AT&T

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AT&T Reviews

Updated 23 November 2014
Updated 23 November 2014
6,086 Reviews
3.3
6,086 Reviews
Rating Trends

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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,846 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 305 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 157 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 264 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 288 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun, but micro-managing hurts the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant in Jacksonville, FL (US)
    Former Employee - AT&T Retail Sales Consultant in Jacksonville, FL (US)

    I worked at AT&T full-time (more than 5 years)

    Pros

    Great technology, store level teams are awesome

    Cons

    Benefits, keep cutting compensation, upper level mgmt

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    fleet manager

    Former Employee - Fleet Manager in Jacksonville, FL (US)
    Former Employee - Fleet Manager in Jacksonville, FL (US)

    I worked at AT&T as a contractor (more than an year)

    Pros

    good people to work with in the garage scheduling and doing repairs on service vehicles

    Cons

    never know when a part is unavailable or late to be delivered and leaves the driver and his supervisor without a vehicle to do business in.

    Advice to ManagementAdvice

    position was outsourced and what a paradox to get computer support from India

  3.  

    It was a great company to work for. Great environment great co workers and teams. Great training and good living.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant
    Former Employee - AT&T Retail Sales Consultant

    I worked at AT&T full-time (less than an year)

    Pros

    Good living, great training, the company gives you great uniform allowance great pay.

    Cons

    Time consuming with no social life. It's pretty stressful and they work you pretty hard but it's worth the rewards!

    Advice to ManagementAdvice

    Sales goals were sometimes far fetched but great company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Dallas, TX (US)
    Current Employee - Associate Director in Dallas, TX (US)

    I have been working at AT&T full-time (more than 10 years)

    Pros

    I've had an opportunity to work in two different states (my choice), and 10 different positions since starting here in 2001. Starting in a Retail Store while in college I learned sales and customer experience which helped in management, operations, communications, and HR roles later on. You get out of your career what you put in, and there are serious opportunities for anyone who really wants them.

    Cons

    No real "cons". Of course, if you want to develop quickly you may have to go where the jobs are located. Some are at regional headquarters, others at big hubs in Atlanta and Dallas - but at least those are warm weather locations.

    Advice to ManagementAdvice

    Keep going with the employee development initiatives, and make sure that current employees are able to carve out time to complete the available AT&T University courses and development initiatives.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great company to work for that will teach you some skills you will use for the rest of your life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant
    Current Employee - AT&T Retail Sales Consultant

    I have been working at AT&T part-time (more than an year)

    Pros

    pay and benefits are awesome. Great management and team environment. They really put you through a really good training session everything paid for. Incredible discount on service and accessories. Very cool atmosphere with the latest and greatest of mobile technology

    Cons

    coachings sometime get annoying about the sales process. Tax on commission is hefty. moving up is very difficult. It's a sales job so you will encounter unusual people who are a pain to deal with

    Advice to ManagementAdvice

    keep it up this company wants to bring you in, develop you and keep you.

  7. 1 person found this helpful  

    Great company but commission is capped

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Great friendly environment to work in

    Cons

    Capped commissions make it hard to stay motivated after you maxed out on commission

  8. 1 person found this helpful  

    Great experience for a young professional. Learned valuable skills that has helped me throughout my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant in Nashville, TN (US)
    Former Employee - AT&T Retail Sales Consultant in Nashville, TN (US)

    I worked at AT&T part-time (more than an year)

    Pros

    Ok pay and great discounts

    Cons

    Flexible Hours and Angry customers

    Advice to ManagementAdvice

    To keep your great employees around longer increase pay.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place to work for the most part

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Employees are empowered. Senior staff are approachable. Lots of learning opportunities. Customer focus.

    Cons

    Insistence on moving employees to Texas hurts morale and leads to brain drain as good people leave. AT&T is about mobility too so employees should be able to contribute from anywhere.

    Advice to ManagementAdvice

    What makes this a great company is the people. Please don't forget that.

  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant in Washington, DC (US)
    Current Employee - Assistant in Washington, DC (US)

    I have been working at AT&T as a contractor (less than an year)

    Pros

    Nice people. Friendly and fun. Lot's of opportunity to learn.

    Cons

    Career growth could be better.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    its good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Bangalore (India)
    Current Employee - Network Engineer in Bangalore (India)

    I have been working at AT&T full-time (more than 3 years)

    Pros

    salary and work environment. Work culture.

    Cons

    nightshifts and the facilitiies provided to Nightshift guys

    Recommends
    Positive Outlook
    Approves of CEO

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