Abercrombie & Fitch

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Abercrombie & Fitch Reviews

Updated 21 August 2014
Updated 21 August 2014
2,093 Reviews

2.8
2,093 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Abercrombie & Fitch Chairman and CEO Mike Jeffries
Mike Jeffries
1,161 Ratings

Review Highlights

Pros
  • Working with really good looking people - cons is that they are not smart (in 44 reviews)

  • you got to work with people your own age and the managers were pretty laid back (in 108 reviews)


Cons
  • The lucky ones would get 8 hours a week getting paid minimum wage (in 232 reviews)

  • Poor work life balance, poor support from upper management depending on the district/region you're in (in 69 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun at first...quickly became stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Austin, TX (US)
    Former Employee - Store Manager in Austin, TX (US)

    Pros

    The people become your best friends. You have the opportunity to become promoted quickly. If the store you work in doesn't have many managers, it is very hard to take off the days that you want.

    Cons

    Unrealistic standards, pay, work/life balance. You have to turn down people who want to work just because they don't meet the "look"

    Advice to ManagementAdvice

    If you value your people as much as you say you do, why not pay them like it?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Flexible and easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Chicago, IL (US)
    Former Employee - Retail Sales Associate in Chicago, IL (US)

    Pros

    Everyone is easy to work with, usually students or recent graduates so that'll be good if you're also a student. Employee discounts aren't too bad either. Everyone is also friendly and is always ready to help/answer questions.

    Cons

    Management was very unorganized while I was there. Other than watching the mandatory videos about theft, etc, i did not receive any training such as learning the cash register - until I was suppose to be assigned to it. I have had previous register experience so that wasn't anything major. The environment is laid back but can be hectic due to lack of communication.

    Advice to ManagementAdvice

    Be more verbal and look content even if you're stressed

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    My experience working there is something ill remember. From chill music to that smell of Fierce cologne. Good Times..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Impact Team Member  in  New York, NY (US)
    Former Employee - Impact Team Member in New York, NY (US)

    Pros

    Best reasons of working here would be the constant one to one conversations with shoppers. I was close to learning multiple languages within a month. Working in a store where everyones diverse.

    Cons

    Challenges of working here at A&F would be the lingering smell of their brand perfume or cologne. It's really hard to breathe especially on a floor with a group of shoppers breathing down your neck.

    Advice to ManagementAdvice

    Managers gotta be more responsible with your associates. Most managers Ive worked with often "Chill" or "hangout". IT IS YOUR DUTY to make sure everything is going as smooth as possible.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Fun place and great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Model  in  Des Moines, IA (US)
    Former Employee - Floor Model in Des Moines, IA (US)

    Pros

    The ambiance makes it a great place to work and you meet tons of cool people. Management was flexible with scheduling and it was easy to make changes or ask for days off. The standards are high which makes pushes you to do better.

    Cons

    On days the store isn't busy, folding clothes all day can get boring. The work can get monotonous.

    Advice to ManagementAdvice

    Turning down the music.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Norfolk, VA (US)
    Current Employee - Store Manager in Norfolk, VA (US)

    Pros

    The best part is the opportunities to move up quickly within the company.

    Cons

    As a person of management and authority, i am extremely overworked and underpaid. I spend my days sweating and stressing to meet the demands of the district manager, while basically babysitting college students (whom, by the way, are only 1-3 years younger than me), and also having to stress about monitoring the customers/potential shoplifters. I get hardly any credit for the hard work, and the pay is unsatisfying. To be blunt, as person with a 4-year college degree deserves better.

    Advice to ManagementAdvice

    PAY THE EMPLOYEES WHO ACTUALLY RUN THE STORES (FULL & PART TIME) BETTER!!! no one needs thousands wasted on CEOs! the people who are actually doing the hard work deserve the money!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Model  in  Edmonton, AB (Canada)
    Former Employee - Model in Edmonton, AB (Canada)

    Pros

    Employee discount.
    Flexible with scheduling.
    Easy going.

    Cons

    Minimum wage.
    Ridiculous dress code.
    Same music everyday, every hour.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Don't waste your time. . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    Pros

    I learned a lot about what a company should not do.

    Cons

    The company only values appearances. You will grow in the company if you look and act a certain way.

    Advice to ManagementAdvice

    I think Regional Managers are doing a disservice to the company by visiting stores on a scheduled day. Why not call an hour before your flight lands for an actual SURPRISE visit? That way, there is no staying all night making the store perfect, hiding merch in the loft or empty fitting rooms... rearranging the schedule for the better looking associates. Those visits are totally orchestrated and FAKE.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Can move up fast if you're willing to relocate at the drop of a dime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    Pros

    Great benefits, 2 weeks vacation, 3 personal days, 5 days of sick.
    401K after a year through Fidelity
    Aetna health, dental insurance
    Can wear cute & trendy clothes to work

    Cons

    Dealing with 17-20 year olds EVERYDAY
    Pay is under competitor's salary in the same field
    Have to hire people based on their looks and take pictures of them
    Your yearly raise and review is only great if you have great looking people working in your store
    Have to constantly get reprimanded if your part-time associates are wearing too much make-up, the wrong color nail-polish, or clothes that are older than two months.
    Comp days are baloney
    Must wear flip flops everyday
    Awful balance of family vs. career (they basically don't expect you to spend time with your family, if you're married and buying a house, forget being treated like you can move up! it's game over to them if you're not willing to move away every year.)

    Advice to ManagementAdvice

    Get rid of Jeffries!
    Stop worrying about the color of our nail polish!
    Give store managers a raise equal to what they would make at a competitor store, so they don't leave after working a year.
    Give us our comp days the day of the holiday, or pay us for working holidays.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Fun people, awful pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Impact Team Member  in  Paramus, NJ (US)
    Former Employee - Impact Team Member in Paramus, NJ (US)

    Pros

    If you are young, the work is alright considering the other employees are your same age. The work is easy and the training does not take very long so you can pick up skills very easily.

    Cons

    Tough to get hours to work. The pay is far below what it should be. No one leaves the job enjoying the experience he or she had.

    Advice to ManagementAdvice

    Pay the employees more and maybe some of them will be more likely to return.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Used to be fun and full of promise...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    Pros

    It's great because you can work with fun, young and like-minded people. I also was given the opportunity to work abroad for 3 years as well - an absolutely amazing experience!

    Cons

    The company is changing quickly; very focused on the bottom line, cutting hours, promotions are not prevalent any longer, too many outlets are being opened and are damaging the brand's image of a casual luxury brand. Work too hard for absolutely no money... great benefits, though.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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