ADP

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  jobs.adp.com

ADP Reviews

Updated 30 October 2014
Updated 30 October 2014
1,895 Reviews
3.5
1,895 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
778 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 145 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 54 reviews)


Cons
  • If you are in an individual contributor role, kiss your work life balance goodbye (in 47 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Poor Management and Lack of Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer in Melbourne
    Current Employee - Web Developer in Melbourne

    I have been working at ADP full-time (more than 5 years)

    Pros

    Virtually impossible to get fired.

    Cons

    No real prospects.
    Salary just keeps pace with CPI.
    /no bonuses.
    No christmas party.

    Advice to ManagementAdvice

    IT keeps ADP alive and IT is the people with the skills to make that happen. Lose the people and it will cripple the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Big US company, with strong US culture. Australia struggles as does not have same depth of product offering as US.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at ADP (more than 3 years)

    Pros

    Great sales training (onboarding and ongoing), strong support available and large, stable company.

    Cons

    Current leadership in Australia is out of touch with market and employees. Lots of staff churn and IP is spilling out the door! Product is outdated with no real plan to update in the near future. Very difficult to sell on value when the product is far from where it needs to be in the market. No real opportunity to move up, as most managerial jobs are hired externally and/or employees from the US are moved out for a 3 year term.

    Advice to ManagementAdvice

    Engage with your employees (especially the head of Australia). Talk to them (not just "at" them), make them feel they are part of the organisation not just doing a job. Product needs serious upgrade/improvement.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP (more than an year)

    Pros

    great culture, leadership good, fun and friendly atmosphere

    Cons

    need to increase salaries after certain period

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Positives and Negatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne

    I have been working at ADP full-time (more than 10 years)

    Pros

    The people are good and care about their clients.

    Cons

    Lack of budget for training and lack of budget in general

    Advice to ManagementAdvice

    Listen to your staff and invest in them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Great place to work. Fun work environment with a lot of learning opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Pittsburgh, PA (US)
    Current Employee - Intern in Pittsburgh, PA (US)

    I have been working at ADP full-time (less than an year)

    Pros

    Great company to learn from, and there are plenty of full-time options available after internship is over.

    Cons

    There are no cons, just needed to put something.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Good place to grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative
    Current Employee - Client Service Representative

    I have been working at ADP full-time

    Pros

    Knowledgable, ethical leaders
    Opportunities to learn different areas of the business
    Great people to work with
    Focus on ongoing training for service employees
    Very supportive of telecommuting

    Cons

    Positions continue to be off shored
    Work life balance is a challenge at times
    Limited mentoring opportunities
    Annual increases have remained low

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Getting great outside sales experience. Self management.

    Cons

    Overlapping territories. High turnover. Lack of communication between management.

    Advice to ManagementAdvice

    N/a

  9. 2 people found this helpful  

    Good place to start your professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network in Roseland, NJ (US)
    Current Employee - Network in Roseland, NJ (US)

    I have been working at ADP as an intern (less than an year)

    Pros

    People are very cordial and friendly
    One can learn a lot from experienced team members
    New technologies being adopted

    Cons

    Projects and work in general progress at a very slow rate.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at ADP full-time (more than 10 years)

    Pros

    There are significant opportunities to advance my career. The company is consistently focused on innovation and providing an industry leading solution for me to sell.

    Cons

    Not many cons. It would be great to be paid via a residual commission model, but I understand that there are several reasons why this is not in place, not just for ADP but other sales departments also.

    Advice to ManagementAdvice

    Keep up the focus on developing truly new and innovative solutions. This is our future.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    former employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP full-time (more than 5 years)

    Pros

    great company great benefits

    Cons

    there are no cons, great place to work

    Advice to ManagementAdvice

    doing a great job

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