Aéropostale
3.1 of 5 409 reviews
www.aeropostale.com New York, NY 5000+ Employees

Aéropostale Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.1 409 reviews

                             

87% Approve of the CEO

Aéropostale CEO Thomas P. Johnson

Thomas P. Johnson

(158 ratings)

56% of employees recommend this company to a friend
409 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Aero is pretty good to their employees, and great discount"
    in 32 reviews
  • "The discount was pretty good, you could combine store discounts with your employee discount"
    in 25 reviews
Cons:
  • "Upper Management did not provide a work life balance"
    in 17 reviews
  • "Not enough staff help because they hire little kids and pay them minimum wage"
    in 19 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Worked at P.S. From Aeropostale for 2 years!

Sales Associate (Former Employee)

I worked at Aéropostale part-time

ProsDiscount was very good
People I worked with were nice and around my age

ConsPay was horrible only made $7.40 and after two years I was making $7.50
Management was every immature and would talk about employees
Customers were very rude
Hours were nonexistent I only had 4 hrs a week and some people had none they only had on calls , during holiday the most I worked was 15 hrs a week
The company is falling fast , our store would only make $400 in a whole day
Yet management blamed us for that even though no customers would come in
No room for advancement I had 3 managers quit and they would go to justice or Claire's and recruit people from there instead of promoting from within
They give you 100 projects to get done in a 3-4 hr shift which was impossible

Advice to Senior ManagementHire less people and give people who have been there for a while actual hours

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great for HS kids, horrible for everyone else

Anonymous Employee (Current Employee)

I have been working at Aéropostale

ProsFlexible hours
Generous Discount
Ease of Transfer

ConsPoor compensation
Demeaning management
Profit-focused
Horrible Retention
Does not uphold "values"

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Overall not a bad experience

Sales Associate (Former Employee)

I worked at Aéropostale part-time

ProsGreat environment and great people

ConsThe signage changes so often it's hard to remember what the prices are for customers. Managers sometimes forget to let you have a break or are short staffed and can't let you take your break until after the crowd thins.

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Fun High School Job

Sales Associate/Cashier (Former Employee)
Vancouver, WA (US)

I worked at Aéropostale part-time for less than a year

ProsIt was great working here as a teenager because you get to work with a lot of people who are of similar age. Good environment with a schedule that will work with normal school hours. I liked operating in the cashier section the best.

ConsYou have to be a people person, who can smile and be polite to every customer no matter how bad your day is going. Have to learn how to be fast and efficient at folding many different types of clothing. It did not appear that there were many opportunities for promotions, but I do know that some people received pay raises after about a year of working there.

No, I would not recommend this company to a friend

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eh

Anonymous Employee (Current Employee)

I have been working at Aéropostale

Prosit's a good job for high school students

Conspays terribly, lots of pressure

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Store Manager

Store Manager (Current Employee)
Chicago, IL (US)

I have been working at Aéropostale full-time for more than 5 years

ProsCompany stands behind their values. Pay and benefits are good. Casual work environment. Most people are great.

Cons50+ hours a week. Some of the upper management is unprofessional by talking about others and gossiping. You better get on the band wagon or you are not liked.

Advice to Senior ManagementBe more professional this isn't high school. and don't talk down to people. Listen to other reasoning don't assume everything is an excuse.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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An okay job if you really never want to be scheduled..

Sales Associate (Former Employee)
Hagerstown, MD (US)

I worked at Aéropostale part-time for less than a year

ProsThe job itself was easy and not very stressful. The discounts were also pretty nice, and the people you get to work with are mostly in your age group, so that's a plus.

ConsDon't ever expect a raise, have fun folding jeans over and over and over again, and be prepared to never get your breaks, even when you are a minor. Also, don't expect to get many hours... ever.

Advice to Senior ManagementTreat the employees with respect and give them the time on schedule that they deserve.

– I'm not optimistic about the outlook for this company

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Not amazing.

Anonymous Employee (Former Employee)

I worked at Aéropostale full-time for less than a year

ProsPassionate employees. Potential to move up.

ConsLack of leadership. Poor inventory system and computer systems are slow.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Don't work here unless you really love retail

Sales Associate (Former Employee)
Joplin, MO (US)

I worked at Aéropostale part-time for more than 3 years

ProsSpecial half of discounts every month
30% off everything else
Late night or overnight floor sets are fun because you can come to work in your pajamas

ConsMinimum wage
After 3 years working there I finally got a raise...15 cents
You are expected to sell to customers but make no commission
You are expected to wear their clothes and the new ones at that so pretty much you spend your paycheck buying clothes to work...makes no sense
Only time you receive more than 10 hours a week is during the holiday season

Advice to Senior ManagementI would never recommend for anyone to work here unless you really love retail and plan on going into management. The pay is awful and when you do finally get a raise it's like 15 cents which is pretty much a slap in the face. Working weekends sucks and having to spend money to wear their clothes is ridiculous. You are expected to sell to customers without making any commission and it's really annoying to ask for their email and add something on every time you ring someone up. This job made me never want to work in retail ever again.

– I'm optimistic about the outlook for this company

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This job was awful

Sales Associate/Cashier (Former Employee)
Charleston, SC (US)

I worked at Aéropostale part-time for less than a year

ProsThe discount was pretty good, you could combine store discounts with your employee discount. Coworkers and supervisors were really nice. And my district manager was AMAZING!

ConsMinimum wage pay. The job was soo boring. Our store was really unorganized because only two people would work at a time. We needed more employees for our amount of customers. There was no structure to their system, just put things "wherever" and that caused a lot of confusion with customers and employees.

Advice to Senior ManagementCome up with some type of system for organization. We were allowed to put clothes wherever they "looked right." So we ended up having a really messy store due to customers and not enough staff to fix it.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Aéropostale reviews and ratings - including employee satisfaction and approval ratings for Aéropostale CEO Thomas P. Johnson. All 409 reviews are posted anonymously by Aéropostale employees.