Sam's Club Reviews

1,097 Reviews
3.0
1,097 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
343 Ratings
  1.  

    A satisfactory retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Supervisor in San Antonio, TX (US)
    Current Employee - Member Service Supervisor in San Antonio, TX (US)

    I have been working at Sam's Club part-time (more than 3 years)

    Pros

    - Depending on which market you work in, the pay can be decent for a retail job, but not necessarily adequate for the number of responsibilities you have.
    - Plenty of opportunities to move up quickly (partially due to high turnover)
    - Very good family culture--associates treat you as part of a bigger team/family.

    Cons

    - Turnover is extremely high
    - If you don't actively seek out training, don't expect to get any
    - Too much bureaucracy. Upper management doesn't realize how many responsibilities we have on the front lines, so they require time consuming computer training which doesn't help at all.

    Advice to ManagementAdvice

    Focus on associate retention. Pay a decent wage (i.e. comparable to your closest competitor, Costco).

    Recommends
    Negative Outlook
    Disapproves of CEO

Sam's Club Interviews

Updated 14 Oct 2014
Updated 14 Oct 2014

Interview Experience

Interview Experience

62%
30%
6%

Getting an Interview

Getting an Interview

71%
9%
8%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Sam's Club.

    Interview Details

    3 panel interview proces, generally including your district manager and 2 other general managers from company prepared interview documents. The questions are situational to include questions that start with " Tell me about a time when...." they will include leadership questions as well as integrity and experience.

    Interview Questions
    • Tell me about a time when you had a stretch budget to meet and you knew that at your current trend you were not going to make budget. How were you able to meet the budget while keeping the integrity of the company in tact, as well as maintaining positive moral with your managers and associates.   View Answer
    Negotiation Details
    I was a new General manager at the time so i did not negotiate salary. I accepted the salary as lined out for a non-metro club.
    Accepted Offer
    Positive Experience
    Difficult Interview

Sam's Club Awards and Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Website www.samsclub.com
Headquarters Bentonville, AR
Size 150 to 499 Employees
Founded 2006
Type Subsidiary or Business Segment
Industry Retail
Revenue $10+ billion (AUD) per year

Even folks over 21 get carded at Sam's Club, the #2 US warehouse club chain (behind Costco). A division of Wal-Mart Stores since 1983, Sam's Club accounts for nearly 12% of Wal-Mart's sales. It runs some 600 locations in 48 US states, plus another 160 or so stores in Brazil, China, Mexico, and Puerto Rico. Sam's Club charges its small business and individual members in the US annual fees that range from $35 to $100. The warehouse club stores average 133,000 square feet and offer more than 4,000 discounted items, including bulk office supplies and food, electronic goods... More

Work at Sam's Club? Share Your Experiences

Sam's Club

 
Click to Rate
or