Abercrombie & Fitch

  www.abercrombie.com
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Abercrombie & Fitch Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

2.8 2,033 reviews

29% Approve of the CEO

Abercrombie & Fitch Chairman and CEO Mike Jeffries

Mike Jeffries

(1,125 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • Working with really good looking people - cons is that they are not smart(in 44 reviews)

  • you got to work with people your own age and the managers were pretty laid back(in 108 reviews)


Cons
  • The lucky ones would get 8 hours a week getting paid minimum wage(in 232 reviews)

  • Poor work life balance, poor support from upper management depending on the district/region you're in(in 69 reviews)

2,033 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Abercrombie & Fitch 2yr employee

    Sales Associate (Model) (Former Employee) New York, NY (US)

    ProsBarely any responsibilities. Easy Money. Opportunity to model for the company and visit other countries to open stores. Great discount on products and first look into inventory. You work when you want to really.

    ConsYoung power hungry managers. Low pay. No promotions unless you have a 4 year degree.

    Advice to Senior ManagementWe don't get paid much or get moved up in the company at all... So don't have the employees do the majority of your job when you get paid so much more than us.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Disapproves of CEO

     

    Sales Associate position is good for high schoolers.

    Sales Associate (Model) (Former Employee)

    ProsThis was great for my time between high school and college. The other sales associates were great to work with and quite good looking. If you have a demanding social life, the sales associate position would be great for you as you don't really get many hours in a six-day work week.

    ConsMost of the managers are condescending. Hours suck to begin with (four hour shifts) and the number of shifts I got kept decreasing. I think I started with four then ended up with only two by the time I quit. They have so many sales associates that no one (even a high schooler) can make decent spending money. The rules are too strict regarding clothing, jewelry, hair, makeup, shoes, etc. The store is always in complete disarray but three sales associates are expected to provide customer service as well as maintain the floor. Schedules had to be printed out from your store. Having them e-mailed to employees would be far more convenient for everyone.

    Advice to Senior ManagementDon't be so strict about the dress code. It's not that serious. Be more friendly and polite toward your employees. They seem to be doing enough work to allow you time to chit chat and giggle with friends.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A team disunited

    Impact Team (Former Employee)

    ProsUncomplicated job requirement(s) and attractive employees

    ConsFrequently changing management makes it difficult as a new employee to get scheduled (employed 6 months and worked a total of 8 shifts; however I was scheduled for 4-5 call-ins/week every week)
    Unprofessional work environment
    Lack of investment in others' growth from the management

    Advice to Senior ManagementGet to know your associates more.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Learned how not to do Customer Service

    Impact Team Member/Sales Associate (Former Employee) Myrtle Beach, SC (US)

    ProsI enjoyed some of the people that I worked with, and learned to fold clothes really well.

    ConsThe culture of the company is to let the clothes sell themselves-- meaning, don't help customers unless they seek you out and ask for help. Also, the company pays minimum wage and doesn't treat employees well (looks policy is ridiculous and non-inclusive)-- hence the high turnover (even for the retail industry) of both part-time and full-time employees.

    Advice to Senior ManagementPay your employees better and let them be individuals, rather than frat stars in blue, white and grey shirts with jeans and flip-flops. The looks policy needs an update to be more inclusive and to shake the image of A&F being a store for "bros".

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

     

    Assistant Store Manager

    Assistant Store Manager (Former Employee) Vienna, VA (US)

    ProsRoom for advancement, promotions, retail experience

    Conswork-life balance, ethics, pay, management

    Advice to Senior Managementinvest in your employees, rebrand to face the current market, seek new upper level management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Impact Manager

    Impact Assistant Manager (Former Employee)

    ProsEasy job-a little tedious but easy nontheless.

    ConsVain company-they only care about appearances and not the human behind the face.

    Advice to Senior ManagementStop putting some much pressure on people to recruit "models". It's not realistic.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Few hours, repetitive work, poor employee management.

    Impact Team Member (Former Employee) Rogers, AR (US)

    ProsBroad experience - inventory, shipment, stock, and registers are all entry level tasks. This can help if you're looking for a job in the future, especially if it involves greeting customers.

    ConsPoor management, hours are distributed across many employees rather than concentrated on a reasonable staff size. Apparently termination does not require them to notify you, either.

    Advice to Senior ManagementPay attention to your employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Associate

    Associate (Current Employee) San Diego, CA (US)

    ProsFun place to work. Easy and enjoyable staff. Nice employee discounts.

    ConsAsked to call in one hour before shift and told whether they need you or not. If business slows, you are asked to leave early. If they are busy, you may be called to come in for the rush. Hard to plan on a consistent income.

    Advice to Senior ManagementCreate steady work environment with scheduled hours maintained. Pay minimum of four hours to allow staff to pay for their gas. Eliminate call in requirement. It's impossible to plan employee days around a possible work schedule.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    worst job ever

    Anonymous Employee (Current Employee)

    Prosthere is absolutely none

    Consall you do is stand, fold and try to breathe through the thick air of their perfume/cologne they have on timer that sprays every 5 mins ....

    Advice to Senior ManagementBe nicer to your employees and realize that there is not much to do in any A&F so they will complete the days task and still have nothing to do.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Ridiculous policies

    Floor Model (Former Employee) Costa Mesa, CA (US)

    Pros- worked with many people so schedule was very flexible and usually easily covered
    - you get time off that you request off (usually)
    - made countless friends from working there

    Cons- dumb-sounding taglines you must say to every single customer
    - give you the job title "model" so they can tell someone to go home if they don't look good enough without getting in trouble
    - too many managers
    - can't leave designated area even if a customer needs help elsewhere, so you have to flag someone else down or just point...

    Advice to Senior Management- make better taglines and allow models to move from room to room if necessary

    No, I would not recommend this company to a friend

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