Epsilon is the global leader in delivering meaningful direct to- consumer connections that drive performance. Focused on customer management and customer engagement, Epsilon delivers end-to-end solutions to fit the needs of clients. Epsilon’s approach incorporates strategy and data for rich insights, technology for targeted communications and creative programs to deliver authentic brand experiences and build long-lasting relationships.
We Bring It All Together
Epsilon believes that by combining science and art – two contrasting forces that interact seamlessly as part of a greater whole - marketers can create deep customer engagement that drives dramatic results.
This full-brain approach has earned us numerous accolades including being named #1 Top US Agency From All Disciplines in the 2012 Ad Age Agency Report. Now that’s smart.
Here are a few more reasons you’ll love working with us:
- As a global company, we operate in North America, EMEA and APAC, and employ over 4800- associates worldwide
- We are the world’s largest permission-based email marketing provider, sending over 42 billion permission-based emails annually
- We work with over 2,000 global clients, including 26 of the Fortune 100, who trust Epsilon with their essential marketing services
- Forrester Research ranks Epsilon as a top Database Marketing Services Provider
- Epsilon is an Alliance Data Company (NYSE: ADS)
Career As Usual. Not A Chance.
It's no secret that Epsilon's leadership and industry recognition are the result of building marketing solutions around specific client needs and surrounding those solutions with the industry's best people to work with our clients.
Whether you possess left-brain logic or right-brain creativity (or better yet, both!), there are great opportunities for all involved to succeed at Epsilon. Maybe that's why industry experts consistently recognize Epsilon as an upper-echelon marketing leader. For instance, Advertising Age ranks us the #1 Direct Marketing Services agency.
We’re also part of Alliance Data, a successful organization that’s committed to offer a challenging, fulfilling work environment that supports career advancement and performance development across its businesses. We offer competitive compensation, a robust benefits package, paid time off and an opportunity to share in the company’s success.
As a result of our innovative solutions and market leadership position, we seek motivated and talented left and right brain thinkers to fill key roles on our growing organization.
We think globally and act locally
Epsilon works with over 2,000 global clients, including 15 of the top 20 leading advertisers and dozens of the Fortune 100. Our global footprint allows us to support the needs of global enterprises that also have the need to execute on a local level. We employ over 3,500 associates in 37 offices worldwide with market concentration in North America, Asia Pacific, Europe, Middle East and Africa.
|Parent Company |
7500 Dallas Parkway
4401 Regent Boulevard
6 Concourse Parkway
512 East 11th Street
601 Edgewater Drive
703 West Housatonic St.
4445 Lake Forest Drive
1240 North Avenue
233 N. Michigan Avenue
1100 E. Woodfield Road
700 Parker Square
2550 Crescent Drive
25925 Telegraph Road
3070 Bristol Street
2550 Corporate Place
2 Speedwell Ave
16 West 20th Street
7231 E. Princess Blvd.
10431 Wateridge Circle
88 Kearny Street
One American Eagle Plaza
150 Second Avenue North
20 Dundas St. West
99 Boulevard Haussmann
Tel: +33 (0)1 43 12 87 10
Email: [email protected]
Room 1531, Level 15, NCI Tower
Tel: +86 400.880.8736
Suite 103, Block D
Tel: +86 400.880.8736
Tel: +81 (0) 3 6717 4359
Level 3, Neo Vikram
Tel: +91 (0) 22 6198 4931
Tel: +61 (0)2 9271 5400
Tel: +61 (0)3 9678 9031
About Alliance Data
Alliance Data® (NYSE:ADS) and its combined businesses is North America’s largest and most comprehensive provider of transaction-based, data-driven marketing and loyalty solutions serving large, consumer-based industries. The Company creates and deploys customized solutions, enhancing the critical customer marketing experience; the result is measurably changing consumer behavior while driving business growth and profitability for some of today’s most recognizable brands. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital, mobile and other emerging technologies. Headquartered in Dallas, Alliance Data employs more than 10,000 associates at approximately 70 locations worldwide.
Alliance Data is a leading provider of marketing-driven credit solutions, and is the parent company of Epsilon®, a leading provider of multi-channel, data-driven technologies and marketing services, and LoyaltyOne®, which owns and operates the AIR MILES® Reward Program, Canada’s premier coalition loyalty program. For more information about the company, visit our web site, www.AllianceData.com, or you can follow us on Twitter at www.Twitter.com/AllianceData.
