ADP

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ADP Reviews

Updated 30 January 2015
Updated 30 January 2015
2,049 Reviews
3.5
2,049 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
860 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 155 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 58 reviews)


Cons
  • What your work/life balance looks like depends on the position held within the company (in 50 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Poor Management and Lack of Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer in Melbourne
    Current Employee - Web Developer in Melbourne

    I have been working at ADP full-time (more than 5 years)

    Pros

    Virtually impossible to get fired.

    Cons

    No real prospects.
    Salary just keeps pace with CPI.
    /no bonuses.
    No christmas party.

    Advice to ManagementAdvice

    IT keeps ADP alive and IT is the people with the skills to make that happen. Lose the people and it will cripple the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Big US company, with strong US culture. Australia struggles as does not have same depth of product offering as US.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at ADP (more than 3 years)

    Pros

    Great sales training (onboarding and ongoing), strong support available and large, stable company.

    Cons

    Current leadership in Australia is out of touch with market and employees. Lots of staff churn and IP is spilling out the door! Product is outdated with no real plan to update in the near future. Very difficult to sell on value when the product is far from where it needs to be in the market. No real opportunity to move up, as most managerial jobs are hired externally and/or employees from the US are moved out for a 3 year term.

    Advice to ManagementAdvice

    Engage with your employees (especially the head of Australia). Talk to them (not just "at" them), make them feel they are part of the organisation not just doing a job. Product needs serious upgrade/improvement.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP (more than a year)

    Pros

    great culture, leadership good, fun and friendly atmosphere

    Cons

    need to increase salaries after certain period

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Positives and Negatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne

    I have been working at ADP full-time (more than 10 years)

    Pros

    The people are good and care about their clients.

    Cons

    Lack of budget for training and lack of budget in general

    Advice to ManagementAdvice

    Listen to your staff and invest in them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    Great place to be but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Specialist
    Current Employee - Implementation Specialist

    I have been working at ADP full-time (more than 3 years)

    Pros

    Great atmosphere to work at as well as community involvement.

    Cons

    Talent is overlooked once promotions come around. Internal growth is preached but hardly practiced, usually giving important positions to outside applicants.
    Internal compensation is capped, so new employees might make more than internal employees getting transfered to the same position.

    Advice to ManagementAdvice

    Look at your hardworking employees and reward them with upward movement instead of keeping them stagnant due to being afraid of losing that worker in that position.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior MEMBER TECHNICAL in Hyderābād (India)
    Current Employee - Senior MEMBER TECHNICAL in Hyderābād (India)

    I have been working at ADP full-time (more than 3 years)

    Pros

    1. Good induction programs, training programs
    2. Very Employee Friendly. Company Day, Family Day. They treat you as a family member.
    3. Rewards & Recognition of hard work.
    4. Work from home option available.
    5. Senior management is approachable. Open door policy.

    Cons

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Not too bad of the place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ADP Resource District Manager in Fort Lauderdale, FL (US)
    Former Employee - ADP Resource District Manager in Fort Lauderdale, FL (US)

    I worked at ADP

    Pros

    Good training, technology and tools. Great group of people, with some exceptions of course.

    Cons

    During training period which lasts about 5 weeks, you'll be required to work 40 hours and do training on your own time +25-30 hours. No overtime pay, of course. Limited office space - you may not have a desk in first weeks/months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great Job coming right out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS District Manager
    Current Employee - SBS District Manager

    I have been working at ADP full-time

    Pros

    -Worldwide recognized training
    -Goal driven work
    -Great opportunity to network with many business leaders in community
    -Salary and Commision are fair plus monthly allowance for gas and cell phone are a big plus.

    Cons

    -demanding atmosphere
    -little training on the administrative part of the job
    -if you aren't willing to step out of your comfort zone and network with people, this isn't for you.

    Advice to ManagementAdvice

    Streamline administrative paperwork such as implementation and better communication from top management will always be welcomed.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company with high expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Accounts District Manager in Minneapolis, MN (US)
    Former Employee - Major Accounts District Manager in Minneapolis, MN (US)

    I worked at ADP

    Pros

    Good company and benefit. Those that want to work 24/7 will do well.

    Cons

    Unrealistic goals. More pressure than support to achieve them.

    Advice to ManagementAdvice

    Revise the structure of the sales team as there is a tremendous amount of turn over.

    Recommends
    Positive Outlook
    No opinion of CEO

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