ARAMARK
3.1 of 5 508 reviews
www.aramark.com Philadelphia, PA 5000+ Employees

ARAMARK Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

3.1 508 reviews

                             

73% Approve of the CEO

ARAMARK CEO Eric J. Foss

Eric J. Foss

(120 ratings)

56% of employees recommend this company to a friend
508 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Ability to learn various aspects of contract management; opportunity to work in different lines of business"
    in 11 reviews
  • "Good work-life balance if you are in the right account, good 401k program and benefits"
    in 11 reviews
Cons:
  • "Quality of life & work/life balance is horrible"
    in 11 reviews
  • "The upper management that wasn't at the direct location was never seen"
    in 21 reviews
  • Show more review highlights

Reviews

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  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

1 person found this helpful  

Working in Accounting/Finance has become a challenge...

Accounting/Finance (Current Employee)
Philadelphia, PA (US)

I have been working at ARAMARK full-time for more than 8 years

ProsGreat work/life balance, challenging workload, approachable management, opportunity to cross departments and lines of business.

ConsUnorganized restructuring of accounting/finance departments has lead to an unachievable workload for those who have remained loyal and stayed with the company.

Advice to Senior ManagementShow that you appreciate and respect your employees, and be honest in regards to restructuring.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Wonderful to work for - not sure what kind of changes are in store for the future

Accountant (Current Employee)
Philadelphia, PA (US)

I have been working at ARAMARK full-time for more than 3 years

ProsPositive work/life balance
Great location
Good benefits
Room for growth
Building has floor to ceiling windows - lots of natural light
Company overall has a community feeling to it

ConsSince the CEO took over in 2012 a lot of big changes have been made, IPO took place in December and they are opening a global business center in Nashville, TN for Accounting and HR operations. Ultimately this results in lay offs for many long term committed employees. Communications regarding timelines for layoffs and transitions have been very poor to non-existent.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Student Worker

Anonymous Employee (Current Employee)

I have been working at ARAMARK

ProsFriendly Atmosphere and good management

Conslow pay and too many hollidays

Yes, I would recommend this company to a friend

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Worked for them for 6+ years.

Regional General Manager (Current Employee)
Houston, TX (US)

I have been working at ARAMARK full-time for more than 5 years

ProsAdvanced very quickly
Worked in multiple fields; expanded knowledge
Company car; with service and gas. (Even for non-work related trips!)
Assisted in tuition when returning to school
Worked my way up from the bottom to Regional manager w/o degree.
Great benefits and perks (free laptop, cell phone, ect)
Awesome pay for someone with no degree (110k+/year)

ConsWork long hours sometimes
"On call" 24/7
Had 1 rude boss (out of many)
Hard work sometimes (nothing an overweight 45 year old can't do!)

Advice to Senior ManagementKeep up the great work. It's hard to find a company that takes care of its employees like Aramark does! We all appreciate that y'all understand that a happy work base creates more long term profits!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Is a good job for food service when in college.

Retail Sales Associate (Former Employee)
Toledo, OH (US)

I worked at ARAMARK part-time for more than 3 years

ProsThe people that you work with are really good and there is a sense of community within the workers. Retail managers are there to help and endorse corporate policy of course.

ConsOld systems, intense regulation, very busy if you are working in their university campus locations.

Advice to Senior ManagementListen to your employees and their concerns more.

Yes, I would recommend this company to a friend

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Great company with many incentives for management.

Director of Finance (Former Employee)
Philadelphia, PA (US)

I worked at ARAMARK full-time for more than 10 years

ProsStock option purchase plan for management.

Consno work at home option; limited flexibility.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Have been treated well

General Manager (Current Employee)
Chicago, IL (US)

I have been working at ARAMARK full-time for more than 8 years

ProsAs a manager, you are allowed to act as an entrepreneur, running your business with a support network of, primarily IT applications with overhead costs borne by the company, generally. Good work-life balance if you are in the right account, good 401k program and benefits.

ConsChallenges include lack of human support as cuts are made at the corporate level, programs rolled out to the field with no allowance for covering the cost from the account, programs rolled out to the field with what seems to be incomplete consideration of operational issues, extended wait times as more service matters are consigned to phone support (an operator doesn't have 35 minutes to sit on hold to follow up a pay issue)

Advice to Senior ManagementConsider expanding support instead of continuing to contract support. A corporate value is Front Line First but that doesn't seem to be being "lived" by the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Place to work

Senior Accounting Assistant (Current Employee)
Nashville, TN (US)

I have been working at ARAMARK full-time for less than a year

ProsGreat benefits and the opportunities for growth are endless. There are many perks for working with this company including many corporate discounts. Opportunities to travel are perks as well.

ConsAramark does not do a great job training employees. Seems disorganized at times. I feel like the pay for the position was below the average for the type of work I was doing.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Best in the hospitality business

Food Service Director (Former Employee)
Kansas City, MO (US)

I worked at ARAMARK full-time for more than 5 years

ProsAdvancement opportunities are there. Work in very challenging and the rewards are there.

ConsYou have to be available to work all hours seven days a week

Advice to Senior ManagementKeep taking care of your people

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great experience so far

Lead Baker (Current Employee)
Columbus, OH (US)

I have been working at ARAMARK full-time for less than a year

ProsEveryone works together as a team. I love seeing the Executive Chef and the Foodservice Director helping out. Great benefits and pay. Management is very encouraging and positive.

ConsNone yet, really. Maybe a little slow on hiring additional help. My training was a little lacking, but I'm a quick learner and love to figure things out myself, so I've managed.

Advice to Senior ManagementDon't really have any advice yet.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at ARAMARK reviews and ratings - including employee satisfaction and approval ratings for ARAMARK CEO Eric J. Foss. All 508 reviews are posted anonymously by ARAMARK employees.