AT&T

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AT&T Reviews

Updated 18 December 2014
Updated 18 December 2014
6,232 Reviews
3.3
6,232 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,915 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ok

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    salary is okay depend on what department you work in.

    Cons

    you are just a number. hard to move from job to job. corporate politics

    Advice to ManagementAdvice

    none

  2.  

    Retail Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in San Jose, CA (US)
    Current Employee - Retail Store Manager in San Jose, CA (US)

    I have been working at AT&T full-time (more than 8 years)

    Pros

    Benefits (discount on wireless and wired bill)
    Fast environment
    Free Business line
    career
    best training
    fun

    Cons

    stressful compensation salary ong hours time-off policies

    Advice to ManagementAdvice

    need better compensation for manager. higher salary and commission

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for abundance of opportunity to move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at AT&T

    Pros

    Theren is alot of opportunity to move up and the benifits are great

    Cons

    Competitive work inviroment and alot of pressure to exceed goals

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Unlimited potential available within

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Wilmington, NC (US)
    Current Employee - Retail Sales Consultant in Wilmington, NC (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    World-class training, a company that values the employees- and the customers, plenty of room for growth, amazing benefits

    Cons

    Requires some years experience within the company to receive the best schedules, hard to get out of retail if inexperienced

    Advice to ManagementAdvice

    Focus attention on those that express a need to move positions within the company, making real & actionable plans

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at AT&T

    Pros

    Pay bonuses, moral, company events for the employees

    Cons

    Flexibility, rigid compliance process, some favoritism

    Approves of CEO
  7. 1 person found this helpful  

    AT&T customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at AT&T full-time (more than 8 years)

    Pros

    pay and benefits are great
    medical benefits are all paid for
    time off is also very good
    pension is good also

    Cons

    customer service work is very hard
    there is a lot of upset customers
    that can be a downfall for you as the worker

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    FLP - Summer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Good opportunities with great people to work with. Meaningful projects and good level of professionalism and networking. It was a good experience overall.

    Cons

    Compensation is fairly competitive but at a slight disadvantage to other companies. Company has a culture of not necessarily talking about things as they are and sometimes pursue fruitless efforts.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    I've had the incredible opportunity to participate as an intern and get a feel for what industry is like.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Technical I in El Paso, TX (US)
    Current Employee - Intern - Technical I in El Paso, TX (US)

    I have been working at AT&T as an intern (less than an year)

    Pros

    Hands on experience, great benefits.

    Cons

    Sometimes there's a lot of pressure because of the work load.

    Advice to ManagementAdvice

    Try to engage more of the smaller office outside of the bigger cities (Dallas, Atlanta).

    Recommends
    Positive Outlook
  10.  

    Great opportunity...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - College Co-Op in Durham, NC (US)
    Current Employee - College Co-Op in Durham, NC (US)

    I have been working at AT&T

    Pros

    Great company, personal growth, leadership, benefits, work-life balance

    Cons

    No cons about this position

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Amazing job for hard workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Orlando, FL (US)
    Current Employee - AT&T Retail Sales Consultant in Orlando, FL (US)

    I have been working at AT&T full-time (less than an year)

    Pros

    Amazing money....made over 60k my first year and was promoted to management 11 months in. Benefits are great pay is great and management all depends on where you are honestly. People have been saying micromanaging as a con but that all depends on your location and management team. One thing about the company at least where I was at was that they are constantly pushing you to succeed and get promoted. They want the best for all of there employees. It's also a very very large unioned employer so the union is always something thrown around at the office, as far as my office it was thrown around jokingly.

    Cons

    There really aren't any cons besides the work hours as non management. It's tough to work 9-10 hours a day on your feet. They do it that way so you get to work a full 8 hours a day instead of just 7 and a lunch.

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO

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