The Hartford spirit is collaborative, collegial, and community oriented because our culture is rooted in shared values. Our employees live the values of integrity, teamwork, customer focus, financial discipline, diversity/inclusion, and winning spirit.
In addition, we encourage our employees to be creative and innovative while they work together to deliver real value by allowing us to keep our promises to our customers, help preserve the environment, and aid in improving the communities in which we live and work.
At The Hartford, we recognize your uniqueness and understand it will only add to the richness of our company. We welcome and respect your differences for what they are because they make you who you are. Ultimately, we believe our employees are the hearts and faces of our company and treat them as such.
You can be the face of The Hartford, even when that face is just a voice, and that’s the difference. Be the difference and click the link below to explore current job opportunities at The Hartford!
At the Hartford, there's a spirit that is often felt among those who work here. It's not defined by the benefits and company policies - as important as they are - but rather by the moments that take place in daily life at The Hartford.
This distinct Hartford culture manifests itself through a camaraderie that is evident in the respect management has for its employees, and the friendships employees form with each other. It's defined by inspiration, and the opportunities that self-directed individuals have to provide value and facilitate ideas. The Hartford is a values-driven company that has, at its very foundation, the integrity with which the company has conducted business for almost 200 years.
Join our team and become part of a Fortune 500 company that encourages a familial work environment and thrives on a tradition of product and customer service excellence. Here you will have the opportunity to succeed, as well as enjoy your career.
|AARP Inside Sales Associates take inbound calls from AARP members requesting insurance to meet their homeowner and automobile insurance needs. Sales Associates will provide quotations and counseling on insurance coverages.|
|Duties for this position include working within established, measurable call center metrics and applying and adhering to appropriate underwriting guidelines to determine customer eligibility while utilizing a professional sales model.|
Making Health a Priority for You and Your Family
Our health benefits are intended to provide the important coverage you need, when you need it. They are also designed to help you maintain, improve and manage your health.
We offer two medical plans, including a preferred provider organization plan with two different deductible options and a high deductible health plan. The Hartford provides tools and education to help our employees become educated health care consumers.
Our dental program offers two deductible options. Both options cover preventative services such as cleaning and checkups, and minor restorative services such as fillings. In addition, both cover major restorative services and orthodontia, which are subject to certain limits. The options differ in the annual deductible amounts, the plan payment amounts for basic services, and the premium amounts you pay for coverage.
My Wellness at Work Program, includes:
A comprehensive online resource with a wealth of wellness-related programs and information.
This innovative and confidential program helps you understand your current health risks and programs available to help you maintain your good health and/or decrease your risk of developing a serious chronic condition.
Confidential health coaching from a registered nurse is available at no additional cost to employees to help them manage chronic conditions such as asthma, diabetes, cardiovascular disease, congestive heart failure and chronic obstructive pulmonary disease.
Employee Assistance (EAP) & Work Life Programs
24/7 confidential counseling and referral program designed to assist employees and their family members in resolving a variety of day-to-day issues and concerns. Additional services include child/elder care resources, legal & financial services and a comprehensive Web site with access to a variety of resources and services.
Health Promotion Programs
Annual biometric screenings and flu clinics for all employees, as well as free nutrition counseling, weight loss/metabolic risk reduction program, and medical advocacy program.
Onsite Fitness and Health Centers
In Connecticut, employees have access to free fitness centers and onsite health services.
We Pay for Performance
At The Hartford, we believe that high-performing employees should be rewarded. That's why our monetary compensation includes not only your salary, but also incentive-based pay that rewards you for your contributions to the company's performance. It's a compensation philosophy that helps us attract top-performing employees in all areas of the organization.
Saving and Investing for Your Future
No matter who you are or where you are in your career, it's important to take steps to financially prepare for retirement. The Hartford offers an array of programs to help you reach your financial goals now and in the future.
Investment and Saving Plan (ISP)
Our 401(k) plan helps you to accumulate money for retirement and other long-term needs. The plan includes generous company contributions and a range of options in which to invest. With Company contributions, the opportunity to save with before-tax dollars or Roth 401(k) contributions, and the convenience of automatic payroll deductions, the ISP is a powerful capital accumulation tool.
