AT&T

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AT&T Reviews

Updated 30 January 2015
Updated 30 January 2015
6,506 Reviews
3.3
6,506 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3,034 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in Toledo Junction, OH (US)
    Former Employee - Call Center in Toledo Junction, OH (US)

    I worked at AT&T

    Pros

    Very friendly atmosphere great team support

    Cons

    Don't have anything bad to say about company

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Love this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager
    Current Employee - Retail Sales Manager

    I have been working at AT&T

    Pros

    Pay, Prizes, Rewards, Trips, Benefits, 401k 6% match

    Cons

    Work life balance
    Hours of operation
    Commission goals high
    Management comp structure not as competitve as sales reps

    Advice to ManagementAdvice

    Be motivated, competitive, stay ahead of the curve and take care of your people

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Systems Engineer in Brno (Czech Republic)
    Current Employee - Windows Systems Engineer in Brno (Czech Republic)

    I have been working at AT&T full-time (more than 3 years)

    Pros

    great atmosphere
    great conditions
    very friendly towards employees
    bonuses
    flexible working hours

    Cons

    I have reached the top, can't move higher
    less technical work, more administrative work

    Recommends
    Positive Outlook
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  5.  

    Technical Data Center Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Data Center Manager in Fairfield, CA (US)
    Former Employee - Technical Data Center Manager in Fairfield, CA (US)

    I worked at AT&T full-time (more than 10 years)

    Pros

    Company provides mass opportunities to learn and work in environment with the latest and greatest technology. Very good team environment, Fair pay and excellent benefits, pay employee bonuses every year based on performance.

    Cons

    Very difficult to advance and move especially for strong performers become locked into positions for long periods based on large corporate structure. Many rules, processes and procedures making it difficult getting things done in a timely fashion.

    Advice to ManagementAdvice

    Create positive team and working environments, rewarding your employees especially performers with salary increases and annual bonuses when the company is profiting. Make sure to have interest in employees career path, assist and provide employees vehicle to learn whatever is necessary to satisfy short and long term career path goals objectives so the employee don't feel like they just have a job but a career. Employee will feel like they truly contribute to company growth and not just work for the company but they are a part of the company, an asset to the company. Remember its based on performance which they have earned every bit of it. Now you have a complete hard working contributing employee not just with a job working for your company. You have a happy, performing employee working as a team player, pursuing a career , part of the company earning their worth, everyone wins !

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    A lot of opportunities if you come in the right time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Brno (Czech Republic)
    Current Employee - Network Engineer in Brno (Czech Republic)

    I have been working at AT&T as a contractor (more than a year)

    Pros

    - the work of load is balanced among the team members
    - good working environment with good ask yourself policy
    - fair salary

    Cons

    - a lot of freezing windows which makes the hiring process harder
    - minimum of training for the position you are in
    - hard to advance due to bureaucracy
    - not that much care about employees, they don't like to pay for quality

    Advice to ManagementAdvice

    Keep the people that

    Recommends
    Neutral Outlook
  7.  

    Good benefits for a part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Agent in Austin, TX (US)
    Current Employee - Universal Agent in Austin, TX (US)

    I have been working at AT&T

    Pros

    Working as a universal agent- it's a pretty easy job for $15/hr, plus you get 1.5x pay on holidays. At my center you could request the hours you wanted, and as long as you got 20 hours a week you were good. Coworkers are pretty cool, all college students.

    Cons

    Management is a little strict- corporate policies make it hard to get days off, take breaks, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    My experience with the company is great. Free training and free tools are supplied with assigned work van

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician in Bakersfield, CA (US)
    Current Employee - U-Verse Premises Technician in Bakersfield, CA (US)

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Competitive wages above that of local cable provider, raise every 6 months regardless of performance

    Cons

    Managers constantly on your butt about efficiency and constant tracking of your gps

    Advice to ManagementAdvice

    Go easy on the techs, were more inclined to pick up the last few jobs in the pool if we're treated with respect.

    Recommends
    Positive Outlook
  9.  

    Working at AT&T gave me the opportunity to learn vast technical skills, and work with a diverse group of individuals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Administrator in Hoffman Estates, IL (US)
    Former Employee - Maintenance Administrator in Hoffman Estates, IL (US)

    I worked at AT&T full-time (more than 10 years)

    Pros

    Great Benefits, awesome work structure fast paced environment for a productive career.

    Cons

    Office closures being forced out of your position.

    Advice to ManagementAdvice

    Have a great human feel for the employers makes for great office morale.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    great place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Exton, PA (US)
    Current Employee - AT&T Retail Sales Consultant in Exton, PA (US)

    I have been working at AT&T full-time (more than a year)

    Pros

    good opportunity to move up and great benefits

    Cons

    big company not very customizable or adaptable to schedule restrictions

    Advice to ManagementAdvice

    communicate on a personal level with employees.

    Recommends
    Positive Outlook
  11.  

    Very good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Wide range of job opportunities. Good Management.

    Cons

    Big company, compartmentalization can be somewhat inhibiting.

    Advice to ManagementAdvice

    As the industry transforms rapidly, consider providing benefits that are trend setting and make it more attractive for top talent.

    Recommends
    Positive Outlook
    Approves of CEO

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