Telefónica Reviews

181 Reviews
181 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
39 Ratings

    Challenging, demanding and rewarding company with an exciting vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica for more than 5 years


    Lots of opportunity for personal development, great flexible working environment, some of the most talented and driven people in the industry. Challenging environment that does not carry passengers means you will never have a boring day and there is a real "in it together" attitude in delivering the plan. Good flexible benefits.


    Can't get away from the fact that pay and bonuses have fallen way behind traditional and new digital competitors.
    Very political organisation, senior leadership not very inclusive in decision making or planning and business seems to have lost its way recently in failing to align targets and objectives with values and strategy.

    Advice to ManagementAdvice

    More empowerment required across the business, there is significant investment in developing our people to be the best, let them make more decisions and deliver for our customers without restricting them with red tape and legacy processes.

Telefónica Interviews

Updated Sep 8, 2014
Updated Sep 8, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Retail Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Telefónica.

    Interview Details

    The whole process was very fast paced, and everything was straightforward no cutting corners needed. I was browsing the internet looking for employment in my local area and I had seen that the local O2 store had positions available and vacancies being advertised.

    I made a crafty visit over to the Telefonica careers website, filled out my details and sent off my application. I received an email 2 days later stating that I had made it through the first stage and had to arrange a telephone interview which was in 3 days time, booked a time slot via an email link they had sent me and submitted my preferred time.

    In preparation for the telephone interview I searched the internet for the typical phone interview questions and typed up some answers for the few I found. The plan was to use these as rebound cushions in the worst case scenario, I was so psyched up for the interview that I didn't even need to look at my "model answers" Even the lady on the phone complimented me for how well the interview went, and how much of a pleasure it was talking to me She emailed me over the details and booked me in for a face to face interview the following week.

    On the day of the interview I was so pumped up I walked into the store told a member of staff that I was there for an interview, she gave the manager a shout to which I greeted him with a firm handshake and a compliment on how the store looked *good first impressions an all*. He sat me down in the staff room and offered me a cold drink something which I have never had offered to me in an interview before? When things got started I was expressing myself as I usually would and was explaining myself clearly with a touch of the comedic flair to tip the balance which had the manager laughing. Face to Face interview lasted around 40+ minutes, took a copy of my passport and NI number shook hands and I headed off. As soon as I left the building I had this feeling that that interview couldn't have gone any better!

    Got a telephone call on the same day offering me the position to which I accepted! Officially start next week, can't wait to see how things go! Massive thumbs up to O2 for their interview process!!

    Process only took 2 weeks.

    Interview Questions
    • Asks me to show him my mobile phone

      Can you explain to me what it is that you like the most about the iPhone 5C?

      Can you explain what it is exactly that you dislike most about the iPhone 5C?
        Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Telefónica Awards and Accolades

Something missing? Add an award
25 Best Multinational Companies to Work For (in Latin America) (#2), Great Place to Work Institute, 2012
50 Most Innovative Companies, BusinessWeek, 2009
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Additional Info

Edit Profile
Headquarters Madrid, Spain
Size 500 to 999 Employees
Founded Unknown
Type Company - Public (TEF)
Industry Telecommunications
Revenue $10+ billion (AUD) per year
Competitors BT, Vodafone, América Móvil

Telefónica calls Spain home, but customers in 25 countries call home with Telefónica. The company provides fixed and mobile phone service across Europe (55% of sales) and Latin America (45%). Its fixed-line portfolio includes voice, Internet access, cable and satellite television, enterprise networking and hosting, and wholesale services. Its mobile business encompasses voice, messaging, and corporate infrastructure services. Telefónica divides its business into three segments -- Telefónica España, Telefónica Europe, and Telefónica Latinoamérica. Telefónica España has... More

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