Convergys

www.convergys.com

Convergys Reviews

1,557 Reviews
2.8
1,557 Reviews
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Convergys President & CEO Andrea Ayers
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Convergys Interviews

Updated 28 Jan 2015
Updated 28 Jan 2015

Interview Experience

Interview Experience

64%
24%
10%

Getting an Interview

Getting an Interview

57%
15%
12%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Representative Interview

    Anonymous Interview Candidate in Tamarac, FL (US)
    Anonymous Interview Candidate in Tamarac, FL (US)
    Application Details

    I applied online. The process took a weekinterviewed at Convergys.

    Interview Details

    They hire pretty much anyone that can speak English or Spanish that can walk on 2 legs. Mass turn-over - you produce or they will start notating it. You need to be adaptable to high levels of stress and change to maintain your position.

    Interview Questions
    Negotiation Details
    2 stages. I had to go back to fill out papers.
    Accepted Offer
    Neutral Experience
    Easy Interview

Convergys Awards and Accolades

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Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008
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Additional Info

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Website www.convergys.com
Headquarters Cincinnati, OH
Size 5000+ Employees
Founded 1998
Type Company - Public (CVG)
Industry Business Services
Revenue $2 to $5 billion (AUD) per year
Competitors Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

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