U.S. Xpress

  www.usxpress.com
  www.usxpress.com

U.S. Xpress Reviews

81 Reviews
2.3
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
51 Ratings
  1.  

    Wishing for better communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Driver in The Dalles, OR (US)
    Current Employee - Team Driver in The Dalles, OR (US)

    I have been working at U.S. Xpress full-time (less than an year)

    Pros

    Pay system is very hassle free, good miles if you have a decent FM, very nice trucks, policy that lets me fire and hire new FM's until I am satisfied with who I have to work for, trucks governed at 65.

    Cons

    Really poor communication in the FM pool, chasing the ever evasive empty trailer, some in the night and weekend FM pool are rude, intolerant and impatient, delivery windows that are unrealistic, FM's lying to drivers just to get them off the phone, the Driver Tech is a great concept, but the navigation part is SO messed up that we have to run our own GPS on the side to really get to where we need to be.

    Advice to ManagementAdvice

    Make your FM people accountable for the way they treat drivers, MONITOR their conversations with your drivers, establish a process for pass-down of information at shift change and hold people accountable for not following the process. Require all FM to do an on-boarding process when hired where they go out and spend 1 week, including 1 weekend, living on a truck. Require it of all existing FM's as well, unless the FM has been a driver previously. This would be very simple to set up and would be instrumental in allowing your FM community to really see and experience what the drivers deal with (many of your FM's treat drivers like they are a bunch of whiny babies). Designate a small group of drivers to be "tour-guides" and bring them around to host an FM on their truck when needed. You also are in serious trouble when it comes to knowing the status and location of your trailers... Trailer searching in it's current form is time consuming, frustrating and it's costing you more money than you think. Also, PLEASE fix the driver tech navigation system. In it's current state, I would say it's broken.

    Recommends
    Neutral Outlook
    Disapproves of CEO

U.S. Xpress Interviews

Updated 28 Jun 2014
Updated 28 Jun 2014

Interview Experience

Interview Experience

43%
31%
25%

Getting an Interview

Getting an Interview

50%
17%
17%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Project Manager Interview

    Anonymous Employee in Chattanooga, TN (US)
    Anonymous Employee in Chattanooga, TN (US)
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at U.S. Xpress.

    Interview Details

    Discussed my education, work experience and skills. The person interviewing me was disinterested and not knowledgeable about the position we were discussion. I met with the HR representative, department manager and director of the IT Division. The only person that seemed capable of discussing the position was the HR representative.

    Interview Questions
    • I asked what the advancement opportunities were available and the response I received was..."Advancement is based on the open positions at the time you want to advance." Needless to say, the response to my question was a prediction of the way things are at US Xpress. That was the most difficult question.   View Answer
    Reasons for Declining

    I requested a higher salary.

    Declined Offer
    Neutral Experience
    Easy Interview

U.S. Xpress Awards and Accolades

Something missing? Add an award
America's Largest Private Companies, Forbes, 2008

Additional Info

Unlock Profile
Website www.usxpress.com
Headquarters Chattanooga, TN
Size 5000+ Employees
Founded 1985
Type Company - Private
Industry Transportation & Logistics
Revenue $2 to $5 billion (AUD) per year
Competitors Werner Enterprises

U.S. Xpress, Inc. provides single, team, Dedicated, demand critical, intermodal COFC, logistics, brokerage, temperature controlled, and international truckload services throughout North America, with regional capabilities in the Northeast, West, Midwest, and Southeastern United States. The 27 year old company is one of the largest providers of expedited and time-definite... More

Mission: We are committed to excellence and believe in setting high standards for our company and our employees. It is our vision to be recognized as the premier transportation... More

Work at U.S. Xpress? Share Your Experiences

U.S. Xpress

 
Click to Rate
or