xerox Services (formerly ACS) to maintain its culture and conservative business practices. While anticipating further integration into…” – Full Review