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We have a high bar for ourselves at Amazon.

Most Amazonians will tell you they work hard and smart—100% of the time.  Amazonians will also proudly tell you they wouldn’t have it any other way.  Along with innovation and obsession over customers, hard work is inherently part of any Amazonian’s DNA.

Amazon’s promise to be Earth’s most Customer-centric company is a tall, tough order.  We are grateful to our Customers for their business, and we work hard every day to make sure that we continue to deserve their trust.  We are proud of what we’re building at Amazon because we think it’s something important, it matters to our customers, and it’s something we can tell our grandchildren about.  From our perspective, such things aren’t meant to be easy.

We hire the world’s brightest minds at Amazon, offering an opportunity to make a direct impact and drive change at internet speed. If you are a passionate leader and innovative pioneer, Amazon is looking to hand you the keys to build “what’s next” for generations to come. 

It’s still Day 1 at Amazon—are you ready to join us?


Yeah, we work hard here at Amazon, but we have a ton of fun doing it! Fun is a core competency at Amazon—we look for people that have fun at work and make it easy for others to have fun. So, don’t be surprised if your ability to have fun pops up in an interview…

Fun Example #1

Want to bring your best friend to work with you? Employees at Amazon’s corporate headquarters in Seattle, Washington bring their dogs to work every day. Everything canine walks the halls—from Siberian Huskies to Chinese Crested Hairless.  Employees and their dogs enjoy dog biscuits at the reception desks, dog-friendly water fountains in the outside plazas, and lunchtime walks to nearby off-leash dog parks. In fact, we even named one of the buildings in our headquarters after the very first Amazonian dog—a corgi named “Rufus."

Fun Example #2

Like books and music? Dozens of well-known and up-and-coming authors and musicians read and perform for Amazon employees every year. Recent guests have included George R.R. Martin, William Gibson, Mario Batali, Tony Hawk, Erik Larson, Darius Rucker, Everlast, and Suze Orman. Every employee is welcome to join in these exclusive Amazonian-only events! 

Fun Example #3

Enjoy wrapping presents and think it would be fun to see what it takes to get the holiday gifts wrapped and delivered on time? Take the opportunity to volunteer to gift wrap at one of the fulfillment centers. If you normally work at a fulfillment center, volunteer to work with local charities and help coordinate the “Gift Wrap with a Smile” program where charities can earn money for each package they gift wrap!

These are just a few examples—we have ping-pong tournaments, Movember Mustache fundraisers, book clubs, and even tasty bake sales. Check out the slide show on this page to see more fun. 


In July of 1995 Amazon made its first sale on the internet: the book "Fluid Concepts & Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought."  Today, Amazon has more than 209 million active customer accounts and more than 2 million active seller accounts. In 2012, Interbrand ranked #20 in their annual ranking of the world’s most valuable brands, and Fortune Magazine ranked Amazon the third most admired company in the world. Some interesting events in Amazon’s history:

  • 1998 Amazon launches its first international sites, (United Kingdom) and (Germany)        
  • 2000 Amazon launches (France) and (Japan)
  • 2002 Amazon launches Amazon Web Services, and (Canada)
  • 2004 Amazon acquires (China) limited, which became Joyo/Amazon in 2007
  • 2005 Amazon introduces Amazon Prime
  • 2007 Amazon launches Kindle
  • 2008 Amazon announces beginning of its Frustration-Free Packaging Initiative
  • 2009 Amazon introduces AmazonWireless
  • 2010 Amazon launches (Italy) and Amazon Mom
  • 2011 Amazon launches (Spain) and AmazonLocal, and introduces Amazon Cloud Drive and Cloud Player, and the Silk, Kindle Fire, Kindle Touch, Kindle Touch 3G
  • 2012 Amazon launches (Brazil) and Amazon Wine, and introduces Kindle Paperwhite and Fire HD

We’ve accomplished a lot since our first sale in 1995, but there’s still so much more to do. Come to Amazon and make your own history. It’s still Day 1. Reviews

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  • Helpful (2)

    Cloud Support Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Support Engineer in Sydney
    Current Employee - Cloud Support Engineer in Sydney

    I have been working at full-time (Less than a year)

    Positive Outlook
    Positive Outlook


    - Challenging
    - Lots of opportunity to learn
    - Great work environment and perks


    - Average salary and not growing at all per company's growth
    - After 2 years people feel demoted due to weird salary packaging model

    Advice to Management

    - Being frugal is great but providing almost free services to most customer isn't
    - Revise weird salary packaging model and salary as per company's growth Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (21)  

    Cloud Support Engineer Interview

    Anonymous Employee in Sydney
    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview


    I applied through a recruiter. The process took 4 weeksinterviewed at (Sydney) in September 2014.


