Commerce Bank

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Commerce Bank Reviews

74 Reviews
74 Reviews
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Commerce Bank Chairman, President, and CEO David W. Kemper
David W. Kemper
40 Ratings

    A decade wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Kansas City, MO (US)
    Former Employee - Customer Service Representative in Kansas City, MO (US)

    I worked at Commerce Bank full-time (more than 8 years)


    Commerce is a very stable bank to work for. Upper management is very friendly and not too intimidating. Co-workers were like family and I miss them dearly. I was paid well for the type of work and quantity of work done. There are certainly worse places to work, and not everyone there experiences the same treatment. Good departments exist. I just wasn't in one of them.


    Commerce is terrible about promoting from within and/or certain departments. Middle management is clique-ish. If you are not a part of the club, you're nobody. One department is very clearly "reverse sexist" as they would not restore a male employee to his former position when there was reorganization. -Not me. He left that area. I was never promoted and only two people in my department were in the 10 years I was there. Mistakes made years in the past are never forgiven despite current good reviews. Finally, they are INCREDIBLY stingy on raises. Employees with "Excellent" reviews do not even break 1.5%. I left for that reason and in my new job I have already been given two raises in the last 18 months. The total of the raises would have been equivalent to about 4 years review cycles for an "Average to Excellent" employee.

    Advice to ManagementAdvice

    Stop wasting money on lavish sales meetings and parties. Instead, reward your employees with those funds. Secondly, learn to forgive. Every compliment should not come with "...but..." in it. I'm permanently scarred from that abuse. My present employer had nothing but compliments and I kept waiting for the "but" that never came. Lastly, don't judge an entire department negatively based on one or two bad eggs.

    Positive Outlook
    Approves of CEO

Commerce Bank Interviews

Updated 27 Aug 2014
Updated 27 Aug 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Bank Trainee Program Interview

    Anonymous Employee in Saint Louis, MO (US)
    Anonymous Employee in Saint Louis, MO (US)
    Application Details

    I applied online. The process took a weekinterviewed at Commerce Bank.

    Interview Details

    I applied online and received phone call to schedule interview a few days later. I got really nervous and choked and did not make it to second round of interviews so I can not say how that goes. The HR rep was nice, but late meeting with me and was also writing down responses to questions which was distracting and impersonal.

    Interview Questions
    • Questions included: What motivates you? Why Commerce? What other areas are you interested in?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

Commerce Bank Awards and Accolades

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Additional Info

Headquarters Kansas City, MO
Size 1000 to 5000 Employees
Founded 1865
Type Company - Public (CBSH)
Industry Finance
Revenue $1 to $2 billion (AUD) per year
Competitors Unknown

Commerce Bank is a Missouri-based company with a super-community approach to doing business. We currently operate in more than 360 locations with banking centers in Missouri, Kansas, Illinois, Oklahoma and Colorado along with a number of regional sales outlets. We offer an array of sophisticated financial products and services delivered with high-quality, personal customer... More

Mission: We also believe in conducting business with the highest standards of governance and ethics. We provide products and services that meet the rising expectations of our... More

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