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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at hmv full-time (less than an year)Pros
Getting to listen to new music
Friendly team of colleagues
Had a rota system so got to mix tasks up a bit
Lenient with piercings and weird hair colours
Watching the managers sweat when the CEO turned up for a visit.
Good hours for a temporary contract
Discount despite being a temp.Cons
Worked at a Pop-up store, was told we would get 60p above minimum wage during interview, then we were texted later that it was in fact minimum wage.
Thought working in HMV would be dynamic and interesting, but turned out to be a soulless profit making exercise. Maybe I've been watching the movie 'Empire Records' too much.
Took the fun out of customer service and retail by treating customers like gods.
Some of the tasks we were told to were a bit silly.
(1) Stand at the entrance and hand out offer leaflets, of which customers would pick up then discard in various places around the store, e.g inside DVD cases.
(2) Walk around the store in a clockwise fashion and approaching customers and asking if they need any help, while your colleague would do the same, so you would end up annoying customers twice. Also to hand out more leaflets.
(3) The mentioned walk was briefly updated with the most ridiculous thing ever. We had to selotape DVD's together like you would be holding a spread deck of cards, and you would hold this in 1 hand while offering assistance. Bizarre marketing ploy.
We were also told despite being on a 6 week contract, that there would be possibilities for career opportunities at the closest permanent store, but we were told strictly no positions will be available by other management. Very confusing.
Oh and the pink Tshirt. Not so good for guysAdvice to ManagementAdvice
Better pay and don't bend the truth about permanent opportunities.RecommendsNeutral Outlook
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 4+ weeks – interviewed at hmv in November 2014.Interview Details
Applied online, the application wasn't hard. Just the usual type of application with a few questions about what music/films/games you're in to.
Didn't hear anything back from them for nearly a month! But they finally got back to me by telephone inviting me in for an interview.
The interview was very laid back. First thing I did was fill out a sheet of paper with questions about music games films and all sorts. Just to see how your knowledge is. Then the second part was just a quick one to one interview just to speak about my past experience and where I've worked and once again to talk about what hobbies and things you're in to. Very laid back and easy interview.Interview QuestionsNegotiation DetailsWage was non negotiable because it was Xmas temp. But they did say if it was a permanent job then the wage would go up.Accepted OfferPositive ExperienceEasy Interview
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HMV Group hopes the route to our pocketbooks is through our eyes and ears. The entertainment retailer sells music, movies, and electronic games online and through some 275 HMV stores throughout the UK, Ireland, Hong Kong, and Singapore. HMV has been closing stores and selling assets amid a prolonged sales slump caused by upheaval in the music business. To compensate for declining retail sales, HMV entered the live music and ticketing market through the purchase of its former joint venture partner in live music MAMA Group. The new business, called HMV Live (4% of sales...