    You only need to know two things:
    1] Their HR is just bunch of lazy ignorants.
    2] You will be asked weird encyclopaedic questions from any possible IT industry (see phone interview below) - completely different questions then HR was telling me to prepare for. I was expecting to talk more about AWS.

    First, you will write simple test (roughly about 35-40 questions):
    * difference between ext2, ext3
    * how to find out if web server listens on the port? - browser?, cURL?, telnet?
    * port DNS - 53
    * port POP3 - 110
    * port HTTP - 80
    * what is UDP timeout value
    * is /28
    * what is DNS - domain name system
    * what is reverse DNS good for?
    * in Linux, you have plenty of space, but still cannot write on the drive, what could be the issue? - ran out of inodes
    * what is mysql dump
    * what is orphaned record in mysql - it no longer has a corresponding "parent" record
    * what is NULL in MySQL glossary
    * HTTP error 404 - not found
    * HTTP error 400 - bad request
    * How many VPN tunnels can you have without NAT
    * DNS AAAA - ipv6
    * classes of private IP addresses
    * what does it mean if you have IP address of 169.XXXX - DHCP not working
    * Interior/exterior gateway routing protocols
    * ISS multiple web servers
    * what is GPO - group policy object
    * primary key in MySQL - database glossary question
    * what is /var folder usually for?
    * what is /opt folder usually for?
    * what is /bin folder usually for?
    * 2 questions about Active Directory Service Interfaces Editor (ADSI Edit)
    * essay "what is cloud computing?"
    * essay "what exactly happens when you type into the browser?"

    Phone interview (with clearly Windows guy):
        Explain what is the role you're applying about and how you understand it?
        Explain what the cloud is?
        Have you used any AWS services in the past? Did you hit any challenges along the way setting up those services?
        Something that you are pationate to learn more of AWS?
        Explain in simple terms what is virtualization
        How does the hypervisor work?
        Types of hypervisors?
        How does the "Live motion" in VMware work? Is there hardware component that must be shared across both clusters to make that work.
        What TCP/IP is?
        What a subnet mask is used for? How it works? What it's made up of?
        In class C space, how many host can you have in that space? Is there a special IP address that cannot be used?
        Any differences between TCP and UDP?
        Tell me about different DNS record types.
        Is it possible to overwrite the DNS record at the PC?
        What's an lmhosts file used for?
        What are different RAID levels you can use? And which one would you use for specific situation? What abour RAID5?
        Windows PC has an IP address 169.254.X.X. What does it typically mean and whit the cause? How would you troubleshoot it? What would you look for on the DHCP server? Is there any log you can look at?
        Windows Blue Screen of Death, what are the troubleshooting steps there?
        How to log in to a PC that might be bluescreening?
        When you press F8, there is an option "Last known good configuration" can you explain exactly what that is?
        There is a customer who used to be able to connect to a Windows server on the internet over remote desktop, they now report they are unable to do so.
        Can you explain what DCOM is and why it may not sometimes work?
        How would you start a windows service for remote machine over the network.

    Soft-skills questions:
        Customer reporting they've lost some business critical data. What would you be doing. You discover there was no backup and it is impossible to recover it. What would you be doing then?
        Are you able to tell me about specific time where you coached or mentored somebody in the past? Was it a formal training or informal training when you trained someone?
        Can you give me an example how you specifically learned rapidly in the past and how do you learn new technologies?

    Interview Questions Awards and Accolades

Something missing? Add an award
Top 200 World's Most Reputable Companies, Forbes, 2009
America's Most Reputable Company (#1), Forbes, 2011
Top 50 Most Admired Companies, Fortune, 2012
Best Global Brands (#20), Interbrand, 2012
Top 10 Most Reputable Companies, Forbes, 2013
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Additional Info

Headquarters Seattle, WA
Size 5000+ Employees
Founded 1994
Type Company - Public (AMZN)
Industry Retail
Revenue $10+ billion (AUD) per year
Competitors Google, Apple, eBay Inc.

What began as Earth's biggest bookstore has become Earth's biggest everything store. Expansion has propelled in innumerable directions. While the website still offers millions of books, movies, games, and music, electronics and other general merchandise categories, including apparel and accessories, auto parts, home furnishings, health and beauty aids, toys, and... More

Mission: To be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the... More

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