24 Hour Fitness Reviews

Updated 30 April 2015
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3.1
631 Reviews
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Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Mark Smith
Mark Smith
20 Ratings

Pros
  • Hourly pay is in line with other positions, free gym membership (in 164 reviews)

  • There is a free gym membership with the job and discounts for family and friends (in 82 reviews)

Cons
  • I worked there for years, and the only raise I ever got was when minimum wage went up (in 29 reviews)

  • Some of the upper management didn't seem qualified to run a large corporation (in 24 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Improving Lives for a Living

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Ramon, CA (US)
    Current Employee - Anonymous Employee in San Ramon, CA (US)

    I have been working at 24 Hour Fitness full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    THe company has a cult like zeal. It is wonderful to contribute in any role to a company where the goal is to help others improve their lives. The jobs that are customer facing are fun and a day in the clubs goes by quickly. You are learning everyday about fitness, service and business.

    Cons

    The compensation is minimal. The benefits are not competitive. The company is improving its training model. When interviewing, you may not hear back from the company for 3-6 weeks and then you will get a call letting you know you are hired. The hiring systems need to be improved.

    Advice to Management

    The company could improve some of the perks without increasing some of the pay. Since the comapany has a young workforce, it would be a great benefit to have tuition reimbursement or educational discounts even if either were minimal. The company should also work to develop more women in leadership.

  2. Great company and culture to be a part of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The gym environment allows for a stress-free atmosphere and really encourages team work amongst the different departments. You also get to meet plenty of different and interesting people on the day-to-day basis.

    Cons

    There have been times that I have seen people be promoted into management positions when they are not yet ready, that basically set them up for failure (in my opinion).

    Advice to Management

    Communication is key, you must have open communication with your assistant department heads and the front line team members

  3. Preschhol Teacher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness full-time

    Recommends
    Recommends

    Pros

    Great benefits and great foundation for company.

    Cons

    Low pay to start.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sell memberships, attach fitness packages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun, healthy environment. Great people who work hard - play hard

    Cons

    Not a commision sales job, ten hour shifts with two hour break (great time to work out)

  6. pt 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness

    Pros

    great job overal amazing cool

    Cons

    low pay
    super low lower pay

  7. Kids Club Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company really cares about it's employees and promoting from within.

    Cons

    Lots of unexpected hours and little pay.

    Advice to Management

    Hire on more people and allot more hours to kids club attendants.

  8. Over Worked and Under Paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Master Trainer and Assistant Fitness Manager in Arcadia, CA (US)
    Former Employee - Master Trainer and Assistant Fitness Manager in Arcadia, CA (US)

    I worked at 24 Hour Fitness

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Consistent Clients
    Nice Facility
    New Equipment

    Cons

    Horrible Upper Management
    Horrible Benefits
    Tons of rules and regulations
    Had to work a tremendous amount of hours to make decent pay
    Horrible shifts (usually 6 days a week)

  9. trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness

    Pros

    people we great , working out whenever , free membership, hanging out all day

    Cons

    pay sucked hard to get client, long hours wearily hours working weekends

    Advice to Management

    dfdgdfhdfghdh

  10. Disorganized but Maybe Improving?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Check In/Cashier in Annapolis, MD (US)
    Former Employee - Check In/Cashier in Annapolis, MD (US)

    I worked at 24 Hour Fitness part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Being open 24 hours means that they offer a really flexible schedule. I felt that my starting pay was fair for someone who had no experience with gyms. Biggest pro is that you get a free gym membership. Worked as a check in person and they somewhat trained me. Did have us participate in team activities.

    Cons

    I left because the training was so disorganized. Many other employees were not doing things correctly and it seemed as if there was no accountability. It was really frustrating. The business had just opened at that point so its possible that they have gotten better.

    Advice to Management

    More accountability for employees and better training. It is difficult to do a job properly when clear expectations are job duties are not provided.

  11. Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Instructor/Consultant in Carlsbad, CA (US)
    Former Employee - Fitness Instructor/Consultant in Carlsbad, CA (US)

    I worked at 24 Hour Fitness full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours and good pay

    Cons

    Split shifts. Sometimes it was difficult to get new clients. The managers can be pushy to have you get more training sessions.

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