- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at LiveOps full-timePros
LiveOps is a growing and evolving company that has been around for 13-years. Sounds weird to describe it as growing and evolving after so much time but it still is. Regimes of management have changed and alternated the direction and focus of the company over time. The new CEO, Vasili Triant, is about uniting both parts of the business - the BPO and the SaaS side - and bringing us together as one LiveOps. One culture. One goal. It's great. There is a lot of opportunity to affect change here and help the company get better and better.Cons
LiveOps has a great product but has lacked focus and execution over the past few years. There hasn't been a lot of structure around critical functions such as Product Management and Engineering. The teams have been left to forge for themselves as the previous culture bread a lack of accountability and responsibility. All of that is changing for the better but that change takes time. It's not easy to change a company's culture but I believe the current leadership team has the right ideas and paths forward outlined. Now it's time to execute.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Interview Details
typical phone interview, 2 rounds of on site interviews and selection meeting. Expect to spend most of the day in 1st rounds - - Thorough cross functional interviews.Accepted Offer
LiveOps is the global leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, Ideal Living, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform...
Mission: We are a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile...