Amplify Credit Union
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Amplify Credit Union Reviews

22 Reviews
22 Reviews
Rating Trends

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Amplify Credit Union President & CEO Paul Trylko
Paul Trylko
3 Ratings


    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Amplify Credit Union


    my co-workers, training was good


    This company has taken a 360 spin downward. Their style of being a "credit union" is no different than banking. At the end of the day it's only about the numbers and not about the member which conflicts with their "what's best for the member" mentality. Their "people helping people" is no longer implemented ethically. They integrate the words "referral goal" to sugar coat the fact that if you don't meet your numbers at the end of the month you're in trouble. Management is all over the place. I've never worked for such a poorly managed company. Nothing is coherent. They cycled through many managers within the short amount of time there, whether they were fired, quit, or moved. All of which had different policies, ideas, organizational skill (or lack thereof) and lack of leadership. They strive for team building yet management will tell you about another employee backstabbing you. How does that create a close knit team? Highest turnover rate I have ever seen in a company hands down. Constantly short staffed, never once was the branch fully staffed. Management goes on to blame the company's short handedness on employee's availability yet hire people with even limited availability. They make you feel as though you are taking part in giving your two cents about how you look at the company with surveys they send out, but nothing ever changes. Don't go standing your ground or having an opinion either. Disagree with your manager and it becomes a big brother house.

    Advice to ManagementAdvice

    Advise to upper management (above branch level). Take time to talk to staff on the front lines (amp's, msr's). Management seems to not report everything that goes on in the branches or sugar coats them. Surveys don't do any good since they aren't all anonymous and putting something less and par on a survey will put you in direct line of fire. Go back to the fundamentals of what the CU was in the first place instead of trying to punch out so many accounts ;in a month and doing anything to hit that number. The playing favorites also needs to end.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Amplify Credit Union Interviews

Updated 10 Aug 2014
Updated 10 Aug 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Member Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 weeks - interviewed at Amplify Credit Union.

    Interview Details

    I was told I was going to interview with one manager to then find out I was to be interviewed by a panel of four managers. An apology was extended to me and I was told that this would be taken into consideration. The interview was about 2 hours long and every manager was prepared with a typed sheet of questions to ask me. A lot of the questions that were asked were situational questions tapping into personality, conflict management, stress management, and morals and ethics.

    Interview Questions
    • The most unexpected question I was asked was when they said for me to describe a time when I was the most compassionate.   Answer Question
    Negotiation Details
    I was given an offer and I never take the first offer. After a span of a few days, they contacted me and were able to pay me more than what I was making at my previous employer.
    Accepted Offer
    Positive Experience
    Average Interview

Amplify Credit Union Awards and Accolades

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Best Austin CEO, Austin Business Journal, 2012
Candidate Experience Award, The Talent Board, 2013
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Additional Info

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Headquarters Austin, TX
Size 150 to 499 Employees
Founded 1967
Type Non-profit Organisation
Industry Finance
Revenue $25 to $50 million (AUD) per year
Competitors Unknown

Amplify is a member-owned cooperative with more than 43,000 members and over $612 million in assets. We've been serving Austin since 1967, when we got our start as IBM Texas Employees Federal Credit Union.

In 2006 we changed our name to Amplify Credit Union and opened our membership to anyone who lives, works, worships, or goes to school in Bastrop, Caldwell, Hays, Travis...

Mission: People helping people achieve financial success.

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