- Our Sales Consultants are dynamic sales employees who enjoy exciting earning potential, a motivating compensation structure, recognition rewards and career advancement based on merit.
- Our sales force is fully supported by a team of caring and prompt professionals at our Client Support Center, headquartered in Irvine, CA who are dedicated to building a winning culture.
- Our Core Values are the foundation of our winning culture.
We have a network of 250 Design Consultants across the country, and we have recently expanded in to New York and New Jersey.
We are always looking to grow our sales team by adding sales professionals who have the right skills, expertise and experience to satisfy our client's unique purchasing needs. Our teams are all led by district managers who have a solid track record for building successful teams and helping people grow in their abilities.
At 3 Day Blinds our tagline is, You'll Love The Treatment®. This applies not only to the experience we seek to provide our clientele, but also to our employees. We offer exciting career opportunities in a fast paced, dynamic and innovative environment where great performance is recognized and rewarded!
3 Day Blinds is the leading retailer and manufacturer of custom blinds and shades in the United States. They have been in business for over 35 years. They employ over 250 full-time Design Consultants who provide shop-at-home services, and have 7 Showrooms in major markets. Their corporate headquarters is located in Irvine, CA.
Custom window coverings include Shutters, Honeycomb Shades, Wood Blinds, Faux Wood Blinds, Woven Wood Shades, Vertical Blinds, Roller Shades, Vertical Blinds, Roman Shades, and Mini Blinds, most of which are manufactured in their company-owned factory. Custom Draperies and Roman Shades are also offered.
Products go into production the day after the order is placed, and can often be in the clients' window 2 days later.
3 Day Blinds also provides a full range of Hunter Douglas window treatments. All products carry a Limited Lifetime Warranty.
Custom Blinds & Shades, Window Coverings, Window Treatments, Shutters, Honeycomb Shades, Wood Blinds, Faux Wood Blinds, Woven Wood Shades, Vertical Blinds, Roller Shades, Roman Shades, Cellular Shades, Sheer Horizontal Shades, Hunter Douglas, Custom Draperies
3 Day Blinds Photos
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at 3 Day Blinds full-timePros
Nice coworkers I miss. As you develop skills the projects get more interesting. It takes two years or so to become proficient, but it's not a career you can keep. Most customers are really fun and it's like visiting all day. The customer service and the product warranty is good.Cons
The ad I answered said flexible hours. Not so. You will not be allowed to arrange your day. You can't work part time or decide how many appointments you can handle. There are mandatory calls on your precious time early in the morning or on your day off. You drive all day and after you finally get home you have several hours of paperwork to do. Holidays are mandatory work days, Christmas Eve, Memorial Day, July 4th. You do not receive a salary yet you cannot close your schedule when you need to and sometimes you can't go on vacation. This may sound normal for a job, but this isn't a normal job. You may work all week and find you spent more in gas. The commissions are low. The company tells you to "work for the bonus" but the bonus is getting almost unattainable. The employee contract was updated to make it harder to bonus 3 times in the last two years. Yes, there are a few DCs that make a great income, but from what I saw 85% of really great DCs could barely pay their bills. You spend a lot of time on customer service issues, as you should, but while you are spending hours taking care of your good customers you make no money.
Showrooms are closing down while other companies are opening them up and the customers don't like this. They like to preview the product before committing to an in home appointment, or come by after their appointment with friends and review the color samples. I had many sales that were finalized in that way. One of the best selling points of the product is the warranty and service. Customers have been able to bring their binds into the showrooms for service. Now what will they do?
There is a system of tracking errors (just about anything is called "DC Error", customer doesn't like the product they chose, the installers made a mistake, the blinds were made too short) and you spend a lot of time fighting to prove you did what you were asked to do. If you can't win the battle, your income is reduced for 90 day periods. Brutal. Concerning real true mistakes after the first 4 weeks you are pretty much on your own and it's not enough training. Some training tools are provided online but you must do this on your own time and you won't have any. It would be nice if there was a senior person who could go to a job to help with tough projects. No such person exists. In fact, soon after you're hired YOU will be the trainer. As new people are hired they are scheduled to meet you on your appointments and observe. Imagine, you are going to see this customer on your own time. The customer probably wanted to visit the showroom first, and really wasn't ready to have someone come to the house. Now you tell them a friend is coming along. Maybe they are uncomfortable having 2 salespeople come over. They don't want training on their time. The new person may say something that interferes with your conversation. The customer gets uncomfortable. No commission for you and no compensation for training the new employee.
The office staff is nice but sometimes they give you flack because they don't understand why we push so hard to get things done. Our urgency was for the customer, and to get our orders into production so we can have money on our paycheck to pay the RENT and EAT. Territories are huge, the appointments are not coordinated into organized trips. Gas reimbursement isn't enough to cover expenses. The miles will kill your car, your insurance goes up. There will be days you don't make any money yet you have to fill your tank. This job should at least have a base pay of minimum wage for 40 hours a week so we could have some security. The appointments are not qualified. Some customers will make a "free appointment" and waste our time trying to get our measurements so they can order online. Some just need repairs which is another department and should have never been scheduled for us. We are pressured to keep a high close rate but sometimes you don't have a chance. "Close rate" is often based on the daily sales report which is not accurate because you might have several orders paid and in pending status which show as unsold appointments until they are pushed into production. I've seen people counselled on this issue while they have signed orders in their hands. It's mind boggling. Then sometimes you get no appointments at all, often based on this daily sales report that isn't accurate. Your territory can change without notice and you may have no appointments at all. No consideration is made about hiring in the areas that actually need coverage. I see an ad running right now for an area that has too many DC's already. There is no time to attend installations but you need to prevent errors. It's a vicious cycle that wears you out. You begin to realize commissioned jobs equal "disposable" no matter how hard you try. And you will try, because the customers want you to. Eventually you give up because there is no security, no routine, no consideration.Advice to ManagementAdvice
Advice to Executive level Management: Maybe things look good on paper, but customers don't like what's happening. They don't like the turnover. They think the company is hurting financially because the showrooms keep closing. Constant price increases doesn't mean the customers are doing so well they can afford it, it means your DC's have to discount more to be competitive. Using YTD close rate plus adding in all orders in pending would be the better way to evaluate our performance. I regretted having to leave but I would only come back if there were a base salary, the error system was revised and territories were smaller and organized with some consideration for our time.Doesn't RecommendNegative OutlookNo opinion of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 1 week - interviewed at 3 Day Blinds in August 2013.Interview Details
The hiring process is good, the benefits and pay structure seems to be good. Training in the corporate office is thrown together by a non-sales person. No personal sales training, mostly computer modules.Interview Questions
Negotiation DetailsnoneAccepted OfferNegative ExperienceAverage Interview
- They make the bonuses next to impossible to hit even for the seasoned veterans that have been there for many years. Management could care less if you do things right the first time yet they knock you out of bonus for three months if you falter. View Answer
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3 Day Blinds is the leading manufacturer and retailer of custom window coverings in the United States, offering outstanding service, superior value, unprecedented delivery time and a broad range of fashionable products.
With 300 local Design Consultants, we are here to help our clients find the perfect window treatment solution for their home or business.
Mission: We are relentless in our goal to make sure our customers are completely satisfied with the experience and delighted with their new window treatments.