ADP

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  jobs.adp.com

ADP Reviews

Updated 20 November 2014
Updated 20 November 2014
1,938 Reviews
3.5
1,938 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
802 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 145 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 54 reviews)


Cons
  • If you are in an individual contributor role, kiss your work life balance goodbye (in 47 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Poor Management and Lack of Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer in Melbourne
    Current Employee - Web Developer in Melbourne

    I have been working at ADP full-time (more than 5 years)

    Pros

    Virtually impossible to get fired.

    Cons

    No real prospects.
    Salary just keeps pace with CPI.
    /no bonuses.
    No christmas party.

    Advice to ManagementAdvice

    IT keeps ADP alive and IT is the people with the skills to make that happen. Lose the people and it will cripple the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Big US company, with strong US culture. Australia struggles as does not have same depth of product offering as US.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at ADP (more than 3 years)

    Pros

    Great sales training (onboarding and ongoing), strong support available and large, stable company.

    Cons

    Current leadership in Australia is out of touch with market and employees. Lots of staff churn and IP is spilling out the door! Product is outdated with no real plan to update in the near future. Very difficult to sell on value when the product is far from where it needs to be in the market. No real opportunity to move up, as most managerial jobs are hired externally and/or employees from the US are moved out for a 3 year term.

    Advice to ManagementAdvice

    Engage with your employees (especially the head of Australia). Talk to them (not just "at" them), make them feel they are part of the organisation not just doing a job. Product needs serious upgrade/improvement.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP (more than an year)

    Pros

    great culture, leadership good, fun and friendly atmosphere

    Cons

    need to increase salaries after certain period

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Positives and Negatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne

    I have been working at ADP full-time (more than 10 years)

    Pros

    The people are good and care about their clients.

    Cons

    Lack of budget for training and lack of budget in general

    Advice to ManagementAdvice

    Listen to your staff and invest in them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Strong and resourceful corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Florham Park, NJ (US)
    Current Employee - Product Manager in Florham Park, NJ (US)

    I have been working at ADP full-time (less than an year)

    Pros

    The people at ADP are very friendly and always willing to help. They deliver on what they promise. There is a lot of talent at ADP combined with people who are willing to teach, which presents a lot of learning opportunity.
    The corporation has a solid revenue stream, is well organized, and have a good direction for the future.

    Cons

    Typical for a large company, where aligning multiple departments may prove more of a challenge than acquiring resources or funding. However, the management is very receptive and is actively looking for ways to improve communication.

    Advice to ManagementAdvice

    It is wonderful that upper management has an open door policy and welcome constructive discussions even with employees on the associate level.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good company with great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President IT in San Dimas, CA (US)
    Current Employee - Vice President IT in San Dimas, CA (US)

    I have been working at ADP full-time (more than 8 years)

    Pros

    career opportunities if you work hard and are lucky with your manager

    Cons

    Some managers will make your life very difficult. Leadership does not communicate clearly ADP strategy

    Advice to ManagementAdvice

    communicate strategy

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Fantastic - terrific training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    office culture, management, training, time off, pay

    Cons

    always hunting for more business, cold calling was challenging

    Advice to ManagementAdvice

    Very supporting

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great Place to Work in Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Good working environment
    Competitive Compensation Structure
    Stock Bonuses Awarded Every Year for hitting Plan
    Great Awards Trips Every Year

    Cons

    Sometimes the corporate structure can be a bit much but it does not impact the day to day

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Elk Grove Village, IL (US)
    Former Employee - Anonymous Employee in Elk Grove Village, IL (US)

    I worked at ADP full-time (more than 5 years)

    Pros

    Thorough training, pay, support, flexibility, the ability to work from home.

    Cons

    Depending on your department, you may not be able to work from home.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    So far so good, I have sent resume and received a reply right away, and shortly after received notice for interview.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Support Operations Specialist in Augusta, GA (US)
    Current Employee - Business Support Operations Specialist in Augusta, GA (US)

    I have been working at ADP full-time (less than an year)

    Pros

    ADP is a veterans oriented company among many more pros like customer oriented, etc. I will be a veteran soon and cannot think of a better employer to work for than a veteran oriented empoyer.

    Cons

    I expect to make progress in the training I will have to take.

    Advice to ManagementAdvice

    Stay veteran oriented, as well as customer oriented.

    Recommends
    Positive Outlook
    Approves of CEO

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