AT&T Reviews

Updated 24 April 2015
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Employee Reviews

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  1. Competitive salaries and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative
    Current Employee - Retail Sales Representative

    I have been working at AT&T full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The pay is awesome, you can make enough to start a family and buy a home. Vacation time is a plus!

    Cons

    Retail hours, in consistent schedule. Hard for families. The pressure on customer facing reps can be a but overwhelming for some.

    Advice to Management

    Be open to work/life balance.

  2. District EI mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EI Manager in Boston, MA (US)
    Current Employee - EI Manager in Boston, MA (US)

    I have been working at AT&T

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Tremendous opportunities for development and advancement if you want to work hard

    Cons

    You need to embrace change as this company is always evolving

    Advice to Management

    Keep hiring top notch people

  3. my AT&T experience has been amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - D2D Sales Manager in Nashville, TN (US)
    Current Employee - D2D Sales Manager in Nashville, TN (US)

    I have been working at AT&T full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great pay and benefits. Many opportunities to advance if you are will to try new sides of the business and not just stick to retail.

    Cons

    Without the right leadership career advancement can be difficult.

    Advice to Management

    Be an advocate for you company and a mentor to you employees help them with career advancement and talk to them about their goals and how to improve.

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  5. Great place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Being a large company, able to offer great benefits.

    Cons

    Impersonal due to size of company

  6. Retail Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great pay and good benefits

    Cons

    micromanagement, mis-communication within company, one member of leadership thinks it should be done this way, then the next member thinks it should be this way, then the next thinks it should be totally different, and nothing is consistent throughout the company

  7. Its customer service! So there are up's and downs but i am fortunate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Farmers Branch, TX (US)
    Current Employee - Customer Service Representative in Farmers Branch, TX (US)

    I have been working at AT&T full-time (Less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Job security, constant training, consistent raises, quarterly schedule bids.

    Cons

    Limited paid-time-off in first 6 months, no benefits until after 6 month probation, policy requirements are different from manager to manager.

  8. great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Representative in Henderson, NV (US)
    Current Employee - Floor Representative in Henderson, NV (US)

    I have been working at AT&T part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    friendly people are kind and are not c being rude or impatient with you n are not disrespectful and co-workers will help

    Cons

    alot of people are there but it could be a good thing though to have alot of people in the store

    Advice to Management

    doing good

  9. Helpful (1)

    Pays well, but say goodbye to weekends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant
    Current Employee - Retail Sales Consultant

    I have been working at AT&T part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    If you enjoy working with people and are good at sales then you can make pretty good money here. There are additional incentives and spiffs on top of commission and hourly. Get up to 1 hour lunch break. Get paid vacation time. Big company with opportunities to get into management.

    Cons

    It all depends on the management at the store. I've had 2 great ones and only one bad. Retail hours so you work at least 8 hrs a day + scheduled for your additional hour of lunch. Stand all day. Its all about the numbers, if you are not meeting the quota you will not have a good time here. Hard to get out of retail sales.

    Advice to Management

    Make sure the morale in all the stores is up. Get rid of negative people who talk down to others.

  10. Great experience at a large telecom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist Ran Engineer
    Current Employee - Specialist Ran Engineer

    I have been working at AT&T full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the benefits of a large company is the ability to move around and find the right job. AT&T provides transparent information about opportunities and the requirements enhance your career. The company is continuing to innovate and grow which provides some security in a somewhat uncertain tech market.

    Cons

    Like any large company the bureaucracy can be annoying. There are ways you are allowed to do things and ways you are not even if the accepted method is inefficient or ineffective. As a company management does recognize this and is working to change.

    Advice to Management

    Stay the course. Management has positioned the company to be an even bigger player in the market over the next several years. Some of the capital investments this year have been expensive which has been problematic when combined with some of the FCC and FTC issues.

  11. Sales Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at AT&T as an intern

    Recommends
    Recommends

    Pros

    Room for Growth, good compensation

    Cons

    A lot of redundant processes and too many different database systems

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