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Soutthern California Gas Company

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Socalgas Reviews

32 Reviews
3.9
32 Reviews
Rating Trends

Recommend to a friend
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Dennis Arriola
3 Ratings
  1.  

    By far the best company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative -4  in  Los Angeles, CA (US)
    Former Employee - Customer Service Representative -4 in Los Angeles, CA (US)

    I worked at Socalgas part-time for more than a year

    Pros

    Friendly, happy work environment, excellent core values and work ethics. People that work here are intelligent, highly trained, committed to providing the best customer service, value safety first, and truly care for every single customer and employee.

    Cons

    I cannot say anything bad about this organization. Not one bad word...

    Recommends
    Positive Outlook

Socalgas Interviews

Updated Aug 9, 2014
Updated Aug 9, 2014

Interview Experience

Interview Experience

54%
27%
18%

Getting an Interview

Getting an Interview

52%
30%
16%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative -4 Interview

    Anonymous Interview Candidate  in  San Dimas, CA (US)
    Anonymous Interview Candidate in San Dimas, CA (US)
    Application Details

    I applied online. The process took 1 week - interviewed at Socalgas in August 2014.

    Interview Details

    I applied for the bilingual customer service representative. The next day I received an email requesting my attendance for a testing opportunity. I accepted and showed up to testing. The test consisted of three parts: Yellow Baseline Testing, Personality Test and a CSR Response Testing. The Yellow Baseline testing required knowledge in proper grammar/sentence structure, simple math calculations and word problems. If you pass the baseline testing, you move on to the personality test. This test would reveal your personality type. If you pass the personality test, you move on to the CSR Response testing. This activity consists of you listening to a call and how you would handle the customer by choosing one of 6 options. Pretty straight forward testing and you find out your results that day. Testing probably took 3 hours to complete.

    Interview Questions
    • The most difficult part of the testing phase is the CSR Response Testing because you had many options to choose from. Some may be borderline correct and some were pretty evident.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Socalgas Awards and Accolades

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Additional Info

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Website www.socalgas.com
Headquarters Los Angeles, CA
Size 5000+ Employees
Founded 1929
Type Subsidiary or Business Segment
Industry Oil, Gas, Energy & Utilities
Revenue $2 to $5 billion (AUD) per year

Southern California Gas (SoCalGas) figures being the largest gas utility in the US gives it the right to call itself "The Gas Company." The utility, a subsidiary of Sempra Energy, distributes natural gas to 5.8 million residential, commercial, and industrial meters (20.9 million customers) in more than 500 communities throughout the southern half of California. SoCalGas owns and operates about 97,000 miles of gas distribution mains and service lines, as well as about 4,000 miles of transmission and storage pipeline. The utility also owns gas transmission compressor... More

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