Employee Stock Purchase Plan (ESPP)
Once you complete six months of service, our ESPP makes it possible for you to buy shares of The Hartford common stock at a discounted price through payroll deduction.
U.S. Savings Bond Program
Whether you're saving for a new home, car, education, retirement or a rainy day, U.S. Savings Bonds can help you reach your goals with safety, market-based yields and tax benefits. You set the amount you want to invest and the money is deducted from your pay.
The Employee Marketplace
- The Hartford's insurance and investment products: Employees of The Hartford have access to many of The Hartford's insurance and investment products for individuals, including 529 plans, mutual funds, and homeowners and auto insurance. Employees learn about program summaries, product details and discounts, and contact information for these optional offerings. We also offer a series of Learning Sessions where, if interested, employees have the opportunity to hear from our subject matter experts who discuss product features, planning tools and discounts they may be eligible to receive.
- Vendor discounts: The Hartford has partnered with hundreds of retailers and service providers to offer exclusive discounted pricing on brand name products and services to our employees.
- Partners and memberships: The Hartford has established relationships with a number of trusted and recognized organizations with well-defined and loyal members. Employees can learn about this key component of our Consumer Market strategic growth plan and the benefits of becoming a member of our growing base of affinity partners.
Time Off to Recharge, Re-engage and Reflect
Time away from work helps you recharge and stay motivated. In addition to paid holidays, our Paid Time Off Bank program allows you to manage and maximize your time away from work.
Paid Time Off Bank
You get to manage a total block of paid time off, including vacation, sick and personal time. The amount of paid time off available each year is based on several factors, including your years of service. You can also purchase up to an additional week of paid time off each year.
All employees will receive the following holidays as paid time off:
- MLK Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
- New Year's Day
It is our policy to provide eligible employees with bereavement leave following the death of an immediate family member.
Family Medical Leave
We provide an enhanced family or medical leave policy to employees. The policy provides eligible employees with up to 26 weeks of job protection for qualified reasons.
Our employees are encouraged to perform their civic duty and serve on jury duty when summoned. Paid time off is provided for you to do so.
It is our policy to grant leave for uniformed service in accordance with federal and state law.
Short-Term and Long-Term Disability Coverage
We provide other benefits to help you protect your income in the event that you are unable to work due to a disability. Eligible employees are provided with short-term disability insurance and a basic level of long-term disability coverage, and have the option to purchase additional coverage. This coverage is one of the most important ways to protect your family and your financial assets.
Flexible Spending Accounts (FSA)
We offer two types of FSAs. A health care FSA allows you to set aside a portion of your earnings, on a pre-tax basis, to pay for qualified medical expenses. A dependent day care FSA allows you to do the same for qualified dependent day care expenses.
Health Savings Accounts
A Health Savings Account is a tax-advantaged account used in conjunction with a high deductible health plan, which you can use to pay for current and future qualified medical expenses for yourself, your spouse and your dependents. This unique type of account allows you to make pre-tax contributions, take distributions (for qualified medical expenses) and potentially grow your account through investment earnings on a tax-free basis.
The Hartford Photos
Getting an Interview
Getting an Interview
2 people found this helpfulApplication Details
I applied online – interviewed at The Hartford.Interview Details
Had a face-to-face with 2 managers. They seemed un-coordinated in their questions, like they were talking over each other. However, they were pleasant to me most of the time. For a call center position, I felt that they prodded a little too deeply into my resume... but hey, that's the post-2009 job market we live in, huh?Interview Questions
No OfferPositive ExperienceDifficult Interview
- Tell me about a time you've dealt with a difficult customer?
Have you ever went above and beyond to fulfill a customer's request? Answer Question
- Tell me about a time you've dealt with a difficult customer?
With more than 200 years of expertise, The Hartford (NYSE: HIG) is a leader in property and casualty insurance, group benefits and mutual funds. The Hartford sells its products primarily through a network of independent agents and brokers, and has been the direct auto and home insurance writer for AARP’s 38 million members for more than 25 years. The Hartford helps its customers prepare for the unexpected, protect what’s most important to them and prevail when the unforeseen happens.
Throughout its history, the company has delivered on its promises to agents, brokers...