AT&T

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AT&T Reviews

Updated 31 October 2014
Updated 31 October 2014
5,961 Reviews
3.3
5,961 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,778 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 305 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 157 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 264 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 288 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Depends on the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Vancouver, WA (US)
    Current Employee - Retail Sales Consultant in Vancouver, WA (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    Good pay as well as great people to work with. You make lots of connections and yes job offers as well from your costumers who have a business (just politely decline them all). AT&T actually takes your feedback and improves for you, this does take a lot of time but the fact they listen means a lot. They give you weekly updates and trainings to keep you in the know how.

    Cons

    No job changes more then this one. TONS of learning every other week. some costumers you really have to bite your tong around. No real consistency in schedule so plan your life one month ahead or you will miss a lot in your personal life

    Advice to ManagementAdvice

    Give better schedules as well as some flexibility. It's near impossible to live life one month ahead.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very challenging environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Lead in Middletown, NJ (US)
    Former Employee - Project Lead in Middletown, NJ (US)

    I worked at AT&T as a contractor (more than 3 years)

    Pros

    Learning opportunity
    Exposure to various technologies

    Cons

    Work pressure on the higher side

    Recommends
    Positive Outlook
  3.  

    Great company to work for as an Account Manager!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Los Angeles, CA (US)
    Current Employee - Account Manager in Los Angeles, CA (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    Great balance of work life and home life. Very solid pay and if you're hitting you're numbers it's one of the best jobs out there.

    Cons

    -Very aggressive quota's. -Limited room for upward mobility.

    Advice to ManagementAdvice

    Keep the target numbers for AM's reasonable.

    Approves of CEO
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  5.  

    Good pay, but horrible leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Wichita Falls, TX (US)
    Former Employee - Sales Consultant in Wichita Falls, TX (US)

    I worked at AT&T part-time (more than an year)

    Pros

    Compensation was fantastic for part time work.

    Cons

    If you're part time you have to work every weekend without exception.

    Advice to ManagementAdvice

    Don't hire stupid kids to be store managers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Waco, TX (US)
    Former Employee - Customer Service Representative in Waco, TX (US)

    I worked at AT&T part-time (less than an year)

    Pros

    Corporate culture, growth opportunities, pay

    Cons

    Can be stressful mostly dealing with people who have problems.

    Advice to ManagementAdvice

    Keep encouraging friendly competition amongst the sales people

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    great job with great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Newburgh, NY (US)
    Current Employee - Sales Consultant in Newburgh, NY (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    a lot of openness and definitely can accelerate quickly in the company

    Cons

    need a better way to include sick time employees should have sick time

    Advice to ManagementAdvice

    not to come on too strong should definitely work more with the employees when trying to close on sales

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    AT&T is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    I have been working at AT&T full-time

    Pros

    Good pay, good work/life balance in general, there are tons of training opportunities, stable company, you can move around within the company to try out other positions or move up but this requires networking

    Cons

    inefficiencies, some employees don't pull their weight, difficult to move up, pay increases are small, less qualified people will be hired after you at a higher salary, many times the right hand is not talking to the left and this leads to disorganization, sometimes there is poor planning by management

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Easy to make a lot of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Brea, CA (US)
    Current Employee - Retail Sales Consultant in Brea, CA (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    At&t is always looking to promote from within. They give everyone a chance at being developed into a leader or a better sales person, which ever area you want to grow in. The money is ridiculous, you can make so much money with this company and its so easy.

    Cons

    Customers. They have a tendency to blow things out of proportion. this job is a 9 hour day 5 days week and can be stressful. its easy to hit your numbers if you have basic sales experience, but it can be draining.

    Advice to ManagementAdvice

    always be on the same page with all management in the store.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Technology Giant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager in Tulsa, OK (US)
    Current Employee - Retail Sales Manager in Tulsa, OK (US)

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Truly do have the best network and devices in my experiences.

    Cons

    Quotas can get outrageous. Inconsistent direction from leadership. Opportunities seems scarce at times. Often can feel like I'm not paid enough for what I do and deal with.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Facilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Building Mechanic in New Haven, CT (US)
    Current Employee - Building Mechanic in New Haven, CT (US)

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Self directed , making decisions on work to be done

    Cons

    Bad Management decisions. Never talking to the troops

    Advice to ManagementAdvice

    Communications with people doing the work .

    Recommends
    Positive Outlook
    Disapproves of CEO

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