Pizza Hut – Why Work For Us?

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The history of Pizza Hut began in 1958, when what is now the world's largest pizza franchise was born. Pizza Hut is the world's largest pizza restaurant chain and is a subsidiary of Yum! Brands, Inc., whose restaurants total approximately 37,000 restaurants.

The whole history of Pizza Hut has been achieved through innovation, it was founded in 1958 by Dan and Frank Carney. Their friend suggested opening a pizza parlor they agreed with the idea that it could prove successful, so that they borrowed $600 form their mother to start a business. When making the sign for the restaurant they only had enough room for nine letters and because they made pizza's they wanted pizza in the name, that only left 3 letters and because the restaurant looked like a hut they named it Pizza Hut.

Today Pizza Hut has over 6000 restaurants in the United States, and employs over 200,000 people who are dedicated to maniacal customer service and ensuring that every serving of our signature pizzas, Tuscani Pastas and Wingstreet Wings are great!

Pizza Hut’s corporate headquarters, located just north of Dallas, in Plano, Texas provides a support system for all the managers and employees in our restaurants across the country. The campus, which opened in January 2011, was awarded LEED Gold certification by the U.S. Green Building Council. The 20-acre campus includes a café, coffee bar, dry cleaning, an on-site financial services center, Energy Zone (fitness center), a patio with lake view and basketball courts, walking/jogging trails, and on-site child care. The building also has state-of-the-art technology, a Pizza Hut Academy (mock up restaurant), a consumer insights lab, and research and development labs.

Our corporate headquarters is surrounded by the best that the Dallas-Fort Worth area has to offer. Whether it be top-rated schools, world-class museums, zoos and aquariums, acclaimed restaurants, great nightlife, four professional sports teams, endless outdoor activities and some of the best shopping in the world, the Metroplex offers something for everyone!

Recognition is an integral part of our culture — we celebrate things big and small. In fact, "We love celebrating the achievement of others and have lots of fun doing it!" is one of our "How We Win Together" principles and the reason our culture is brimming with positive energy, teamwork, and fun.

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Around the globe, we bring people together to have fun and to celebrate special occasions. Our restaurant support centers are no different! Our passion for hospitality and making people feel welcomed knows no bounds. We say “hi!” in the hallway, we tell people how much we appreciate their contributions and we celebrate each other’s achievements.


In fact, believing in the ideas of all people and recognizing each other’s accomplishments are so important to us that they are just two of our six “How We Win Together” principles.

For us, diversity is a way of life and a way of doing business. Everyone can and does make a difference in our organization. One of our "How We Win Together" principles – Believe in all People – underscores the importance of actively seeking diversity in others; believing everyone has the potential to make a difference; and coaching and supporting every individual to grow to their full capacity. This adds perspective and depth to everything we do. We've also found that a diverse team makes for better problem solvers, services all our customers more effectively, and creates a richer culture for all of us to enjoy.

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In our company-owned operations in the U.S. for example, about 35 percent of our associates are Caucasian and the remaining 65 percent are Hispanic, African American and/or Asian. In 2010, minorities and women made up 63 percent of our external management hires and 56 percent of internal management hires (promotions).

We are also increasing the representation of African Americans, Hispanics and women among our key talent/decision makers, and growing the pipeline of diversity in our mid-level manager ranks.

All of our brands have leadership initiatives focused on high-potential diversity talent, and all leaders serve as mentors. In addition, last year each of the brand presidents went into their communities to provide business-growth coaching for local networks of minority businesses.

Making progress in diversity is a business priority and the work of everyone in our system. This commitment is reflected in David Novak's annual goals, or "Blue Chips." We also have a dedicated Global Diversity and Inclusion Sr. Director who guides our strategy and a number of initiatives that enhance our inclusive workplace.

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You’re a mom, a brother, a triathlete, a community volunteer, a dog owner, a moonlighting musician or a social networking whiz. That’s why we place a high priority on keeping you and your family healthy and secure while offering work/life balance to enjoy all the roles you play.

