ASDA Reviews

Updated 30 August 2014
Updated 30 August 2014
227 Reviews

3.3
227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ASDA President & CEO  Andy Clarke
 Andy Clarke
83 Ratings

Review Highlights

Pros
  • Benefits are great and the 10% discount always helps (in 16 reviews)

  • For most it is good pay for easy work, especially if you run a till (in 9 reviews)


Cons
  • As 1 manager said to me" this company, doesn't like full time staff" (in 9 reviews)

  • Queue clarity and general checkout atmosphere is awful and does nothing for shop floor maintenance (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best Job so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Checkout Operator  in  Barnsley, Yorkshire and the Humber, England (UK)
    Current Employee - Checkout Operator in Barnsley, Yorkshire and the Humber, England (UK)

    I have been working at ASDA part-time for less than a year

    Pros

    The largest benefit is that all shifts for each week are the same so that you always know when you work, with overtime being easy to pick up if needed/wanted. The staff discount is also a bonus as, with this being both the nearest supermarket to my home as well as my place of work it feels like i'm getting something back, so to speak, from all the shopping that I do in the store. I have recommended working here to others, including my sister who is currently waiting for an interview.

    Cons

    It can be quite a challenge to speak to the head of department, or there can be communication issues between shift managers. an example of this is that, as a seasonal member of staff I was informed after Christmas not to work, then told I could do overtime shifts, then was informed by a shift manager that I should have been doing my designated shift, but had never been informed of it previously. Another issue I have is that the office staff leave quite early on in the day so if you work mostly evenings like myself it is difficult to get in touch with them for things such as new uniform, or in my fellow colleagues case, arranging things for her pregnancy such as clothing, as hers no longer fits her.

    Advice to ManagementAdvice

    As I have said it is a challenge to speak to the head of department when on alternate shifts, so it would be ideal to maybe have some sort of area to leave a note, or to be given hours that they are available to speak to.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    An Excellent Part-time Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Barnsley, Yorkshire and the Humber, England (UK)
    Former Employee - Cashier in Barnsley, Yorkshire and the Humber, England (UK)

    I worked at ASDA part-time for more than a year

    Pros

    A great philosophy and mission statement which is impressed upon every employee from day one. The staff are always treated like the most precious commodity in the store and communication channels were made clear. Plus The subsidised canteen, friendly colleagues and extensive time-off options made my time there very enjoyable.

    Cons

    Difficult customers, sometimes overwhelming staff shortages, and lack of formal training. The company's recruitment process was effective although was somewhat overbearing and may have alienated some older candidates if not handled sensitively.

    Advice to ManagementAdvice

    Maintain and improve training packages for long-term employees, keep the mission statement and benefits.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Asda

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ASDA

    Pros

    Not a bad student job

    Cons

    The pay and pay rises are appalling

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  5.  

    Security Colleague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Colleague  in  Woking, England (UK)
    Current Employee - Security Colleague in Woking, England (UK)

    I have been working at ASDA full-time for less than a year

    Pros

    It is a fast paced environment, with a very warm, friendly and extremely helpful management team who are available to be called upon any time.

    Cons

    There really aren't any! If you want negative comments purely for the sake of negative comments, then... perhaps the in-store coffee could be of a better quality.

    Advice to ManagementAdvice

    Bring-in a massage therapist once a month to reward your colleagues with a complimentary treatment...

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Staff  in  Edinburgh, Scotland (UK)
    Former Employee - Counter Staff in Edinburgh, Scotland (UK)

    I worked at ASDA part-time for more than a year

    Pros

    The people who I worked with was fantastic, their customer service was good and work ethic also

    Cons

    Not enough staff sometimes, standards can slip due to this

    Advice to ManagementAdvice

    keep the same standards all the time, not just when management visits

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Asia competitive but exciting employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head of service integration  in  Leeds, England (UK)
    Current Employee - Head of service integration in Leeds, England (UK)

    I have been working at ASDA full-time for more than 3 years

    Pros

    Competitive, quick moving, never dull

    Cons

    Cost challenge, constrained by the market place

    Advice to ManagementAdvice

    Make more local leaders

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    All staff are lovely, work becomes easy and automatic after a while!

    • Senior Management
    • Culture & Values
    Current Employee - Checkout Operator  in  Portlethen, Scotland (UK)
    Current Employee - Checkout Operator in Portlethen, Scotland (UK)

    I have been working at ASDA part-time for less than a year

    Pros

    Really enjoy chatting to customers, get a good few laughs!
    Never met a rude member of staff, everyone friendly and easy to talk to, easy to sit with people in the cantine.
    Staff cantine very cheap.
    "Career breaks" are given for any reasonable time off which you require.
    20% staff discount days "double discount" days are very much looked forward to.
    Good communication of store events and feedback on how the store is performing is always nice to know.
    Always plenty of overtime available if needed- yet not forced or made to feel bad if unavailable.
    Always made to feel like an individual and not forgotten about by manager.

    Cons

    Training was very general and time consuming- although necessary.
    Must remember to swipe in and out of shifts and for lunch.
    Very occasionally difficult customers, but always supported by runners/ managers.
    Long shifts can be tiring.
    Lifting heavy items are difficult.

    Advice to ManagementAdvice

    Red 'reduced' labels usually cover barcode/numbers and are very time consuming.
    Scanning guns on all checkouts would be very appreciated.
    'Spider' security tag removers are on a very short wire, some have been cut off and are sharp, others are unusable as wire is too short- longer cords would save time.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Floor Assistant  in  Chelmsford, England (UK)
    Current Employee - Shop Floor Assistant in Chelmsford, England (UK)

    I have been working at ASDA full-time for more than 8 years

    Pros

    good pay
    good team
    good store to work in

    Cons

    bad management of dept
    store not being run good
    we are hear to make money not to lose it
    need a new gsm

    Advice to ManagementAdvice

    need to get there act together
     run departments to make money and not to lose customers and money

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Asda has been a good company to work for, they are very friendly and accommodating and the work is not challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Colleague  in  Leeds, England (UK)
    Current Employee - Colleague in Leeds, England (UK)

    I have been working at ASDA part-time for more than 3 years

    Pros

    They allowed me to transfer from my home store to one close to where i live for University
    The colleagues are a pleasure to work with, many of whom become good friends

    Cons

    Sometimes the admin isn't very organised
    Management cliques
    Boring and repetitive

    Advice to ManagementAdvice

    The focus needs to be more on shop floor than on office based work

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great company to work for. You get treated well and are given the respect you would want from fellow colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Floor Assistant  in  Belfast, Northern Ireland (UK)
    Current Employee - Shop Floor Assistant in Belfast, Northern Ireland (UK)

    I have been working at ASDA full-time for more than a year

    Pros

    Friendly Colleagues
    Career Development Opportunities
    Given a sense of responsibility if you are willing to take it and develop your skills.

    Cons

    Mainly my concern is the way my rota is put out to me but that is just a personal issue. Overall i wouldnt have any cons for working in asda, great company to work for.

    Advice to ManagementAdvice

    NONE

    Recommends
    Positive Outlook
    Approves of CEO

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