Amsterdam Printing

Amsterdam Printing Reviews

7 Reviews
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Tim Broadhead
1 Rating

    "Customer Service"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Amsterdam, NY (US)
    Current Employee - Customer Service in Amsterdam, NY (US)

    I have been working at Amsterdam Printing full-time (more than an year)


    Very relaxed work environment. Once you are hired there is good job security if you like working for peanuts.


    Pay is terrible, well below average pay for tasks required. Have to work multiple different jobs as a customer service rep and the pay does not reflect all the different work required. The management is very poor. There is no room for advancement. Very minimal raises, no value of the employees in the customer service department. They have quarterly bonuses for sales which are extremely hard to achieve for the average rep. You have to be buddy buddy with the supervisors so more order calls are routed to you. They have an "order entry" department of 3 people who place majority of orders and receive large bonuses every quarter, their goal to achieve is the same as others who don't place thousands of orders a week and actually have to do their customer service job. They allow the order entry department to make thousands upon thousands of dollars in mistakes with no repercussion just keep handing out the large bonuses. They exported a lot of jobs to China and Mexico. The operating system is completely outdated, has been around since the 80s. Being a CSR at Amsterdam Printing and for Taylor corporation you are not valued just easily replaced by the next person willing to take the meager pay.

    Advice to ManagementAdvice

    Pay people based on experience. Stop wasting millions in terrible advertising. Update the out dated systems. Eliminate the "order entry" department make them earn it like every other csr rep. Hire better management personnel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Amsterdam Printing Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Management Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through other source. The process took a dayinterviewed at Amsterdam Printing in November 2011.

    Interview Details

    Reported to the reception desk ten minutes early. Was given a standard application form on a clipboard to fill out, no desk or table, just a waiting room chair. Did best to provide information requested (twenty- five minutes). Met hiring director, also interviewed with two other directors. Total elapsed time 3 hours 10 minutes. Never received any response, job was re-listed two weeks later with a new title.

    Interview Questions
    • Questions regarding numerous technologies unfamiliar to me, despite having worked several years in state-of-the-art facilities.   View Answer
    No Offer
    Negative Experience
    Difficult Interview

Amsterdam Printing Awards and Accolades

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Additional Info

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Headquarters Amsterdam, NY
Size 500 to 999 Employees
Founded Unknown
Type Company - Private
Industry Business Services
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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Amsterdam Printing

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