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Headquarters Cincinnati, OH
Size 5000+ Employees
Founded Unknown
Type Company - Public (CVG)
Industry Business Services
Revenue $2 to $5 billion (AUD) per year
Competitors Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

Working at Convergys

Posted by employees

Employees say it's “OK”   1,318 ratings

2.9

64% Approve of the CEO   276 ratings

Convergys President & CEO Andrea Ayers

Andrea Ayers

President & CEO

Pretty good work environment in staff positions

  Current Program Management Assistant

Pros: Fairly consistent work environment, good exposure to a unique industry Full Review

More Convergys Ratings & Reviews ( 1,318)

Accepted Offer – Interviewed in Jul 2014 Reviewed 6 days ago New

Interview Details It was mainly a few basic internet knowledge questions, and about if my equipment could passed the tests to run their software. I do not remember which questions she asked, sorry. I was time efficient, didn't take long or interfere with anything else i had to do that day. I had little running…Full Interview

More Convergys Interview Questions & Reviews (332)

Convergys Awards and Accolades

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Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008
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