Avaya Reviews

3.0
1,103 Reviews
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
603 Ratings
  • Helpful (1)

    fantastic employer, too bad they don't operate in sydney anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Sydney
    Current Employee - Project Manager in Sydney

    I have been working at Avaya full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - great culture
    - good people
    - opportunity to work on cutting edge tech

    Cons

    - significantly downsized from ~70 to ~5 people

Avaya Interviews

Interview Experience

Interview Experience

76%
12%
10%

Getting an Interview

Getting an Interview

25%
22%
18%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Avaya in December 2014.

    Interview

    "The Power of We"

    Should be "What a Joke We Are"

    Initial Interview - Recruiter(India Based) phone based
    Didn't know anything about the role
    Took 2 days to get a JD to me, after numerous follow ups. It consisted of 4 lines

    2nd Interview (Hiring Manager) Video Conf
    Good interview with detailed outline of role etc- was told he would put me through to 2-3 decision makers. MD of Country, VP of Region and perhaps Global VP/CTO

    Follow Up Recruiter Call
    Suggested days/times for numerous interviews

    This is where the rot set in, and quickly. Recruiter was hard to get a hold of. Kept telling me he couldn't get a response from the 2 Execs who were part of the decision making process. Wow, that speaks volumes of internal communication levels.

    It gets worse. Finally one responded, apparently, but he never showed for the scheduled interview. Called US office, left voice message and spoke to a real person. Asked to be called or emailed back. Neither happened. Eventually given 2 different stories for why he didn't attend by recruiter and hiring manager.

    By this time, I had started dealing with the Hiring Manager directly. Stated he would sort it. Another week passes, nothing. When I reached out to him, all he could say was, "they haven't done it?". "Ok, I'll get onto it". Another week, still nothing. Numerous emails/sms etc sent, still nothing.

    Finally, a scheduled interview, rushed in just before xmas break. Less than a 24hr working hour notice. With all that was happening, I guess I kinda dropped off in intensity. It may have shown a little.

    3rd Interview
    Rushed, sporadic, lacked any direction. Never even got into numbers, targets, wins, sales approaches etc at previous or current roles. Felt like it was just a quick chit chat. I'd give it a 3/10. This was from a Regional VP. Mind boggling.

    Result
    Went 2.5 weeks with nothing. Emails/Called HR contact now in Singapore. Been almost a week, still no response from her. Appalling! Finally, after numerous email/calls to Hiring Manager, told I was overlooked. When I queried this more, was told that 3 decision makers are part of the process. That's weird, I only met 2. It seems I was short changed in being allowed to impress. Where was the interview with the Country MD? Where was the interview with the VP/CTO?

    Overall Impression
    And these guys want to take market share off the likes of Cisco/Juniper in the networking space. Haven't a hope in hell!

    Interview Questions

    • There were none, which blows my mind.   1 Answer

Avaya Awards and Accolades

Something missing? Add an award
No. 1 in Worldwide Unified Communications and Telephony Systems, Dell'Oro Report, Enterprise Telephony Report, 2012
No. 1 in Worldwide Contact Center, Gartner, Inc., 2012
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Additional Info

Unlock Profile
Website www.avaya.com
Headquarters Santa Clara, CA
Size 5000+ Employees
Founded 2000
Type Company - Private
Industry Telecommunications
Revenue $5 to $10 billion (AUD) per year
Competitors Unknown

Avaya helps to tie the corporate world together. The company's communication equipment and software integrates voice and data services for customers including large corporations, government agencies, and small businesses. Avaya's office phone systems incorporate Internet protocol (IP) and Session Initiation protocol (SIP) telephony, messaging, Web access, and interactive voice... More

Mission: Provide the world's best communications solutions that enable businesses to excel.

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