At Yum!, we appreciate the effort our associates put forth daily. That’s why we offer a true Total Rewards package. From Wellness programs to flex hours to a generous 401(k) match, here are just a few highlights*:

  • Wellness/Energy program including on-site health and fitness center, fitness classes, dedicated personal trainers, weight management and nutrition programs, company-sponsored recreational sports, walking trail and on-site massage therapy.
  • Comprehensive health care benefits, including medical, prescription drug, dental, vision/hearing, life, accident and disability insurance
  • Bonus and Incentive Programs that reward you for your contributions to the business
  • 401(k) Savings Plan with a 6% matching contribution from Yum!
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Vacation
  • Flexible Hours including work from home arrangements, job sharing, summer and holiday hours
  • Onsite child care at all Restaurant Support Center locations
  • Same-sex domestic partner benefits
  • Legal services through our Group Legal Plan
  • Tuition Reimbursement and Scholarship Awards
  • Employee Assistance Program
  • Adoption Assistance Program
  • Employee Discount Programs
  • Mentoring Programs
  • Yum! Foundation Matching Gift Program
  • Company Softball, Tennis and Basketball Teams
  • And more, more, more!

Pizza Hut Reviews

965 Reviews
2.9
965 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pizza Hut CEO Scott Bergren
Scott Bergren
57 Ratings
  1.  

    I love Pizza and find they have the best range of pizzas and are good to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Brisbane
    Current Employee - Assistant Manager in Brisbane

    I have been working at Pizza Hut full-time for more than 3 years

    Pros

    good money and challenging work

    Cons

    shift work and dealing with unhappy customers

    Recommends
    Approves of CEO

Pizza Hut Interviews

Updated Sep 14, 2014
Updated Sep 14, 2014

Interview Experience

Interview Experience

63%
26%
9%

Getting an Interview

Getting an Interview

48%
35%
9%

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Server Interview

    Anonymous Interview Candidate  in  Wakefield, England (UK)
    Anonymous Interview Candidate in Wakefield, England (UK)
    Application Details

    I applied online. The process took 3 weeks - interviewed at Pizza Hut in August 2014.

    Interview Details

    I applied online and was contacted 20 days after for an interview. The interview was a group one.
    We were gathered in the restaurant on Sunday before opening. We sat in tables and were told to fill out an availability form and then the regional manager asked us some questions, e.g. what's good customer service? And he took answers off a few people before moving onto the next question. Answering these questions shows confidence which is something you will need for this. We then all stood in a circle around the tables and had to tell everyone your name and what sports team you like, if you didn't like sports you had to explain why. After this we remained in the circle and played word tennis. This was to show how fast you can think on your feet and how confident you are.
    We took our seats at the tables again and watched a video on what it's like to work at pizza hut. After the video the store manager explained to us what our next task was and how it would work.
    It was role play. We were put into groups of around 8 and one of you had to be a server and serve the table. This exercise will be 'graded'. How well you do on this will determine whether or not you make it through to the 1:1 interviews.
    After the people who din't make it through are sent home they will separate you. The people who want to work in the kitchen will be taken through to the kitchen (to do what I cannot say as I didn't go through). The rest will sit and do a Q&A with someone who already works there. It is essential you ask lots of questions as this will show you have an interest in working there.
    Then the store manager and //some other guy who I can't remember the role of// will take you off to do a 1:1 interview. You will be called one at a time. The interview process is extremely simple and the only ask a few questions. Customer service is the main target.
    Then once your interview is over they will either let you join the group again for more questions or you can leave and go home.
    They normally contact you within 3 days. They took 2 to contact me.
    However i wasn't successful they invited me back for the same process 2 months after the one I just did. So don't worry if you don't get it, if you're really impressive you'll get there in the end.

    Interview Questions
    • Q: "We have something called 'Food, Experience and Service'. Which one would you rank first?"
      A: "They're all equally important but I would rank food first. this is because if the food is terrible they will have a bad experience and probably won't come back again. Service would come close behind because they need good service to have a good experience."
        Answer Question
    Negotiation Details
    There were only availability questions, but there isn't much negotiating done.
    Accepted Offer
    Positive Experience
    Easy Interview

Pizza Hut Awards and Accolades

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Additional Info

Website www.pizzahut.com
Headquarters Plano, TX
Size 5000+ Employees
Operated By Yum!
Founded 1958
Type Subsidiary or Business Segment
Industry Restaurants, Bars & Food Services
Revenue $10+ billion (AUD) per year

When it comes to tossing around dough, no one does it more often than Pizza Hut. The unit of YUM! Brands operates the world's #1 pizza chain with more than 13,000 outlets in about 90 countries worldwide. The chain serves a variety of pizza styles, including its flagship Pan Pizza, as well as Thin n' Crispy, Stuffed Crust, and new and improved Hand Tossed. Other menu items include pasta, wings and breadsticks.

Pizza Hut offers dine-in service at its characteristic red-roofed restaurants, as well as carry-out and delivery service. About 5% of the restaurants are...
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