ADP

  www.adp.com
  www.adp.com

ADP Reviews

Updated 24 October 2014
Updated 24 October 2014
1,882 Reviews
3.5
1,882 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
770 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 143 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 54 reviews)


Cons
  • If you are in an individual contributor role, kiss your work life balance goodbye (in 45 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Poor Management and Lack of Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer in Melbourne
    Current Employee - Web Developer in Melbourne

    I have been working at ADP full-time (more than 5 years)

    Pros

    Virtually impossible to get fired.

    Cons

    No real prospects.
    Salary just keeps pace with CPI.
    /no bonuses.
    No christmas party.

    Advice to ManagementAdvice

    IT keeps ADP alive and IT is the people with the skills to make that happen. Lose the people and it will cripple the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Big US company, with strong US culture. Australia struggles as does not have same depth of product offering as US.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at ADP (more than 3 years)

    Pros

    Great sales training (onboarding and ongoing), strong support available and large, stable company.

    Cons

    Current leadership in Australia is out of touch with market and employees. Lots of staff churn and IP is spilling out the door! Product is outdated with no real plan to update in the near future. Very difficult to sell on value when the product is far from where it needs to be in the market. No real opportunity to move up, as most managerial jobs are hired externally and/or employees from the US are moved out for a 3 year term.

    Advice to ManagementAdvice

    Engage with your employees (especially the head of Australia). Talk to them (not just "at" them), make them feel they are part of the organisation not just doing a job. Product needs serious upgrade/improvement.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP (more than an year)

    Pros

    great culture, leadership good, fun and friendly atmosphere

    Cons

    need to increase salaries after certain period

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Positives and Negatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne

    I have been working at ADP full-time (more than 10 years)

    Pros

    The people are good and care about their clients.

    Cons

    Lack of budget for training and lack of budget in general

    Advice to ManagementAdvice

    Listen to your staff and invest in them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Great place to work. Fun work environment with a lot of learning opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Pittsburgh, PA (US)
    Current Employee - Intern in Pittsburgh, PA (US)

    I have been working at ADP full-time (less than an year)

    Pros

    Great company to learn from, and there are plenty of full-time options available after internship is over.

    Cons

    There are no cons, just needed to put something.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Good place to grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative
    Current Employee - Client Service Representative

    I have been working at ADP full-time

    Pros

    Knowledgable, ethical leaders
    Opportunities to learn different areas of the business
    Great people to work with
    Focus on ongoing training for service employees
    Very supportive of telecommuting

    Cons

    Positions continue to be off shored
    Work life balance is a challenge at times
    Limited mentoring opportunities
    Annual increases have remained low

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Getting great outside sales experience. Self management.

    Cons

    Overlapping territories. High turnover. Lack of communication between management.

    Advice to ManagementAdvice

    N/a

  9. 2 people found this helpful  

    Good place to start your professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network in Roseland, NJ (US)
    Current Employee - Network in Roseland, NJ (US)

    I have been working at ADP as an intern (less than an year)

    Pros

    People are very cordial and friendly
    One can learn a lot from experienced team members
    New technologies being adopted

    Cons

    Projects and work in general progress at a very slow rate.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great company to work for in Sales. They lavish sales people with many rewards for met goals. My wife worked in client

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS Associate District Manager in Greenville, SC (US)
    Current Employee - SBS Associate District Manager in Greenville, SC (US)

    I have been working at ADP full-time (less than an year)

    Pros

    Great atmosphere. I have really enjoyed the goal structure and the many rewards offered to sales associates. Great place to build wealth.

    Cons

    Many many ups and downs to deal with. The first year is very tough. If you do well you are highly looked at obviously. If you do bad it's almost like you're not a good person. ?

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Decent work culture and salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HRB Client Support Specialist in Elk Grove Village, IL (US)
    Former Employee - HRB Client Support Specialist in Elk Grove Village, IL (US)

    I worked at ADP full-time (more than an year)

    Pros

    Lots of opportunities, generally nice co-workers. Flexible work arrangements to work from home. Time off is comparable to to other companies in the marketplace. My location had a doctor's office onsite, which was free for employees. Lots of fun events.

    Cons

    Pay could be more competitive. Expectations are set high with little motivation to do well. Senior management is not well connected to their employees. Outsourcing the HRB support to the Philipines is obvious cost saving measure, and one of the reasons I left.

    Advice to ManagementAdvice

    I hope that management decides to keep support for HRB and Payroll in the US. Language barrier is tough for clients.

    Recommends
    Positive Outlook
    No opinion of CEO

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