AT&T

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AT&T Reviews

Updated 26 November 2014
Updated 26 November 2014
6,106 Reviews
3.3
6,106 Reviews
Rating Trends

Recommend to a friend
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,861 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Exordinary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Baton Rouge, LA (US)
    Current Employee - AT&T Retail Sales Consultant in Baton Rouge, LA (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    dvancement, experiences, pay and career- minded

    Cons

    A little disadvantage will be hometime

    Advice to ManagementAdvice

    Nothing to say

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    RSC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    I liked the top-notch training. It changes all the time keeps you on your toes. Great teamwork and competition.

    Cons

    I don't have anything bad to say. I liked the company and I would do it again. Great place to build a career.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LTCOP Engineering in Piscataway, NJ (US)
    Current Employee - LTCOP Engineering in Piscataway, NJ (US)

    I have been working at AT&T as an intern (more than an year)

    Pros

    Great managers, great colleagues, great environment

    Cons

    No cons, the job was everything that I had wanted it to be.

    Advice to ManagementAdvice

    Thank you for being so flexible with student schedules and everyday life events while still being authoritative. It made the work environment very enjoyable!

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great work environment with many informative managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at AT&T full-time (less than an year)

    Pros

    I enjoy coming to work everyday....its something I look forward to. This company is the first I have ever had that makes me feel like I count and matter. I have worked for quite a few companies who couldn't care less about you. Great salary, commissions and overtime pay.

    Cons

    Can't think of anything yet.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time (more than 10 years)

    Pros

    Great pay scale in midwest

    Cons

    hard to advance from entry level

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Mobility RSC in Danbury, CT (US)
    Current Employee - AT&T Mobility RSC in Danbury, CT (US)

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Good pay, hard work but definitely worth the pay.

    Cons

    The goals you have to hit are a little bit high but definitely attainable.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Detroit, MI (US)
    Former Employee - Manager in Detroit, MI (US)

    I worked at AT&T full-time (more than 10 years)

    Pros

    AT&T is a great place to establish a career, not just a job.

    Cons

    You must be or become a chameleon. Change is constant.

    Advice to ManagementAdvice

    Share your wisdom and knowkedge by teaching others how to become great leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in San Diego, CA (US)
    Current Employee - Retail Sales Consultant in San Diego, CA (US)

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Compensation, environment, great training, benefits

    Cons

    stress, life balance, retail environment

    Advice to ManagementAdvice

    be more fair in advancement

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    It's not for sensitive people who don't like hard selling to customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Ocala, FL (US)
    Current Employee - Customer Service Representative in Ocala, FL (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    Lots of pros. You get plenty of paid time off, you are able to choose a 4X10 schedule with 3 days off. The pay is great and you get lots of incentives for sales you make on top of commission.

    Cons

    The stress level. You have to understand corporate America and how to work it in your favor. If you take things personally you may crumble. You're being yelled at by customers while your supervisor or rep assists are behind you telling you what to do even if you know what you're doing. The ability to make quick decisions under pressure and ability to multitask with 7 or more systems running, type, talk, and listen is a must.

    Advice to ManagementAdvice

    Don't pour the stress you're getting into your reps. You need them to be comfortable and confident to make the sales that make you money. Their metrics are impossible to achieve 100%. To meet one metric you have to miss another. Keep the stress from upper management away from your reps and keep them confident. Criticsm is sometimes needed but keep it professional and respectful. If you make your reps not like you they're probably not going to respect you it get the numbers for you.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Fantastic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at AT&T

    Pros

    Great work life balance.
    Good Time off policy
    Good compensation

    Cons

    Little unorganized
    Too many process

    Approves of CEO

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