Epsilon bridges the gap between left-brain thinking and right-brain creativity to tackle tough marketing challenges for our clients. Our approach is rooted in proven, best practices that are continually tested and improved upon. And, it's delivered with a focus on agility — the new hyper-speed of marketing.
We brought together the industry's leading marketing technology services business with the largest independent multichannel agency with the deepest supply of marketing data. This cohesive connection creates a new kind of company, where a unique blend of strategy, analytics, marketing creativity, data and robust technology platforms provide brands the most comprehensive and effective direct access to customers at virtually every brand touch-point in the virtual and physical worlds.
College recruiting at Epsilon has become a robust and exciting program in the last few years, recently we were recognized by The Wall Street Journal for having an innovative and competitive pay scale for our New Grad hires. We hire interns and New Grads for positions in Client Services, Marketing Technology, Database Development, Software Engineering, Sales, and Product Management. Contact our Talent Scouts for more details on opportunities for you at Epsilon!
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Epsilon full-time (more than an year)Pros
Very good people and culture. The culture is very relaxed and collaborative. Definitely a great place to work in!Cons
There aren't too many cons in this company. I would ask about the turn over rate during your interview.Advice to ManagementAdvice
Keep doing what you are doing well. I would suggest increasing the ESPP as well as implement a dividend program for stakeholders and employees moving forward.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through a recruiter. The process took a week – interviewed at Epsilon.Interview Details
I was contacted by a recruiter via LinkedIn. They were looking for recent grads so I thought it was a scam. Turns out they're legit. Although the annoying job title is still misleading ... this is a sales job, but it seems like no company is willing to just come out and say that. I guess because who wants to go into sales?
I had a phone interview with someone at HQ since I live out of state from where they were hiring. The phone interview was pretty standard, lasted about 10 minutes, and asked mostly about my experiences on my resume and some behavioral questions. After that, I was surprised to hear that they wanted to fly me out. The phone interview went fine, but it wasn't phenomenal or anything.
So a few days later I was on a plane. It was a little annoying that they scheduled interview so close to when my flight landed as I had to catch a cab and the ride lasted 40 minutes, which ended in me being nearly 10 minutes late. I also didn't have any contact numbers for the people I was actually interviewing with, but fortunately they were understanding.
The interview was panel style, meaning I was at the head of a big intimidating conference table and being grilled by 5 people at once. I prepared quite a bit beforehand using questions from glassdoor and other standard interview questions, which served me well. With a panel style interview, you tend to get that 'good cop/ bad cop' dynamic. I felt like I was able to win some of them over but others remained stony faced and unimpressed. I was easily able to answer questions about my college and internship experiences as well as the really standard interview questions (like greatest strength and greatest weakness, tell me about yourself, why Epsilon, favorite and least favorite courses in college) but some of the 'bad cop' questions caught me for a loop. It turns out they would like to know more about you as a person and I did stutter on those questions. I wasn't expecting to be asked my favorite brands or what my hobbies are. Overall, none of them were very friendly and it was definitely not a relaxed atmosphere (as I have read in some other reviews)
The interview lasted about 30 minutes, which was shorter than the 45 minute allotted time but maybe that was due to my tardiness. I was also told by HQ that they were going to plan a lunch with myself and other recent grad hires from the previous year, but even after mentioning that to my interviewers, they seemed to either know nothing about it or had decided I wasn't worthy of it. Either way, it didn't happen and I ended up with quite a bit of free time to kill before my flight back.
My interview was one month ago and I haven't heard a thing from them since, even after following up and sending thank you cards. I have read on other reviews that this company tends to just go dark on people, which I think is very unprofessional. It isn't difficult to send out generic rejection emails to those you interviewed with in person, especially those who flew in from out of state. I can't say I'm too disappointed though. I asked them almost as many questions as they asked me during the interview and their answers were not satisfactory. Either they couldn't answer or their answers were very telling (ie when I asked them all to tell me what they liked best about working at Epsilon, they looked uncomfortable and struggled to come up with answers. After the first two people struggled through their answers, the rest of them kind of copied answers). All in all, just because you get flown in doesn't mean you got the job and it certainly doesn't mean you'll ever hear from them again in any way. They did cover the pricy plane ticket and some very expensive cab fare though... so their loss.
Also, for a recent college grad like myself, being flown out somewhere for an interview is quite an experience. I've never done a panel style interview either, so I feel that I at least improved my interviewing skills throughout this process.Interview Questions
No OfferNeutral ExperienceAverage Interview
- Getting asked about my personal hobbies, my favorite brands (and why), especially after already being asked the "tell me about yourself" question View Answer