Amplify Credit Union

  www.goamplify.com
  www.goamplify.com
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Amplify Credit Union Reviews

21 Reviews
2.8
21 Reviews
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Amplify Credit Union President & CEO Paul Trylko
Paul Trylko
3 Ratings
  1. 1 person found this helpful  

    Beware: bankers housed here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amplify Credit Union full-time for more than 3 years

    Pros

    The training that you receive from the training department rocks! The orientation is wonderful and you get the sense of feeling like you are a part of something special. The trainers invest lots of time and energy perfecting their tools and resources to best prepare you for your position. Love that Amplify pays their employees Community Care hours meaning that you get paid your hourly wage to volunteer for a not-for-profit during business hours. Cross-training in the branch is wonderful! As a teller you can potentially learn to open and close a branch and other operational duties, audit negotiable instruments, learn valuable sales techniques, etc.

    Cons

    The transition from training to the actual work experience is subpar. Upper management continues to flex their muscles and introduce policies that don't make sense and aren't coherent with the culture and foundation of a credit union. Depending on which branch you are assigned, you will be subject to frequent overly cheerful mini pep rallies with your coworkers where cheers and chants are encouraged...seriously?! This is suppose to increase employee morale, but it feels like high school. You get the feeling that the management at Amplify desperately wants growth beyond their 7 or 8 branches, but they just don't know how to achieve this. Start with listening to the employees that interact with the members on a daily basis and promote the employees that have devoted years to your company. It's not hard to find there are more people that have only been with the company for a short period of time.

    Beware, sales goals and quotas are heavily emphasized and micromanaged. If you aren't comfortable with sales then this company isn't for you. As bank managers find it harder to work for their employers they seek out credit unions and implement policies they once ran from. If you are amazing at politicking you'll be fine, but if you can't do the tap dance then it's likely you will be targeted. It's interesting that with the amount of turnover in the Retail branches, executives haven't investigated the matter closer. It costs a ton to hire an employee and I am sure they are loosing money over hasty firing practices.

    Advice to ManagementAdvice

    Turning a blind eye to the changing culture and employee dissatisfaction won't help the problem.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Amplify Credit Union Interviews

Updated Aug 10, 2014
Updated Aug 10, 2014

Interview Experience

Interview Experience

50%
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Getting an Interview

Getting an Interview

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Interview Difficulty

2.5
Average

Interview Difficulty

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Average

Easy
  1.  

    Member Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 weeks - interviewed at Amplify Credit Union.

    Interview Details

    I was told I was going to interview with one manager to then find out I was to be interviewed by a panel of four managers. An apology was extended to me and I was told that this would be taken into consideration. The interview was about 2 hours long and every manager was prepared with a typed sheet of questions to ask me. A lot of the questions that were asked were situational questions tapping into personality, conflict management, stress management, and morals and ethics.

    Interview Questions
    • The most unexpected question I was asked was when they said for me to describe a time when I was the most compassionate.   Answer Question
    Negotiation Details
    I was given an offer and I never take the first offer. After a span of a few days, they contacted me and were able to pay me more than what I was making at my previous employer.
    Accepted Offer
    Positive Experience
    Average Interview

Amplify Credit Union Awards and Accolades

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Best Austin CEO, Austin Business Journal, 2012
Candidate Experience Award, The Talent Board, 2013
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Additional Info

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Website www.goamplify.com
Headquarters Austin, TX
Size 150 to 499 Employees
Founded 1967
Type Non-profit Organisation
Industry Finance
Revenue $25 to $50 million (AUD) per year
Competitors Unknown

Amplify is a member-owned cooperative with more than 43,000 members and over $612 million in assets. We've been serving Austin since 1967, when we got our start as IBM Texas Employees Federal Credit Union.

In 2006 we changed our name to Amplify Credit Union and opened our membership to anyone who lives, works, worships, or goes to school in Bastrop, Caldwell, Hays, Travis...
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Mission: People helping people achieve financial success.

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